"I have booked the property online @INR 682.
When i reached the property the staff at the reception made me to pay INR 1482.
When I asked him he said your room has been upgraded but i was not been notified about it.
Moreover non of the staff were coperative and were not polite as well.
I had this kind of experience forst time.
And even breakfast was included in the booking but they staff denied at the begining and argued with me but then he agreed for the breakfast.
Overall i am not satisfied...
"I have booked the property online @INR 682.
When i reached the property the staff at the reception made me to pay INR 1482.
When I asked him he said your room has been upgraded but i was not been notified about it.
Moreover non of the staff were coperative and were not polite as well.
I had this kind of experience forst time.
And even breakfast was included in the booking but they staff denied at the begining and argued with me but then he agreed for the breakfast.
Overall i am not satisfied...
"As I book the property, I have paid everything on the expedia app as soon as I got to the hotel, they asked me to pay 1000 rupee at the reception I did tell them that I have paid everything on the app, but they said I still need to pay 1000 rupee bad experience with Expedia and the hotel misleading customers "
"As I book the property, I have paid everything on the expedia app as soon as I got to the hotel, they asked me to pay 1000 rupee at the reception I did tell them that I have paid everything on the app, but they said I still need to pay 1000 rupee bad experience with Expedia and the hotel misleading customers "
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Once again stayed at Kenilworth Hotel in Kolkata. Staff are excellent and dining room has good breakfast for starting the day to explore all that this vibrant city has to offer. Location is excellent starting point to get to all locations with a short walk to Victoria Memorial.
Finish the day off with a cold beer at the hotel's Big Ben Pub and be served by Arpan a young man with excellent customer skills an asset to this Pub.
Try the cookies from the bakery that are complimentary in your room...
Once again stayed at Kenilworth Hotel in Kolkata. Staff are excellent and dining room has good breakfast for starting the day to explore all that this vibrant city has to offer. Location is excellent starting point to get to all locations with a short walk to Victoria Memorial.
Finish the day off with a cold beer at the hotel's Big Ben Pub and be served by Arpan a young man with excellent customer skills an asset to this Pub.
Try the cookies from the bakery that are complimentary in your room...
Wonderful hotel with very comfortable rooms and fantastic staff. The only drawback is that it is about 8 km away from the city with limited surrounding amenities. However, with Uber, it’s easy to get around.
Wonderful hotel with very comfortable rooms and fantastic staff. The only drawback is that it is about 8 km away from the city with limited surrounding amenities. However, with Uber, it’s easy to get around.
Very nice hotel ..excellent pricing. .great pool. .only bad point is entrance but hotel is very quiet and relaxing..as per standards in Kolkatta ..food is great...thanks
Very nice hotel ..excellent pricing. .great pool. .only bad point is entrance but hotel is very quiet and relaxing..as per standards in Kolkatta ..food is great...thanks
Nick
Reviewed September 9, 2014Reviewed September 9, 2014
The staff were extremely helpful and polite starting with pick up from the airport. The food is excellent, particularly breakfast in the waterside cafe. The Italian restaurant La Cucina is very good and reasonably priced. I highly recommend the Hyatt Regency Kolkata.
The staff were extremely helpful and polite starting with pick up from the airport. The food is excellent, particularly breakfast in the waterside cafe. The Italian restaurant La Cucina is very good and reasonably priced. I highly recommend the Hyatt Regency Kolkata.
Lovely staff, who make an effort to communicate with guests at every opportunity. Amazing breakfast buffet and other dining options. A very affordable and brilliantly positioned hotel. Very highly recommended!!!!
Lovely staff, who make an effort to communicate with guests at every opportunity. Amazing breakfast buffet and other dining options. A very affordable and brilliantly positioned hotel. Very highly recommended!!!!