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"I booked this hotel based on the beautiful photos and glowing descriptions on their website – what a mistake. The reality was a completely different story. The pictures showed clean,very neat room. but what I walked into was outdated, poorly maintained, and honestly felt dirty moldy place. The furniture was scratched and worn, the bed linens looked like they hadn’t been replaced in years, and the bathroom was cramped and had a weird smell.its was a non refundable room but will do my best to...

"Very professional and accommodating staff, no concerns with wifi or A/C as facilities used generator during times of uncertainty. "

"It was great staying in Naga. The staff were helpful and hospitable. The hotel's location is close to everything - malls, restaurants, banks, laundromats, churches, and schools. "

"The property is accessible and clean, and the staff are accommodating. However, the room we checked into was noisy, there was no phone signal, the Wi-Fi was weak, and we were unable to use the TV."

"Excellent stay "

"Good hotel in Naga City. Rooms just feeling a bit dated and tired now. However room was clean and service and food were really good. Good gym and lovely big pool for proper swimming. Parking provided opposite hotel with friendly welcome."

"Wonderful: a modern ultra clean and fresh hotel with really good service from check-in, to the bar, pool/gym and restaurant. Perfect beds, hot shower, lovely amenities in room. Our room had a small kitchen. Also underground parking was great too."

"Staff very kind polite, service excellent, very convenient location to bus terminal, and Sm Mall , local vendors 7-11 next door very practical, enjoyed my stay ☺️ "

"Rooms were spacious and comfortable. There were restaurants nearby so food options were not limited. Property was not too far from the city centre. Plenty of parking available in the back. Staff were all friendly and helpful. 10/10 would stay here again!"

"Staff was outstanding, nice rooms, great pool and good food."

"Loved this place, very nice accommodations and Earl is great, for anyone visiting in the area I highly recommend this place to stay"

"i booked in hotels.com but when we were about to check in they cant see our booking. 1 of our booking was seen in expedia.com. i showed them the confirmation receipts, bank details of payment and they gave us a room. staffs are accommodating"

" Clean room, courteous staff, & accessible to the mall. Overall - superb!😊 "

"Very nice hotel people and the staff are very friendly. Yes, I would stay here again"

"A big improvement since I stay here 5 years ago.very nice,lots of Parking, Swimming pool is massive. Quiet. Very friendly and helpful staff. I book 1 night and extended . Close to Naga Airport.thank you. Will be back again."

"The property is located near the top of Mount Isarog"