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The Avenue Plaza Hotel

4.0 star property
Travelers find an outdoor pool for relaxation and rejuvenation just steps from downtown's energy at this well-positioned urban retreat

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The Avenue Plaza Hotel, in the business district's center, offers relaxation and connectivity. Enjoy the sauna, steam room, gym fitness classes, massages, or relax by the outdoor pool. Stay connected with free in-room WiFi.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Free airport shuttle
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Superior Room

Superior Room

Superior Room

8.0 out of 10
Very good
(2 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

8.8 out of 10
Excellent
(6 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

  • 32 sq m
  • Sleeps 4
  • 2 Single Beds
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About the area

Located in Naga, The Avenue Plaza Hotel is in the business district. Naga Ecological Park and Lago Del Ray are local attractions and those in the mood for shopping can visit SM City Naga and Robinsons Place Naga. Visit our Naga travel guide
Map
Magsaysay Avenue, Naga, Camarines Sur, 4400

What's nearby

  • Basilica of Our Lady of Penafrancia
    6 min walk - 0.6 km
  • Basilica of the Nuestra Senora de Penafrancia
    6 min walk - 0.6 km
  • Bicol Medical Center
    13 min walk - 1.1 km
  • Naga Metropolitan Cathedral
    16 min walk - 1.4 km
  • SM City Naga
    18 min walk - 1.6 km

Getting around

  • Burabod Flag Station Station
    37 min drive
  • Naga (WNP)
    26 min drive

Restaurants

  • Starbucks
    2 min walk
  • McDonald's
    3 min walk
  • Bella Ciao
    1 min walk
  • Cereza
    3 min walk
  • Red Platter
    2 min walk

About this property

The Avenue Plaza Hotel

Upscale hotel in the business district
A free return airport shuttle, a coffee shop/cafe and dry cleaning/laundry services are just a few of the amenities provided at The Avenue Plaza Hotel. For some rest and relaxation, visit the sauna or steam room, and indulge in a massage. Fitness classes are offered at the gym; the property also has a 24-hour business centre, a restaurant and a snack bar/deli. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool and a children's pool, along with sunloungers
  • Free self-parking, plus valet parking (surcharge)
  • Buffet breakfast (surcharge), a 24-hour front desk and wedding services
  • Concierge services, a front desk safe and a banquet hall
Room features
All 63 rooms offer comforts such as 24-hour room service and premium bedding, as well as thoughtful touches such as late-night room service and free WiFi.
More conveniences in all rooms include:
  • Down duvets and free cots/infant beds
  • Bathrooms with designer toiletries and showers
  • Plasma TVs with premium channels
  • Fridges, coffee/tea makers and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle at scheduled times
  • Free self parking on site
  • Valet parking on site (PHP 200 per day)
  • Limited on-site self and valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: PHP 750 for adults and PHP 375 for children
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Children's pool
  • Fitness classes
  • Gym
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Pool loungers

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Premium bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Plasma TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for PHP 2000.0 per day.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately PHP 750 for adults and from PHP 375 for children
  • Valet parking fee: PHP 200 per day
  • Rollaway bed fee: PHP 2000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Property is also known as

The Avenue Plaza Hotel Naga
The Avenue Plaza Hotel Hotel
Avenue Plaza Hotel Naga
Avenue Plaza Naga
Hotel Avenue Plaza
Plaza Avenue Hotel
The Avenue Plaza Hotel Hotel Naga

Frequently asked questions

Does The Avenue Plaza Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is The Avenue Plaza Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Avenue Plaza Hotel?

Self-parking is free at this property.

What time is check-in at The Avenue Plaza Hotel?

Check-in start time: 2 PM; check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at The Avenue Plaza Hotel?

Checkout is at noon.

Does The Avenue Plaza Hotel provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs at scheduled times.

Where is The Avenue Plaza Hotel located?

Situated in the entertainment district, this hotel is within a 10-minute walk of Basilica of Our Lady of Penafrancia and Basilica of the Nuestra Senora de Penafrancia. Naga Metropolitan Cathedral and Bicol Medical Center are also within 1 mile (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Avenue Plaza Hotel Reviews

9.0

Wonderful

9.0

Cleanliness

9.0

Location

9.4

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 109 out of 181 reviews
Rating 8 - Good. 54 out of 181 reviews
Rating 6 - Okay. 11 out of 181 reviews
Rating 4 - Poor. 4 out of 181 reviews
Rating 2 - Terrible. 3 out of 181 reviews

Reviews

Verified

10/10 Excellent

Renato

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent, courteous staff.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and staff!
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Fiameta

Liked: Cleanliness, amenities
Few dining and shopping options nearby
Stayed 4 nights in Jan 2025
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very responsive and respectful.
Stayed 4 nights in Feb 2025
Verified

8/10 Good

DO ROZARIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A good stay!

Good friendly venue. Nice restaurant food. Good location easy car parking
Stayed 13 nights in Jan 2024
Verified

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing!
Stayed 1 night in Mar 2024
Verified

8/10 Good

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Internet was down 2 out of 4 days. Restaurant is very warm, recommend more air conditioning units be installed. Excellent staff, very friendly and responsive. Highly recommend hotel. Clean and comfortable.
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Jemmy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avenue Hotel stay

Happy with my stay. 4 star hotel with 5 star vibes. Great service. Free breakfast, foods were OK (mostly Filipino foods). Free shuttle to airport. Nice comfortable bed and room also with enough space. The place accessible to city center by short distance by car. Have some good restaurants and bar outside hotel.
Stayed 1 night in May 2024
Verified

6/10 Okay

Cesar

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The washroom is dimmed and not properly maintained.The hotel staff are very friendly and helpful.
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Miraflor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful establishmeny
Stayed 1 night in Jul 2025
Verified

8/10 Good

Jose Alvin

Liked: Cleanliness
It was awesome and good stay in the hotel for 5 days.
Stayed 5 nights in Jul 2023
Verified

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were extremely helpful and welcoming.
Verified

8/10 Good

EMEGIN

Liked: Staff & service
Airport shuttle was the main reason why I booked this property. Bathroom door needs improvement.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Dulcisimo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Their best assets are their staff! Great service!
Stayed 4 nights in Mar 2023
Verified

10/10 Excellent

Rey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly, accommodating, helpful and polite. Above all, Mr. Alex Galang did an excellent job.
Stayed 2 nights in Apr 2023
Verified

8/10 Good

Emma

Liked: Cleanliness, staff & service
It’s kind of old
Stayed 2 nights in Feb 2025
Verified

2/10 Terrible

John david

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They stole my rolex and doesn’t even help me to locate it. All they do is delay the process. They wont even release the cctv footage to the police. I dont recommend staying at this place. The room was dirty also their drain system in the bathroom doesn't work. Youll be showering with your shower water above your foot. Disgusting.
Stayed 14 nights in Aug 2025
Verified

8/10 Good

William

Liked: Staff & service, room comfort

Revenge Travel to Naga

The trip was to visit family in my hometown. As always we prefer to stay at Avenue hotel. We only opt for other hotels when there’s no available room at Avenue. The stay was as always comfortable, there are however a few minor comments, like dripping faucet, water pooling at the comfort room drainage, fly at the breakfast buffet table, we also have to request for bedroom slippers and bathroom towels. We also would like to see local Bicol delicacies at the breakfast buffet table. The stay was not bad but improvements could still be done for better service.
Stayed 2 nights in Jun 2023
Verified

6/10 Okay

Craig

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Allot of the equipment did not worj
Stayed 4 nights in Apr 2025
Verified

2/10 Terrible

Jesusa

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Don't be fooled by the pictures. Like all advertising, they show you their best. While the lobby area is fine, once you get to your room you will be severely disappointed. The curtains are torn, the toilets have rings and stains. I don't think they know what clorox is. The rooms need serious renovation.
Stayed 2 nights in Feb 2023
Verified

10/10 Excellent

Mary Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

family friendly hotel

staff from the reception and dining area were all accomodating and all smile always which gives us an impressions of excellent service.. rooms were fantastic and very clean👍😀
Stayed 1 night in Feb 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
I’m satisfied and I can recommend it to my friends.
Stayed 1 night in Feb 2020
Verified

10/10 Excellent

Eleanor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

FANTABULOUS STAY AT THE 5 Star hotel in Naga City.

It was simply wonderful amazing to move to Avenue Hotel and see the difference in service and ambience after the cupboard of a room at a nearby hotel at the same price!
Stayed 2 nights in Feb 2020
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are overwhelmingly helpful. Beds are awesomely soft, was sleep right I hit the bed.
Stayed 2 nights in Feb 2020
Verified

10/10 Excellent

Godwin

Liked: Cleanliness, property conditions & facilities, room comfort

Good hotel in a hidden location behind a mini mall

Wonderful hotel. The reception needs more smile-training and more staff. Our room has very obvious maintenance problems, paints and wall paper peeling off. Hotel in general in great condition. Asking for a late check out is like begging even though we were transferring to another room. Hotel is not easily seen from the main road as it is hidden behind a mini mall with the same name.
Stayed 1 night in Jan 2020