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Reviews of Motel 6 Front Royal, VA

2 out of 5
Motel 6 Front Royal, VA
141 West 15th Street, Front Royal, VA

Reviews

6.6
Rating 10 - Excellent. 85 out of 394 reviews" "
Rating 8 - Good. 109 out of 394 reviews" "
Rating 6 - Okay. 71 out of 394 reviews" "
Rating 4 - Poor. 60 out of 394 reviews" "
Rating 2 - Terrible. 69 out of 394 reviews" "

6.8/10

Cleanliness

7.4/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

2/10 Terrible

Willie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
👎
Stayed 2 nights in May 2024

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Just what i needed
Stayed 1 night in May 2024

10/10 Excellent

Misty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’d definitely recommend this hotel ..I was very impressed with how the rooms looked and they were super clean . The staff was awesome and friendly I’d definitely stay here again …Highly recommended
Stayed 2 nights in May 2024
Response from Siddhi on 15 May 2024
Thank you for your review! Glad you enjoyed your stay and hope to see you again soon!

8/10 Good

paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older motel but clean with comfortable bed. No hair dryer is a minus.
Stayed 2 nights in Apr 2024
Response from Brand Experience Team on 15 May 2024
Hi Paul, We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs.Natalie #Team6

6/10 Okay

Gregory

Business traveller, Travelled with pets
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
For the low price, I can't complain to much. However, I experienced two air conditioners (I believe they swapped it during my stay). The first was loud enough to wake me up when it kicked on. The other lowered the temp to around 80-deg. One morning the water from the shower was cold.
Stayed 5 nights in Apr 2024
Response from Brand Experience Team on 15 May 2024
Hi Gregory, Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Natalie #Team6

8/10 Good

Camille

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was nice. Room was clean & shower was hot. Wasn’t too loud even on a Friday night so that was nice.
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 7 May 2024
Hi CamilleWe appreciate you sharing your experience with us. We're happy to hear you enjoyed your stay and that our staff was helpful, and we look forward to seeing you again soon.Lilith#Team6

10/10 Excellent

Kurt

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 3 May 2024
Hi Kurt,Thank you for the perfect rating!Lilith#Team6

8/10 Good

Nathan

Nice view & Travel Area
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 2 May 2024
Hi Nathan, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Natalie #Team6

4/10 Poor

Mark

Disliked: Cleanliness, staff & service, property conditions & facilities
tv didnt operate proprerly. Notva very clean place
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 12 Mar 2024
Hi MarkThanks for your feedback! Providing a top-notch guest experience is always our goal, and we’re committed to improving. We hope to see you back soon!Lilith#Team6

2/10 Terrible

Amanda

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cockroaches and rude night audit
Things started out ok but when we were getting ready to shower there were cockroaches in the sink, tub, refrigerator and desk. Parking is a nightmare and no large vehicles would fit. We had a Dodge Challenger and it now has front end damage from the wall to get out of the motel. The alleyway that you are forced to go through is maybe meant for a Mini Cooper. When we asked for money back, night audit was rude and started yelling at us like it was our fault. Luckily we did get a full refund. Never going to stay here again.
Stayed 1 night in Feb 2024
Response from Nancy Y. on 6 Mar 2024
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Nancy Y.#Team6

4/10 Poor

Beth

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds were horrible and hard. Used towels left in room. Sent us around the back with a trailer. NO ROOM. Too tired to care
Response from Brand Experience Team on 28 Feb 2024
Hi Beth,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Motel 6
Rented a smoking room, the ceiling fan was very dangerous (shaking badly), I was offered a different non smoking room or told no refund.
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 21 Feb 2024
Hi Traveler,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

10/10 Excellent

John

Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean, the staff was friendly and the koi pond is pretty cool.
Stayed 1 night in Dec 2023
Response from Brand Experience Team on 7 Feb 2024
Hi JohnWe’re glad you enjoyed your stay! Come back real soon. Until then, we’ll leave the light on. For You.Lilith#Team6

4/10 Poor

william w

Disliked: Cleanliness, staff & service, property conditions & facilities
You get what you pay for.
Stayed 1 night in Dec 2023
Response from Brand Experience Team on 9 Jan 2024
Hi William,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Lilith#Team6

2/10 Terrible

Tiffany

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

2/10 Terrible

Monica

Stayed 4 nights in Dec 2023

4/10 Poor

Ronald

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Roaches not very clean no coffee alot of times floors dirty

2/10 Terrible

Mark

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
attitudes here, will NEVER stay again! Avoid!
This place has really gone down hill. it was never that nice of a place but at least the lady there at night was nice previously. When we went to check in she gave me an attitude because I requested the same room on the corner that makes it easier on my girlfriend to walk up. she has issues walking. we were put in a room in the middle of the motel even though I had previously requested in writing when booking the stay. Then the toilet backed up I asked for a plunger for the toilet, and was never checked on to see if the problem was fixed! The toilet would take forever to go down. we booked 2 nights, and were out the following day, upon returning the 2nd night we needed towels because of needing to use some from the toilet and went to the desk and no one was there! I went back over 4 times within an hour and no answer! I called 4 or 5 times from the room and no answer there either! the following morning I went back needing towels so we could both take showers before leaving and the man at the desk hands me 2 towels! also with an attitude. This place is unreal! For several years we would stay here for our getaway to the area. It will NEVER happen again! Avoid this place!
Stayed 2 nights in Dec 2023
Response from Nancy Y. on 21 Dec 2023
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6

2/10 Terrible

Deborah

Disliked: Cleanliness, property conditions & facilities

2/10 Terrible

Thomas

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Stacey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great value!! The room was clean and updated. Impressed with the hotel.
Stayed 1 night in Dec 2023
Response from Brand Experience Team on 12 Dec 2023
Thank you so much for your review, we really appreciate the support. We look forward to seeing you again soon! Cameron A. #Team6

2/10 Terrible

Monica

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
We had roaches in our room
Stayed 2 nights in Nov 2023
Response from Nancy Y. on 5 Dec 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access from I-81, close to Skyline Dr. Leaky toilet valve ran frequently thru the night.
Stayed 1 night in Nov 2023
Response from Nancy Y. on 5 Dec 2023
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

6/10 Okay

Jean

Disliked: Cleanliness
Pest problem
The price is good and the hotel is quiet. The problem is they have roaches.
Stayed 6 nights in Nov 2023
Response from Brand Experience Team on 21 Nov 2023
Hi Jean,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

6/10 Okay

M. Christian

Travelled with family
Rooms have only bare necessities. Only microwave and fridge. One mirror. Clean but run down. Management not the friendliest and difficult to understand.
Stayed 2 nights in Oct 2023
Response from Brand Experience Team on 1 Nov 2023
Hi M. Christian,We appreciate you taking the time to rate your stay. Rest assured, we’ll do our best to give you a 5-star experience next time around. Until then, we’ll leave the light on. For you. Lilith#Team6

2/10 Terrible

Patrick

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Roaches. Immediately refunded
Checked in. 5 min later they refunded our money. Walked into bathroom and turned light on. 4-6 roaches scattered. Had to drive 45 min in wrong direction for another hotel. No idea about anything else. ROACHES
Stayed 1 night in Oct 2023
Response from Brand Experience Team on 26 Oct 2023
Hi Patricia,We are disappointed to learn that we fell short of your expectations. We take reports of pest control very seriously. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience.Maz K.#Team6

8/10 Good

Sameer

Stayed 1 night in Oct 2023

6/10 Okay

Shaun

Travelled with family
Stayed 1 night in Oct 2023

8/10 Good

Deborah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Cute property but could use some maintenance. Still worth the stay.
Stayed 1 night in Oct 2023
Response from Brand Experience Team on 1 Nov 2023
Hey Patricia, thanks for taking time to share your review. We appreciate your support.Lilith#Team6

10/10 Excellent

Adam

Stayed 1 night in Oct 2023

8/10 Good

Jo-Ann

Stayed 1 night in Sep 2023

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Leanoria

Travelled with family
A close stay near all restaurants
We needed to have a place near our event so the dogs hung out til we got back. The room was clean and comfortable
Stayed 1 night in Sep 2023
Response from Brand Experience Team on 13 Sept 2023
Hi Leanoria, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K.#Team6

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2023

2/10 Terrible

Crystina

Business traveller
Terrible!
I was not given the room I paid for. Water was not hot. Urine stains on bed.
Stayed 1 night in Aug 2023
Response from Brand Experience Team on 13 Sept 2023
Hi Crystina,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Motel 6
Been really good quiet and they don't bother you nice people here
Stayed 3 nights in Aug 2023
Response from Brand Experience Team on 13 Sept 2023
Hi Ronald, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Maz K.#Team6

10/10 Excellent

Joe

Stayed 1 night in Aug 2023

10/10 Excellent

Joe

Stayed 1 night in Aug 2023

6/10 Okay

Kirby

Stayed 7 nights in Aug 2023

8/10 Good

Michael

Liked: Cleanliness, amenities, property conditions & facilities
All good
Stayed 1 night in Aug 2023
Response from Nancy Y. on 7 Sept 2023
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

2/10 Terrible

Alan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
TOTAL HELL! THEY CAME IN MY ROOM WHEN I WENT SHOPPING AND THREW OUT ALK 9F MY BELONGINGS! THOUSANDS OF DOLLARS WORTH INCLUDING MY COMPUTER! DO NOT STAY HERE! HORRIBLE WIFI AS WELL! DO NOT STAY HERE! DO NOT STAY HERE! DO NOT STAY HERE!

8/10 Good

Kirby

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Be nice to place and breakfast but everything is good
Stayed 7 nights in Aug 2023
Response from Brand Experience Team on 29 Aug 2023
Hi Kirby,Thanks for your review, we really appreciate the support. Lilith#Team6

8/10 Good

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good owners. No tables in the rooms which hurt me for interviewing on Teams etc., but price of rooms make it a great place. Location is great. Walking distance to the pizza restaurant of the Melting Pot restaurant is great. The Melting Pot not only has the greatest pizza in the state, but also the number one privately owned pizza restaurant on the entire East Coast! The crispy pizza is so great that people from California have it shipped to them! Great motel, great bargain and great owners make this one of the best Motel 6's in the country
Stayed 1 night in Aug 2023
Response from Brand Experience Team on 23 Aug 2023
Hi Alan,We really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon.Maz K. #Team6

8/10 Good

Shanon

Liked: Cleanliness, staff & service, property conditions & facilities
It was clean
Stayed 2 nights in Aug 2023
Response from Brand Experience Team on 23 Aug 2023
Hi Shanon,Thank you for the perfect rating!!Maz K.#Team6

8/10 Good

Alyssa

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
clean & nice
Stayed 1 night in Aug 2023
Response from Brand Experience Team on 23 Aug 2023
Hi Alyssa,Thank you for positively rating your stay!!Maz K.#Team6

8/10 Good

Lynn

Stayed 2 nights in Jul 2023

8/10 Good

Family

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property was clean and well lit.
Stayed 1 night in Jul 2023
Response from Brand Experience Team on 18 Jul 2023
Hi Travelers,We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Lilith #Team6

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No toilet paper in the bathroom or anywhere. I didn't need it, but it would have been nice, just in case.
Stayed 1 night in Jul 2023
Response from Brand Experience Team on 18 Jul 2023
Hi Larry,We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Lilith #Team6

2/10 Terrible

eric

Stayed 1 night in Jul 2023