Hilton Hotels in Fresno

"We have been staying here for over 50 years. I would give you a 100% rating except for the following: Front desk staff is under powered. They can't change room # selection once selected by someone else. You didn't read my instructions with reservation about room placement. Every time I stay here there is no hot water in the Eastbrook rooms from 7 AM to 10 AM. No one cares - No one does anything to upgrade your water heating system. We requested room 162-164 which may get a trickle of hot water. You assigned us 178, furthest from your boilers. Secondly, GET YOUR MAINTENANCE GUYS TO ADJUST THE ROOM DOOR CLOSERS. Every door in the Eastbrook block slams shut with a bang. The bus-people groups that you check in at 11 PM take great pride in repeatedly allow the doors to slam while dragging in their luggage. Then at 7 AM check out they do it again. We have over 3000 nights in hotels. The aforementioned issues are what will ruin your repeat clientele business. If these issues are not corrected on my next stay, in October, I will seek other future accommodations. I have 135,000 points in my Hilton Honors acct for free rooms. Frank Gurko 3/15/26"

"Gym was good/clean. I chose this facility because we needed the pool/hot tub for medical reasons. Pool /hot tub was green not even open.. Even when we asked for "pool towels" up at front desk..employee gave us towels but did not mention pool was not even open. So we were under the impression pool was available until we actually went out there prepared. Dissapointed."

"Clean room beds are hard and stiff "

"Front desk people were nice, opposite of "

"Had to change rooms not clean. The change was easy though. "

"Clean room. Good service good food "

"The staff was friendly and helpful. The building is old and somewhat rundown. There are some nice amenities including ice water, snacks for purchase and a bar/restaurant. My kids enjoyed using the indoor pool and hot tub. There was a car race going on at the park next door. The cars were still racing at 10:30 on Friday night. It was loud from the race and hard to fall asleep. "

"The hot tub and pool were great! Not a lot of seating so if it's busy you'll want to want to bring a towel to cushion the concrete. "

"University square hotel was okay. There were a couple of things I didn't like. First the shower in my room didn't get hot. It was only slightly warmer than cold. Second, check out is at 10 a.m. I asked for a late check out, 12, and was told that it would be an additional $20. "