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Reviews of Big Splash Adventure Indoor Water Park & Resort

3.5 out of 5
Big Splash Adventure Indoor Water Park & Resort
8505 W State Road 56, French Lick, IN

Reviews

7.6

Good

Rating 10 - Excellent. 46 out of 155 reviews" "
Rating 8 - Good. 54 out of 155 reviews" "
Rating 6 - Okay. 34 out of 155 reviews" "
Rating 4 - Poor. 9 out of 155 reviews" "
Rating 2 - Terrible. 12 out of 155 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

DeShone

Travelled with partner
Liked: Staff & service, amenities
I could not stay both days. I woke up with bites on my arms and legs itching me. I was enjoying the water park awith several water slides and a lazy river. Liked the small town.
Stayed 2 nights in Apr 2024

2/10 Terrible

Bethany

Stayed 1 night in May 2024

2/10 Terrible

Joshua

Disliked: Cleanliness, staff & service, property conditions & facilities
Room was dirty.. and pool was freezing they had all the windows open and my 3 year old face and lip started turning blue so had to take him back to the room
Stayed 1 night in Feb 2024

6/10 Okay

Luke, Carmel

Stayed 2 nights in Jan 2024

6/10 Okay

Luke, Carmel

Travelled with family
Disliked: Property conditions & facilities
Thanks but we won’t be staying there again.
Stayed 3 nights in Jan 2024

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, property conditions & facilities
We had an awesome time with our family! Staff and facilities were absolutely great! The only thing I did not like were the arm bands as door keys. We had so much trouble getting them to work and the replacement free was crazy expensive when my daughter lost her band on a slide. Otherwise, we loved our time and stay!
Stayed 2 nights in Jul 2023

2/10 Terrible

William

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Bed has several blood spots on the sheets, pillows, and mattress. There also appeared to be urine stains on the mattress as well. When we complained front desk offered us a full refund, later found out they only refunded half of the cost. Would never recommend staying here
Stayed 2 nights in Jul 2023

4/10 Poor

Danielle

Stayed 2 nights in Mar 2023

6/10 Okay

Micheal

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
I thought it was weird that we weren’t treated the same because we used Expedia and not then. I asked for extra blankets several times and they told me traditional room service wasn’t offered to me.
Stayed 2 nights in Mar 2023

6/10 Okay

Bonita

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Not being able to check into the room until 4 was not good. Didn’t care for no room key, had to be a wrist band.
Stayed 1 night in Mar 2023

10/10 Excellent

Jennifer

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family friendly. Hotel staff was excellent & helped to make sure ask details were taken care of before arrival so check in went smoothly. Wonderful amenities within the hotel.
Stayed 2 nights in Mar 2023

6/10 Okay

Serena

Travelled with family and small children
Liked: Amenities, property conditions & facilities
N
Stayed 1 night in Feb 2023

2/10 Terrible

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2023

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2023

6/10 Okay

Donna

Disliked: Cleanliness
Stayed 1 night in Jan 2023

10/10 Excellent

Elizabeth

Stayed 1 night in Jan 2023

10/10 Excellent

Jared

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean inside and out. Friendly staff and good food.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023

8/10 Good

Donald

Travelled with family and small children
Liked: Cleanliness, staff & service
Pleased overall

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointed
Everything was very outdated and not very clean
Stayed 1 night in Jan 2023

6/10 Okay

Francesca

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Very disappointed
We used to love big splash but we were not able to go during the pandemic as usual. We decide to spend new years this time at big splash and we were so disappointed. The room was not clean, the water park was so outdated and you could see the rust on every slide and steps of the water park. The breakfast was not as good, the quality was not good and some food was burnt. unfortunately we don’t think we will be coming back as we usually do every year previously to the pandemic.
Stayed 1 night in Dec 2022

8/10 Good

Marissa

Stayed 1 night in Dec 2022

2/10 Terrible

Kimberly

Business traveller
Liked: Amenities
Disliked: Cleanliness
When arriving to my room, there was still the dirty linens on there from the previous guest. they had been taken off the pillows, however they were still on the bed. Moving the blankets back you can tell they were not changed after someoone else had already slept in this bed due to the short solid black hairs that was mixed in the covers. There were not fitted sheets the beds, I have to sleep on the sheet. The bathroom floor hasn't been mopped for a while.
Stayed 1 night in Dec 2022

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2022

8/10 Good

Nancy

Stayed 1 night in Dec 2022

10/10 Excellent

Lindsay

Stayed 1 night in Nov 2022

10/10 Excellent

Denise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a lovely time. The rooms are showing a little wear and tear, as are the water features. However, we plan on returning in the summer and are excited to see if any updates have been implemented.
Stayed 1 night in Nov 2022

8/10 Good

Robert

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you book 3rd party you still have to buy the waterpark pass! Sucked spending $100 for an hour

2/10 Terrible

levi

Stayed 1 night in Nov 2022

4/10 Poor

Kelsey

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

4/10 Poor

Joda

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thought the rooms would be nicer. Kind of small…not even a couch to sit on. There was a chair but with it being a kid friendly place you automatically know there are going to be 2 people in each room. Everything seemed plain…only light in bedroom was 2 lamps between the bed. They are not updated with technology charging. Not one phone charger plugin in the room. My biggest issue is with EXPEDIA I rented a room at a water park facility and when I arrive I’m told the water park was not included in the price. Why wouldn’t it be one price for all, just like the hotel. Instead I had to pay $25 a person per day over my hotel cost. I had originally thought I’d let them swim before we left on the last day but after forking out an extra $200 just to go to the water park for 2 days. So I think Expedia should include the swim park in with the cost of the hotel. I would be ok if the cost was a little more for this reason.
Stayed 2 nights in Oct 2022

6/10 Okay

Shawn

Travelled with family
Stayed 2 nights in Oct 2022

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2022

10/10 Excellent

Georgena

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good service!
Stayed 2 nights in Sep 2022

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It is a nice family hotel
Stayed 1 night in Sep 2022

10/10 Excellent

Mickey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything fine except TV channels suck
Stayed 2 nights in Aug 2022

10/10 Excellent

Kristina

Stayed 2 nights in May 2022

8/10 Good

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2022

8/10 Good

Dustin, newport

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place is good for toddlers to young kids. Lots of activities.
Stayed 2 nights in Apr 2022

10/10 Excellent

Linda

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Everything was great except the morning breakfast. It could have been better.
Stayed 2 nights in Feb 2022

4/10 Poor

Dalia

They charged me to time and they didn’t get my referral back
Stayed 1 night in Jan 2022

8/10 Good

Jennifer

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We had a wonderful experience. The staff is really the reason. Overall, rooms are decent but nothing special. Every employee that we encountered went above and beyond. The friendliness, accommodating and genuine service was amazing. The only negative we found was the breakfast. Just plan on going out or packing your own. It was terrible.
Stayed 2 nights in Feb 2022

6/10 Okay

Sandra

Travelled with family
Liked: Staff & service
Although listed quiet hours 10 pm -8 am, parents let their children run wild at this hotel at all hours of the night. Beds uncomfortable, everything dirty. Hotel and restaurant staff were friendly though!
Stayed 3 nights in Jan 2022

2/10 Terrible

Shaun

Stayed 1 night in Nov 2021

8/10 Good

Emily

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
I liked that breakfast was bagged, so we could eat in our room.
Stayed 2 nights in Sep 2021

10/10 Excellent

Brittany

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just Wonderful
They texted me that morning and asked if I had any questions or concerns about the stay I’ve never experienced that before. I thought it was a great idea great customer service!
Stayed 1 night in Aug 2021

8/10 Good

Tonya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Is a good place to stay for the price.
It's a nice place to go and my kids really like it when I ask them where they want to go they stay there and it's not that it's only 3 hour drive from our place so I like that too.
Stayed 3 nights in Jul 2021

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Arrived early; nice girl at front desk checked us in; room was clean but dated; property on older side with average dining options. Lots of young children and Granddaughter loved splash park facility.
Stayed 2 nights in Jul 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for price!
Friendly staff, cold AC, comfy beds
Stayed 2 nights in Jun 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location to venture out into the Indiana frontier
Stayed 1 night in Jun 2021