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I ended up staying here because I wasn't able to make a reservation at one of the other, larger hotels in the area. The room was a nice size, very comfortable, staff was friendly, there was plenty free parking, and free breakfast.
Elizabeth
Stayed 3 nights in May 2024
Response from Emma Walker, Asst. GM on 23 May 2024
Thank you so much for the great review. We are so glad you enjoyed your stay and hope to see you again on your next trip to French Lick.
This is a very nice property. The room was clean, quiet, & comfortable. Our only complaint was the girl who checked us in was not friendly or welcoming. We felt like we were inconveniencing her. However the guy in the morning was more friendly.
Elizabeth
Stayed 1 night in May 2024
Response from Emma Walker, Asst. GM on 23 May 2024
Thank you for the review. We hope to see you again on your next trip to French Lick.
Front desk was a little bit rude at check in. Other than that, our weekend was quiet. Little to zero interruptions.
Wesley
Stayed 2 nights in Apr 2024
Response from Emma Walker, Asst. GM on 23 Apr 2024
Thank you for the good review. We are sorry that the staff was not as welcoming as they should have been, but are glad you were able to enjoy your stay otherwise. We hope to see you again on your next trip to French Lick.
10/10 Excellent
Melissa
21 Apr 2024
Melissa
Stayed 2 nights in Apr 2024
Response from Emma Walker, Asst. GM on 11 May 2024
Thank you so much for the great review. We are so glad you enjoyed your stay and hope to see you again on your next trip to French Lick!
Response from Emma Walker, Asst. GM on 12 Apr 2024
Thank you for the great review! We are so glad you enjoyed your stay and hope to see you again on your next trip to French Lick.
10/10 Excellent
Adam
8 Apr 2024
Adam
Stayed 1 night in Apr 2024
Response from Emma Walker, Asst. GM on 29 Apr 2024
Thank you so much for the great review. We are so glad you enjoyed your stay and hope to see you again on your next trip to French Lick.
6/10 Okay
Shaune
Travelled with partner
7 Apr 2024
Rates were much better than French Lick/West Baden. Decent breakfast. Quiet and comfortable.
No bath towels in the room and were given pool towels (not ok for bath). Coffee maker in room didn't work. Made cold, watery coffee.
Shaune
Stayed 1 night in Apr 2024
Response from Emma Walker, Asst. GM on 7 Apr 2024
Thank you for the review. We are glad you enjoyed your stay. We will do our best to implement your feedback in order to improve future stays.
Its a nice place. Staff is professional. Continental Breakfast is very good. On day 2, there was a issue with the door key cards, was taken care of promptly. The only negative was getting kicked off internet 1-2 times a day. You would have to go to the hotel website and enter the user name and password, annoying. Four stars, would stay again.
Ernie
Stayed 4 nights in Mar 2024
Response from Emma Walker, Asst. GM on 29 Mar 2024
Thank you so much for the great review! We are so glad you enjoyed your stay & hope to see you again on your next trip to French Lick!
Good breakfast options and convenient to the event center
Cheri
Stayed 1 night in Mar 2024
Response from Emma Walker, Asst. GM on 19 Mar 2024
Thank you so much for the great review. We are so glad you enjoyed your stay & hope to see you again on your next visit to French Lick.
2/10 Terrible
Pamela
18 Mar 2024
Disliked: Staff & service
Pamela
Stayed 1 night in Mar 2024
Response from Emma Walker, Asst. GM on 19 Mar 2024
Thank you for the feedback. We are sorry to see that you did not enjoy your stay with us. If you have anything you would like to discuss further, please don't hesitate to reach out.
It was very quiet and safe, however there is nothing other than pizza to eat.
If you want food, you will be traveling a distance other than the casino.
It is a quiet place, clean, and very comfortable.... pricey for the area where it is so little to do
Lisa
Stayed 2 nights in Mar 2024
Response from Emma Walker, Asst. GM on 6 Mar 2024
Thank you for the good review. We are glad you enjoyed your stay, and hope to see you again on your next trip to French Lick.
10/10 Excellent
Rita
2 Mar 2024
I love this place , stay here every time I come to French Lick
Rita
Stayed 1 night in Mar 2024
Response from Emma Walker, Asst. GM on 2 Mar 2024
Thank you so much for the great review. We are so glad you enjoy your stay with us each time you visit French Lick. We look forward to seeing you on your next trip!
We arrived late for check-in due to the weather. All we wanted to do was rest, the beds were very comfy and just what we needed. The ice machine in our floor was out of order and our fridge was not cold. It was set at 3 and we turned up to 7, next morning it was cool but not cold enough to keep food or drinks cold. We checked out and the sidewalks and parking lot was very icy. There should be at least some salt out put down around vehicles and sidewalks to prevent a slip and fall. My kids loved the continental breakfast, we had to grab and go because we were running late for an event. Wish we got their earlier to spend some time in the pool. Thank you for the hospitality.
Kassia
Stayed 1 night in Feb 2024
Response from Emma Walker, Asst. GM on 20 Feb 2024
Thank you so much for the good review. We are so glad you enjoyed your stay & hope to see you again on your next trip to French Lick.
8/10 Good
Kirstin
12 Feb 2024
Kirstin
Stayed 1 night in Feb 2024
Response from Emma Walker, Asst. GM on 23 Mar 2024
Thank you for the great review! We are so glad you enjoyed your stay & hope to see you again on your next trip to French Lick.
The room was super clean, the bed was comfortable. The breakfast was decent. My complaints. The front desk service was a little unfriendly and unapologetic about it. And the noise after 11pm, we could hardly sleep due to the noise we called the front desk. It seemed as if someone was right outside our door having a whole conversation. But it could had been the connected room and you could hear all the walking and bumping on the above us.
Jennifer
Stayed 1 night in Feb 2024
Response from Emma Walker, Asst. GM on 9 Feb 2024
Thank you for the good review. We are glad you enjoyed your stay. We're sorry to hear about your complaints about the noise & with staff, and will look into how to improve on our end. We hope to see you again on your next trip to French Lick.
Great experience. I just stayed the one night. Everyone was super nice. I would suggest that you have more than one person covering the front desk AND the breakfast bar. It seems like Best Western could afford both...
David
Stayed 1 night in Jan 2024
Response from Emma Walker, Asst. GM on 26 Jan 2024
Thank you so much for the great review! We are so glad you enjoyed your stay and hope to see you again on your next trip to French Lick!