Lobby

Reviews of Best Western Plus French Lick

2.5 out of 5
Best Western Plus French Lick
613 S Arnold F Habig Boulevard, French Lick, IN

Reviews

9.2

Wonderful

Rating 10 - Excellent. 706 out of 1004 reviews" "
Rating 8 - Good. 228 out of 1004 reviews" "
Rating 6 - Okay. 46 out of 1004 reviews" "
Rating 4 - Poor. 12 out of 1004 reviews" "
Rating 2 - Terrible. 12 out of 1004 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
All is good
Stayed 1 night in May 2024

10/10 Excellent

Jonathan

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only issue I had was I had no TV remote in my room. everything else was great. nice place and room. staff was great and the pool was great.
Stayed 3 nights in May 2024
Response from Emma Walker, Asst. GM on 24 May 2024
Thank you so much for the great review. We are so glad you enjoyed your stay & hope to see you again on your next trip to French Lick.

10/10 Excellent

Elizabeth

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I ended up staying here because I wasn't able to make a reservation at one of the other, larger hotels in the area. The room was a nice size, very comfortable, staff was friendly, there was plenty free parking, and free breakfast.
Stayed 3 nights in May 2024
Response from Emma Walker, Asst. GM on 23 May 2024
Thank you so much for the great review. We are so glad you enjoyed your stay and hope to see you again on your next trip to French Lick.

2/10 Terrible

Elizabeth, Powder Springs

Travelled with family
Liked: Cleanliness, property conditions & facilities
This is a very nice property. The room was clean, quiet, & comfortable. Our only complaint was the girl who checked us in was not friendly or welcoming. We felt like we were inconveniencing her. However the guy in the morning was more friendly.
Stayed 1 night in May 2024
Response from Emma Walker, Asst. GM on 23 May 2024
Thank you for the review. We hope to see you again on your next trip to French Lick.

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Staff very friendly. Would stay again.
Stayed 1 night in May 2024
Response from Emma Walker, Asst. GM on 21 May 2024
Thank you so much for the great review. We are so glad you enjoyed your stay & hope to see you again on your next trip to French Lick!

10/10 Excellent

Krista

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room and property! Especially for the price.
Stayed 1 night in May 2024
Response from Emma Walker, Asst. GM on 21 May 2024
Thank you so much for the great review. We are so glad you enjoyed your stay & hope to see you again on your next trip to French Lick!

10/10 Excellent

LINDA

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Very friendly staff. The continental breakfast was great. Overall, great stay.
Stayed 1 night in May 2024
Response from Emma Walker, Asst. GM on 17 May 2024
Thank you so much for the great review. We are so glad you enjoyed your stay and hope to see you again on your next trip to French Lick.

8/10 Good

Terry

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024
Response from Emma Walker, Asst. GM on 11 May 2024
Thank you so much for the great review. We are so glad you enjoyed your stay and hope to see you again on your next trip to French Lick!

6/10 Okay

Gerry

Travelled with family
very quiet area - good location
Stayed 3 nights in Apr 2024
Response from Emma Walker, Asst. GM on 7 May 2024
Thank you for the review. We are glad you enjoyed your stay and hope to see you on your next trip to French Lick.

8/10 Good

Wesley

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Front desk was a little bit rude at check in. Other than that, our weekend was quiet. Little to zero interruptions.
Stayed 2 nights in Apr 2024
Response from Emma Walker, Asst. GM on 23 Apr 2024
Thank you for the good review. We are sorry that the staff was not as welcoming as they should have been, but are glad you were able to enjoy your stay otherwise. We hope to see you again on your next trip to French Lick.

10/10 Excellent

Melissa

Stayed 2 nights in Apr 2024
Response from Emma Walker, Asst. GM on 11 May 2024
Thank you so much for the great review. We are so glad you enjoyed your stay and hope to see you again on your next trip to French Lick!

10/10 Excellent

Jeff

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, updated, modern bathrooms and sanitary. Will come back again as opposed to paying 2 - 3 times that at a higher end resort in the area.
Stayed 1 night in Apr 2024
Response from Emma Walker, Asst. GM on 18 Apr 2024
Thank you so much for the great review. We are so glad you enjoyed your stay & hope to see you again on your next trip to French Lick!

10/10 Excellent

Elizabeth A

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good prices, nice breakfast and easy access to Hoosier National Forest and French Lick
Stayed 1 night in Apr 2024
Response from Emma Walker, Asst. GM on 18 Apr 2024
Thank you so much for the great review. We are so glad you enjoyed your stay & hope to see you again on your next trip to French Lick!

10/10 Excellent

Clark

Liked: Cleanliness
Stayed 1 night in Apr 2024
Response from Emma Walker, Asst. GM on 17 Apr 2024
Thank you so much for the great review. We are so glad you enjoyed your stay & hope to see you again on your next trip to French Lick!

10/10 Excellent

Corey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Emma Walker, Asst. GM on 16 Apr 2024
Thank you so much for the great review. We are so glad you enjoyed your stay & hope to see you again on your next trip to French Lick.

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Emma Walker, Asst. GM on 12 Apr 2024
Thank you for the great review! We are so glad you enjoyed your stay and hope to see you again on your next trip to French Lick.

10/10 Excellent

Adam

Stayed 1 night in Apr 2024
Response from Emma Walker, Asst. GM on 29 Apr 2024
Thank you so much for the great review. We are so glad you enjoyed your stay and hope to see you again on your next trip to French Lick.

6/10 Okay

Shaune

Travelled with partner
Rates were much better than French Lick/West Baden. Decent breakfast. Quiet and comfortable. No bath towels in the room and were given pool towels (not ok for bath). Coffee maker in room didn't work. Made cold, watery coffee.
Stayed 1 night in Apr 2024
Response from Emma Walker, Asst. GM on 7 Apr 2024
Thank you for the review. We are glad you enjoyed your stay. We will do our best to implement your feedback in order to improve future stays.

10/10 Excellent

Paula

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
2nd stay at this particular hotel. Will book again when in the area.
Stayed 1 night in Apr 2024
Response from Emma Walker, Asst. GM on 7 Apr 2024
Thank you so much for the great review. We are glad you enjoyed your stay & hope to see you again on your next trip to French Lick.

10/10 Excellent

Tesa

Stayed 1 night in Mar 2024
Response from Emma Walker, Asst. GM on 20 Apr 2024
Thank you so much for the great review. We are so glad you enjoyed your stay and hope to see you again on your next trip to French Lick.

8/10 Good

Ernie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a nice place. Staff is professional. Continental Breakfast is very good. On day 2, there was a issue with the door key cards, was taken care of promptly. The only negative was getting kicked off internet 1-2 times a day. You would have to go to the hotel website and enter the user name and password, annoying. Four stars, would stay again.
Stayed 4 nights in Mar 2024
Response from Emma Walker, Asst. GM on 29 Mar 2024
Thank you so much for the great review! We are so glad you enjoyed your stay & hope to see you again on your next trip to French Lick!

10/10 Excellent

Lisa A

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and room were excellent!
Stayed 1 night in Mar 2024
Response from Emma Walker, Asst. GM on 26 Mar 2024
Thank you so much for the great review. We are so glad you enjoyed your stay & hope to see you again on your next trip to French Lick.

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Friendliness
Stayed 1 night in Mar 2024
Response from Emma Walker, Asst. GM on 24 Mar 2024
Thank you so much for the great review. We are so glad you enjoyed your stay & hope to see you again on your next trip to French Lick!

10/10 Excellent

GLORIA, 10886 N 2050 Blvd

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Emma Walker, Asst. GM on 23 Mar 2024
Thank you for the great review! We are so glad you enjoyed your stay & hope to see you again on your next trip to French Lick.

8/10 Good

Cheri

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Good breakfast options and convenient to the event center
Stayed 1 night in Mar 2024
Response from Emma Walker, Asst. GM on 19 Mar 2024
Thank you so much for the great review. We are so glad you enjoyed your stay & hope to see you again on your next visit to French Lick.

2/10 Terrible

Pamela

Disliked: Staff & service
Stayed 1 night in Mar 2024
Response from Emma Walker, Asst. GM on 19 Mar 2024
Thank you for the feedback. We are sorry to see that you did not enjoy your stay with us. If you have anything you would like to discuss further, please don't hesitate to reach out.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Emma Walker, Asst. GM on 19 Mar 2024
Thank you so much for the great review. We are so glad you enjoyed your stay & hope to see you again on your next visit to French Lick.

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Emma Walker, Asst. GM on 14 Mar 2024
Thank you so much for the great review. We are so glad you enjoyed your stay & hope to see you again on your next trip to French Lick!

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Emma Walker, Asst. GM on 14 Mar 2024
Thank you so much for the great review. We are so glad you enjoyed your stay & hope to see you again on your next trip to French Lick!

10/10 Excellent

Janice

Travelled with partner
Liked: Cleanliness, amenities
Great customer service and very clean
Stayed 1 night in Jan 2024
Response from Emma Walker, Asst. GM on 12 Mar 2024
Thank you for the great review! We are so glad you enjoyed your stay & hope to see you again on your next trip to French Lick!

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was very quiet and safe, however there is nothing other than pizza to eat. If you want food, you will be traveling a distance other than the casino. It is a quiet place, clean, and very comfortable.... pricey for the area where it is so little to do
Stayed 2 nights in Mar 2024
Response from Emma Walker, Asst. GM on 6 Mar 2024
Thank you for the good review. We are glad you enjoyed your stay, and hope to see you again on your next trip to French Lick.

10/10 Excellent

Rita

I love this place , stay here every time I come to French Lick
Stayed 1 night in Mar 2024
Response from Emma Walker, Asst. GM on 2 Mar 2024
Thank you so much for the great review. We are so glad you enjoy your stay with us each time you visit French Lick. We look forward to seeing you on your next trip!

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Emma Walker, Asst. GM on 26 Feb 2024
Thank you so much for the great review. We are so glad you enjoyed your stay and hope to see you again on your next trip to French Lick.

8/10 Good

Nareth

Rooms very spacious… and nearby restaurants
Stayed 1 night in Feb 2024
Response from Emma Walker, Asst. GM on 20 Feb 2024
Thank you so much for the good review. We are so glad you enjoyed your stay & hope to see you again on your next trip to French Lick.

6/10 Okay

LEA

Travelled with family
Liked: Staff & service
Stayed 1 night in Feb 2024
Response from Emma Walker, Asst. GM on 21 Feb 2024
Thank you for the good review. We appreciate your feedback. We hope to see you again on your next trip to French Lick.

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
all good
Stayed 1 night in Feb 2024
Response from Emma Walker, Asst. GM on 23 Feb 2024
Thank you so much for the great review. We are so glad you enjoyed your stay. We hope to see you again on your next trip to French Lick.

8/10 Good

Kassia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived late for check-in due to the weather. All we wanted to do was rest, the beds were very comfy and just what we needed. The ice machine in our floor was out of order and our fridge was not cold. It was set at 3 and we turned up to 7, next morning it was cool but not cold enough to keep food or drinks cold. We checked out and the sidewalks and parking lot was very icy. There should be at least some salt out put down around vehicles and sidewalks to prevent a slip and fall. My kids loved the continental breakfast, we had to grab and go because we were running late for an event. Wish we got their earlier to spend some time in the pool. Thank you for the hospitality.
Stayed 1 night in Feb 2024
Response from Emma Walker, Asst. GM on 20 Feb 2024
Thank you so much for the good review. We are so glad you enjoyed your stay & hope to see you again on your next trip to French Lick.

8/10 Good

Kirstin

Stayed 1 night in Feb 2024
Response from Emma Walker, Asst. GM on 23 Mar 2024
Thank you for the great review! We are so glad you enjoyed your stay & hope to see you again on your next trip to French Lick.

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, property conditions & facilities
Noisy beautiful hotel.
The room was super clean, the bed was comfortable. The breakfast was decent. My complaints. The front desk service was a little unfriendly and unapologetic about it. And the noise after 11pm, we could hardly sleep due to the noise we called the front desk. It seemed as if someone was right outside our door having a whole conversation. But it could had been the connected room and you could hear all the walking and bumping on the above us.
Stayed 1 night in Feb 2024
Response from Emma Walker, Asst. GM on 9 Feb 2024
Thank you for the good review. We are glad you enjoyed your stay. We're sorry to hear about your complaints about the noise & with staff, and will look into how to improve on our end. We hope to see you again on your next trip to French Lick.

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Emma Walker, Asst. GM on 30 Jan 2024
Thank you so much for the great review. We are so glad you enjoyed your stay & hope to see you again on your next trip to French Lick!

6/10 Okay

Donna

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The room was clean and spacious but the bed was lumpy and the pillows uncomfortable. The water in the shower was just warm.
Stayed 1 night in Jan 2024
Response from Emma Walker, Asst. GM on 27 Jan 2024
Thank you for the review. We are glad you enjoyed your stay and hope to see you again on your next trip to French Lick.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience. I just stayed the one night. Everyone was super nice. I would suggest that you have more than one person covering the front desk AND the breakfast bar. It seems like Best Western could afford both...
Stayed 1 night in Jan 2024
Response from Emma Walker, Asst. GM on 26 Jan 2024
Thank you so much for the great review! We are so glad you enjoyed your stay and hope to see you again on your next trip to French Lick!

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place!!!
Nice place and decent price compared to others in the area. Very close to event center and casino. Will definitely stay with them again!
Stayed 1 night in Jan 2024
Response from Emma Walker, Asst. GM on 22 Jan 2024
Thank you so much for the great review. We are so glad you enjoyed your stay & hope to see you again on your next trip to French Lick!

10/10 Excellent

Tana

Stayed 1 night in Jan 2024
Response from Emma Walker, Asst. GM on 6 Feb 2024
Thank you so much for the great review! We are so glad you enjoyed your stay & hope to see you again on your next trip to French Lick!

8/10 Good

Cameron

Travelled with family
Stayed 1 night in Jan 2024
Response from Emma Walker, Asst. GM on 16 Jan 2024
Thank you for the good review. We are glad to hear you enjoyed your stay with us & hope to see you again on your next trip to French Lick!

2/10 Terrible

Laura

Stayed 1 night in Jan 2024
Response from Emma Walker, Asst. GM on 16 Jan 2024
Thank you for your review. We are sorry to hear you did not enjoy your stay with us. We hope you can give us another chance in the future.

10/10 Excellent

Roberta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Emma Walker, Asst. GM on 11 Jan 2024
Thank you so much for the great review. We are so glad you enjoyed your stay & hope to see you again on your next trip to French Lick!

10/10 Excellent

Melissa

Stayed 3 nights in Jan 2024
Response from Emma Walker, Asst. GM on 30 Jan 2024
Thank you so much for the great review. We are so glad you enjoyed your stay & hope to see you again on your next trip to French Lick!

10/10 Excellent

Lindsay

Stayed 1 night in Dec 2023
Response from Emma Walker, Asst. GM on 11 Jan 2024
Thank you so much for the great review. We are so glad you enjoyed your stay & hope to see you again on your next trip to French Lick!

10/10 Excellent

Jeanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Emma Walker, Asst. GM on 5 Jan 2024
Thank you so much for the great review. We are so glad you enjoyed your stay & hope to see you again on your next trip to French Lick!