Frederiksted Southeast Hotels, Frederiksted

"Nice people just everything was closed or not available "

"I am so confused about the positive reviews and the reality of our stay. The good: The rooms were modern and clean Some of the staff were hardworking and pleasant (Gregory? At the bar was great) The bad: The food! They had a lovely looking Italian restaurant that was closed without explanation. The only options were a subpar buffet (breakfast and dinner only) and a pool grill (lunch and dinner only). The buffet was limited and the food was not good. They don’t have an omelet station all days. Some days there was no wait staff, so guests had to clear their own tables. Since the only lunch option was a grill, the wait could be 40-60minutes (and some of the menu items unavailable). The site lists a cafe as a dining option, but they only have premade cookies. Understaffed. The entire resort was severely understaffed. The site also lists a lobby bar, that was not open at all. The site lists a second pool and a gym, neither of which are on site and we never found them. No gift shop. If you run out of sunscreen or advil or anything, expect to spend $50 round trip in taxi fare and 40 minutes round trip into town. Other observations: Older crowd. Lots of 60+. Quiet vibe The beach was beautiful to look at, but not swimmable because of seaweed. All in all, I do not feel I received the trip I booked and paid for"

"The staff was great, the rooms were clean. I wasn’t aware the pool wasn’t open and there was active construction taking place at 7-8am every morning. We had to move rooms because of it and we could still hear all of it loudly. "

"The rooms very clean, the staff are very friendly,Air conditioning work 👌"

"Leaving five stars, because I really liked this hotel, and would like to see it succeed. My wife and I stayed here for one week from Apr. 28 to May. 5. The hotel itself is a historic stone building. Purportedly the building has been around since the 1600s, when it was used as a company office and sleeping quarters by the Danish West India Company. The building was recently given a 17 million dollar renovation with repairs, replacements, and additions to turn it into a functional hotel. Many original pieces of the building are thankfully preserved, such as the old stone staircases. There is a small piano bar but it was not open during our stay and only open during peak seasons. We enjoyed the beautiful garden-walled saltwater pool, the free guest laundry, the historic feel and the walkabilty to downtown Christiansted. We found the staff friendly and helpful. We wished there was more history immersion. It felt sparse. The main issue we had were that the hotel is built directly across the street from "Levels" nightclub. This nightclub played music so loud that it shook our room and we could hear every single note. The nightclub did not stop and ran until 4am on friday and saturday, and 12am on sunday. Drunken patrons filled the street and were also screaming and yelling. We got almost zero sleep these nights. It was miserable. I had no idea there was a nightclub when I booked. The front desk / hotel manager did their best make it up to me for the issue and I am thankful."

"Everything was perfect "

"Location, Location, Location….beautiful location, beautiful beach, great staff!!!"

"The owner was very friendly and helpful. Gave great recommendations on places to eat also. Hotel is located in a fairly central location with a short/reasonable drive to everything. Would definitely stay with them again!"

"Had the best time. Good place to stay if you want to be in the middle of everything in Christiansted. The Harbor Prime had the absolute best drinks and most accommodating staff. Bartenders are on 100! We had a beautiful view of the Harbor and enjoyed the free water taxi to enjoy the beach at Hotel on the Cay. Will definitely come back again"