Exterior

Reviews of La Quinta Inn & Suites by Wyndham Fredericksburg

2.5 out of 5
La Quinta Inn & Suites by Wyndham Fredericksburg
1465 E Main St, Fredericksburg, TX

Reviews

8.8

Excellent

Rating 10 - Excellent. 589 out of 1000 reviews" "
Rating 8 - Good. 270 out of 1000 reviews" "
Rating 6 - Okay. 79 out of 1000 reviews" "
Rating 4 - Poor. 41 out of 1000 reviews" "
Rating 2 - Terrible. 21 out of 1000 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Suman

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very decent place for affordable rate. Will go again.
Stayed 1 night in May 2024

6/10 Okay

Ruben

Liked: Cleanliness, staff & service, property conditions & facilities
Mattress wasn’t as comfortable as other la Quinta that I have stayed at.
Stayed 2 nights in May 2024

4/10 Poor

Kelly

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Staff seemed disorganized and their system was down, so trouble checking in. Public area not well maintained. Room was musty and hard beds. No nearby restaurants.
Stayed 3 nights in May 2024
Response from Georgia on 25 May 2024
Dear Kelly,We apologize for not meeting your expectations during your stay with us. Unfortunately, computer and internet issues are unpredictable and can arise at any time. We understand the frustration and are sorry for any confusion caused by our employees' response. Our location in relation to nearby restaurants is, unfortunately, beyond our control. I will take the prompt and necessary steps to address the concerns for the public areas and musty rooms and I sincerely appreciate you bringing those issues to my attention. We hope to have the opportunity to host you again and demonstrate the high level of service we typically provide.

10/10 Excellent

John

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We travel with a dog and request a first floor room which they have accommodated us with. Checkin is very easy . I love that the room has no carpet because it makes the room feel cleaner. The bed was very comfortable. Bathroom is a nice size. The refrigerator is a good size but lacks a freezer section. We travel with ice packs for the cooler and would like to be able to refreeze them. There is a good area to walk the dog behind the fence by Walmart or around the property too. The breakfast offers a variety of selections. The hotel is in a great location to access many attractions in the Fredericksburg area. We have stayed twice while visiting Fredericksburg and will stay again the next time we visit.
Stayed 1 night in May 2024
Response from Georgia Borrego on 17 May 2024
Dear John,Thank you for providing feedback on your recent experience here at LaQuinta. We take pride inproviding a clean and comfortable space for all of our guests, so our team appreciates that you noticed! We look forward to seeing you again soon.

10/10 Excellent

greg, lucas

Liked: Property conditions & facilities
Stayed 1 night in May 2024
Response from Georgia Borrego on 8 May 2024
Dear Greg,Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at LaQuinta! We hope you’ll visit us again soon.

6/10 Okay

april

Liked: Cleanliness, staff & service
Stayed 3 nights in May 2024
Response from Georgia Borrego on 8 May 2024
Dear April,Thank you for choosing us for your stay. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you back to Fredericksburg in the near future!

10/10 Excellent

Scarlett

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an excellent stay for a weekend get away. Just a 6 minute drive and you are where all the little shops and restaurants are. Would say there needs to be more places/hooks to hang a towel in the bathroom, at least the hand towel. Other than that, the hotel is clean and comfortable.
Stayed 2 nights in May 2024
Response from Georgia Borrego on 6 May 2024
Dear Scarlett,Thank you for providing feedback on your recent experience at LaQuinta. We take pride inproviding a clean and comfortable space for all of our guests, so our team appreciates that you noticed! We look forward to seeing you again soon.

6/10 Okay

Matt

Travelled with family and small children
Liked: Staff & service
Wasn’t very busy which was nice. Seemed understaffed.
Stayed 2 nights in Apr 2024
Response from Georgia Borrego on 3 May 2024
Dear Matt,Thank you for leaving a review. We’re so glad you were able to visit us at LaQuinta. Our teamis always working to offer the best service to our guests. We hope you’ll have a chance to come back soon.

8/10 Good

JAMES

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place - as good as Hampton. Wish it was closer to town (I.e. walking distance).
Stayed 5 nights in Feb 2024
Response from Georgia Borrego on 1 May 2024
Thank you so much for staying with us! We're so glad to hear you enjoyed your stay! We hope to have you again sometime soon!

10/10 Excellent

James, Belton

Stayed 1 night in Apr 2024
Response from Georgia Borrego on 1 May 2024
Thank you so much for staying with us! We're so glad to hear you enjoyed your stay! We hope to have you again sometime soon!

8/10 Good

jesus

Business traveller
Liked: Cleanliness
Disliked: Staff & service
!
Stayed 1 night in Apr 2024
Response from Georgia Borrego on 28 Apr 2024
Dear Jesus,Thank you so much for staying with us and leaving a review! We strive to provide excellent service and we're so happy to hear we achieved that. We hope you'll consider staying with our property again sometime soon!

10/10 Excellent

Jay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff, very quiet!
Stayed 2 nights in Apr 2024
Response from Georgia Borrego on 26 Apr 2024
Dear Jay,Thank you so much for choosing our property to stay at and we're so glad to hear you had an amazing experience! We hope to have you again sometime soon.

8/10 Good

Vale

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 1 night in Apr 2024
Response from Georgia Borrego on 19 Apr 2024
Dear Vale,Thank you so much for staying with us and we are so pleased to hear that you enjoyed your stay! We hope to have you again sometime soon.

2/10 Terrible

Alejandro

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They did not have the room ready, Gave me a new room and then kicked us out of that room the next morning Staff was very unprofessional and threatened us. Next day they apologize and even offer some compensation Honestly very bad experience
Stayed 2 nights in Apr 2024
Response from Georgia on 16 Apr 2024
Dear Alejandro,We deeply regret the unsatisfactory experience you had at our hotel. It does not reflect the high standards we normally adhere to and it was unfair for you to receive anything less that exceptional service. I sincerely apologize for the disappointment and hope that we can make amends in the future, beyond mere compensation.

10/10 Excellent

Xiaoying

Stayed 1 night in Apr 2024
Response from Georgia Borrego on 6 May 2024
Dear Xiaoying,Thank you for taking a moment to share your experience at LaQuinta. We are so pleased tohear you found the hotel to your liking. We look forward to welcoming you back again soon.

8/10 Good

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
This property was clean and bed very comfortable. The only thing I would comment on are street traffic noise and my room air conditioner., which worked but upon shutting off it continued to hum all night.
Stayed 3 nights in Apr 2024
Response from Georgia Borrego on 14 Apr 2024
Dear Frank,Thank you so much for visiting our property! I do apologize for the road noise, unfortunately being right next to the highway, we have limited resources for quieting the room itself. As for the AC, thank you so much for bringing that to my attention, I will make sure to have maintenance change out the AC completely to ensure there's no extra humming when it's turned off, I do apologize about that as well. I hope we can have you as a guest again soon so that we can give you a fully proper stay. Thank you again for staying with us!

6/10 Okay

James

Travelled with family
Disliked: Property conditions & facilities
Great location. Limited breakfast options. The staff didn’t have name tags, the restrooms in the lobby was dirty. The side entrance door had a broken lock. The room was smaller than expected.
Stayed 1 night in Apr 2024
Response from Georgia Borrego on 14 Apr 2024
Dear James,Thank you so much for bringing these matters to our attention. I will straight away make sure all of our employees have name tags from now on as well as making sure housekeeping is cleaning in the common areas like we are supposed to. Unfortunately for our side door, we have been trying to get someone out here for awhile trying to get it fixed but we've run into some obstacles but I can promise you we are doing our best to fix that as well. I hope soon we can accommodate you again and have all of these issues resolved by then. Again, thank you for bringing these matters to my attention and I hope you have a wonderful day!

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was just right.
Stayed 1 night in Apr 2024

10/10 Excellent

Mike

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location, reasonable price
Stayed 2 nights in Apr 2024
Response from Georgia on 5 Apr 2024
We are so happy to hear that you enjoyed your stay with us, and that our location and affordability were particular highlights. We work really hard to give our guests the finest experience possible, so comments like yours are truly rewarding to hear. We'd love to welcome you back soon!

10/10 Excellent

Cirilo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast could have been better
Stayed 1 night in Mar 2024
Response from Georgia on 5 Apr 2024
We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.

6/10 Okay

John

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Carpet in the room and hallways needed cleaning. Take slippers for the room or your feet will stick to the carpet. Maids (the one I tried to talk to) don’t speak English so if you need a towel or something forget about it.
Stayed 2 nights in Apr 2024
Response from Georgia on 5 Apr 2024
We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.

10/10 Excellent

Candace

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very pleasant.
Stayed 3 nights in Mar 2024

6/10 Okay

Mary

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
A/C was horrible. Construction next door started before 7 am. Won’t stay there again
Stayed 2 nights in Mar 2024
Response from Georgia Borrego on 30 Mar 2024
Dear Valued Guest, thank you for bringing this matter to our attention. We apologize for the inconvenience you experienced due to the AC and Construction issues. This does not reflect our usual standards, and we take your feedback seriously.

10/10 Excellent

Hong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonder breakfast!
Stayed 2 nights in Mar 2024
Response from Georgia Borrego on 25 Mar 2024
Thank you for your stay! We're so glad you enjoyed the Breakfast served here! Please feel free to come stay with us anytime!

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to everything. Friendly fast check-in.
Stayed 1 night in Mar 2024

2/10 Terrible

Alejandro

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible Hotel, very dirty and no room cleaning the first two days.
Stayed 3 nights in Mar 2024

6/10 Okay

Micheal

Stayed 1 night in Mar 2024

8/10 Good

Nery

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Lacie

Travelled with family and small children
Liked: Cleanliness, staff & service
We were able to do slightly earlier check in which was greatly appreciated. I was bummed that the pool was kind of dirty with leaves in it and it was cold. The hot tub (main reason besides price to choose this facility) was not working. The part to repair was supposed to come in while we were there but alas, it was not repaired while we were there. Breakfast was good. Floor was quiet. Would stay there again... but call to confirm the hot tub first. :)
Stayed 2 nights in Mar 2024

4/10 Poor

Billy

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The staff was helpful and friendly. The facilities are much more akin to 79.00 a night versus the 160.00 ish that we paid. The room had a horrible “damp/musty” smell that did not go away the entire 3 night stay we had. The AC also seemed to have trouble cooling the room. The lighting for the room was totally inadequate. We could also hear dogs barking and there were a couple of “tense” moments in the hallway between strangers dogs. We could also hear children jumping around and running up and down the halls… Overall a very poor experience for nearly 600.00 We will not stay here again and would not recommend anyone else stay here either. Oh yeah, the pool was also closed and they didn’t say any about it during the booking, just a sign on the front desk. DO.BETTER. LaQuinta. Absolutely disappointed.
Stayed 3 nights in Mar 2024

10/10 Excellent

Jhulma

Liked: Cleanliness, staff & service, property conditions & facilities
Clean!
Stayed 2 nights in Mar 2024

8/10 Good

Ronald P

Liked: Cleanliness, staff & service, property conditions & facilities
Location was not convenient being on the edge of town, but was quiet, felt safe, and HC parking spaces were provided and located close to entrances.
Stayed 1 night in Mar 2024

10/10 Excellent

Joaquin

Stayed 1 night in Mar 2024

10/10 Excellent

Leah

Liked: Property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Barbara

Stayed 1 night in Feb 2024

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities
Close to all attractions
Stayed 1 night in Jan 2024

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

Garrett

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Feb 2024

10/10 Excellent

Jacquelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Lawrence

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

Gilbert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

6/10 Okay

Jova

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Everything was out of service
Stayed 1 night in Feb 2024

4/10 Poor

Daniel

Travelled with family, Travelled with pets, Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Tv remote didn’t work, beds were very old and broken, walls were thin and we heard drunk ladies all night, it smelled like cigarettes, front desk impossible to reach, poor “pet friendly” policies
Stayed 1 night in Feb 2024

10/10 Excellent

Clifton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
From the time we checked in until we checked out everything was very clean and friendly staff. I recommend this to anyone traveling to Fredericksburg, Tx.
Stayed 1 night in Feb 2024

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and large rooms.
Stayed 1 night in Feb 2024

4/10 Poor

Marie Angela

Travelled with partner
Disliked: Amenities
Spent four nights at this facility. When we arrived the hot tub was not working or the waffle maker for breakfast. At the end of the stay it still remained the same. Also told the front desk of the 1st morning there that the sink stopper was missing - still missing four days later.
Stayed 4 nights in Jan 2024

10/10 Excellent

Carol

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Marilyn

Travelled with partner
Rooms were spacious, clean and comfy. Enjoyed our stay
Stayed 1 night in Jan 2024

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Don

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024