In-room safe, desk, laptop workspace, iron/ironing board

Reviews of TownePlace Suites by Marriott Dallas Arlington North

3 out of 5

Reviews

8.6

Excellent

Rating 10 - Excellent. 496 out of 945 reviews" "
Rating 8 - Good. 280 out of 945 reviews" "
Rating 6 - Okay. 85 out of 945 reviews" "
Rating 4 - Poor. 46 out of 945 reviews" "
Rating 2 - Terrible. 38 out of 945 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

John

Liked: Property conditions & facilities
I liked location to different things to do
Stayed 2 nights in May 2024
Response from Tara-Supervisor on 20 May 2024
Thank you John for your positive review of your recent stay. We look forward to seeing you again.

8/10 Good

Penny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to six flags, water park and stadium. Clean and comfy beds. Would stay again!
Stayed 1 night in May 2024
Response from Tara-Supervisor on 20 May 2024
We truly do appreciate you Penny as a valued customer. Thank you for choosing us and for taking the time to leave positive feedback. You're always welcome here.

10/10 Excellent

Michael, San Antonio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is very convenient to the AT&T Stadium. The kitchen in the room was very handy and well equipped.
Stayed 2 nights in May 2024
Response from Tara-Supervisor on 20 May 2024
Thank you Michael for your positive review of your recent stay. We look forward to seeing you again.

8/10 Good

Heather

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and clean. Near Texas Live and the AT&T stadium where we saw a great concert.
Stayed 2 nights in May 2024
Response from Tara-Supervisor on 13 May 2024
Thank you for taking the time to post a review! We are so happy to hear that you enjoyed your stay with us

10/10 Excellent

Holly

Travelled with family
Liked: Cleanliness, staff & service, amenities
We stayed here for a concert at AT&T. We did Uber because it's about a mile away. The hotel is a little older but the room was clean and comfortable. The outdoor and pool area are nice.
Stayed 1 night in May 2024
Response from Tara-Supervisor on 13 May 2024
Thank you for your positive review of your recent stay. We look forward to seeing you again.

10/10 Excellent

Rakeyla

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was friendly and made our stay feel like home.
Stayed 1 night in May 2024
Response from Tara-Supervisor on 13 May 2024
Thank you Rakeyla, for taking the time to post a review! We are so happy to hear that you enjoyed your stay with us

8/10 Good

Gary, Tulsa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They had a great breakfast each day.
Stayed 2 nights in May 2024
Response from Tara-Supervisor on 7 May 2024
We sincerely appreciate your feedback about your visit, Gary!

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was there recently for a three game baseball series. For me, the half hour walk was very convenient. Would be about the same for a NFL game at the other stadium. Clean hotel with full kitchen. Would definitely stay there again.
Stayed 3 nights in Apr 2024
Response from Tara-Supervisor on 7 May 2024
Thank you for taking the time to post a review, Alan! We are so happy to hear that you enjoyed your stay with us

10/10 Excellent

Jeremiah

Liked: Cleanliness, staff & service, property conditions & facilities
Great rooms
Stayed 2 nights in Apr 2024
Response from Tara-Supervisor on 7 May 2024
We appreciate your feedback about your visit.

10/10 Excellent

Drury, Spring

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 2 nights in Apr 2024
Response from Tara-Supervisor on 7 May 2024
We love hearing from you! Thank you for leaving feedback for us.

10/10 Excellent

Marjorie Katherine

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was fantastic, especially Michael. There was an issue with WiFi due to weather damage, but certainly not the hotel’s fault. They were so kind at the front desk at all times and actively kept us informed on the repair status. The breakfast is excellent. We would definitely stay at this location again.
Stayed 2 nights in Apr 2024
Response from Tara High-Supervisor on 28 Apr 2024
Thank you for your feedback and your comments about one of our front desk associates. We are glad to hear that they were able to contribute to you enjoying your recent stay with us. We look forward to seeing you again.

10/10 Excellent

Marsey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Tara-Supervisor on 28 Apr 2024
Thank you for your positive review of your recent stay. We look forward to seeing you again.

8/10 Good

Michelle, Horsham

Liked: Cleanliness, amenities
Ghhh
Stayed 3 nights in Apr 2024
Response from Tara-Supervisor on 28 Apr 2024
Thank you for your positive review of your recent stay. We look forward to seeing you again.

6/10 Okay

Charolette

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
There was a dog owner next to me and heard the dog barking in the evening. I didnt like having to leave the main building whete the lobby was and walh around front to side to get to building b where i stayed overnight. It was scary leaving at 5 am next morning in the dark. It wasnt very well lit. I didnt like this property as much as the other marriott property i normally stay at.
Stayed 1 night in Apr 2024
Response from Tara High-Supervisor on 13 Apr 2024
Thank you for taking the time to write a review about our hotel. We are going to work hard on getting the issues you mentioned rectified. We hope the next time you are in the area, you can give us another chance to make things right.

10/10 Excellent

Adon

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved that the rooms had kitchens and everything was so clean
Stayed 1 night in Apr 2024
Response from Mike on 14 Apr 2024
Thank you for your feedback, We are glad to see you enjoyed your recent stay with us.

8/10 Good

Michelle

Stayed 1 night in Apr 2024
Response from Tara-Supervisor on 28 Apr 2024
Thank you for your positive review of your recent stay. We look forward to seeing you again.

10/10 Excellent

Tonya

Stayed 1 night in Apr 2024
Response from Tara-Supervisor on 28 Apr 2024
Thank you for your positive review of your recent stay. We look forward to seeing you again.

10/10 Excellent

Lenore, Houston

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tastey crustless quiche. Nice rooms
Stayed 1 night in Apr 2024
Response from Mike on 14 Apr 2024
Thank you for your feedback, We are glad to see you enjoyed your recent stay with us.

10/10 Excellent

Valerie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and very helpful.
Stayed 1 night in Apr 2024
Response from Tara High-Supervisor on 13 Apr 2024
Thank you for your wonderful comments about our associates. We are glad to hear that they were able to contribute to you enjoying your recent stay with us. We look forward to seeing you again.

10/10 Excellent

mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay! The free breakfast is not your average, run of the mill breakfast. It was different each day and quite delicious. The staff, super friendly and very helpful and accommodating. I flew in early and was able to check in, which was unexpected but much appreciated. Great location to all kinds of activities, shopping and restaurants. I will definitely be back!
Stayed 1 night in Mar 2024
Response from Tara High-Supervisor on 2 Apr 2024
Thank you for your wonderful comments about our associates. We are glad to hear that they were able to contribute to you enjoying your recent stay with us. We look forward to seeing you again.

10/10 Excellent

Cynthia

Stayed 1 night in Mar 2024
Response from Tara High-Supervisor on 19 Apr 2024
Thank you for your positive review of your recent stay. We look forward to seeing you again.

10/10 Excellent

Muzicka

Stayed 5 nights in Mar 2024
Response from Tara High-Supervisor on 25 Mar 2024
Thank you for your positive review of your recent stay. We look forward to seeing you again.

10/10 Excellent

Latoya

Stayed 2 nights in Mar 2024
Response from Tara High-Supervisor on 19 Mar 2024
Thank you for your feedback and your comments. We are glad to hear that you enjoyed your recent stay with us. We look forward to seeing you again

10/10 Excellent

Demetra

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
The host at check in (Michael ?) was nothing short of amazing!
Stayed 1 night in Mar 2024
Response from Tara High-Supervisor on 19 Mar 2024
Thank you for your feedback and your comments about one of our front desk associates. We are glad to hear that they were able to contribute to you enjoying your recent stay with us. We look forward to seeing you again.

10/10 Excellent

Danny, Sherwood

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Tara High-Supervisor on 19 Mar 2024
Thank you, We are glad to you liked our rooms and amenities. We look forward to seeing you again.

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were super friendly! Facilities were clean and the rooms were spacious! Great Spring Break stay!!
Stayed 3 nights in Mar 2024
Response from Tara High-Supervisor on 16 Mar 2024
Thank you for your feedback and your comments. We are glad to hear that you enjoyed your recent stay with us. We look forward to seeing you again.

6/10 Okay

Seth

Liked: Cleanliness
Stayed 1 night in Mar 2024
Response from Tara High-Supervisor on 16 Mar 2024
Thank you for your feedback and your comments. We are glad to hear that you enjoyed your recent stay with us. We look forward to seeing you again.

10/10 Excellent

David

Liked: Staff & service, property conditions & facilities
No problems at all
Stayed 1 night in Mar 2024
Response from Tara High-Supervisor on 16 Mar 2024
Thank you for your feedback and your comments. We are glad to hear that you enjoyed your recent stay with us. We look forward to seeing you again.

6/10 Okay

Jessica

Travelled with family
I could tell the staff tried to make our room smell better with tons of air freshener but our room smelled terrible. Like air freshener trying to cover up a heavy seafood smell…had us gaging a bit.
Stayed 1 night in Mar 2024
Response from Tara High-Supervisor on 16 Mar 2024
Thank you for your positive review of your recent stay. We are going to work hard on getting the issues you mentioned rectified. We look forward to seeing you again when your travel brings you back to Arlington, Tx.

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Tara High-Supervisor on 16 Mar 2024
Thank you for your feedback and your comments. We are glad to hear that you enjoyed your recent stay with us. We look forward to seeing you again.

10/10 Excellent

Graciela

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will be coming back. Loved the suite we had and on a good price! ♥️
Response from Tara High-Supervisor on 4 Mar 2024
Thank you for your feedback and your comments. We are glad to hear that you enjoyed your recent stay with us. We look forward to seeing you again.

10/10 Excellent

Kayla

Liked: Cleanliness, staff & service, amenities
The gentleman who checked me in was friendly and knowledgeable. The room was a great size and had everything I needed for a comfortable stay. The sink in the kitchenette was stopped up however. The hotel is dated but for the overall price it was definitely acceptable.
Stayed 1 night in Feb 2024
Response from Tara High-Supervisor on 23 Feb 2024
Thank you for your positive review of your recent stay. We look forward to seeing you again.

4/10 Poor

William

Travelled with family
Liked: Room comfort
Nice hotel. Could be better. Especially for the $$
The hotel Is decent. I expected better after having to pay $400 for two nights. Parking is a mess. But could be better if they get the containers out of the back parking lot. I was disappointed when I walked in and it smelled like weed. I had to explain to my kids why it smelled the way it does. The room was nice and comfortable. If your in the second building you do have to go outside to get to the front desk/ breakfast area.
Stayed 2 nights in Feb 2024
Response from Tara High-Supervisor on 14 Feb 2024
Mr. William, Thank you very much for making time to give us feedback. We’re really sorry for the inconvenience you had. We have addressed this straight away to our staff and escalated it to the management for immediate action; to ensure that this incident is not repeated again.

10/10 Excellent

Roman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Tara High-Supervisor on 14 Feb 2024
Thank you for your positive review of your recent stay. We look forward to seeing you again.

10/10 Excellent

Anna

Travelled with group
Stayed 1 night in Feb 2024
Response from Tara High-Supervisor on 3 Feb 2024
Thank you, We are glad to you liked our rooms and amenities. We look forward to seeing you again

10/10 Excellent

Robyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Tara High-Supervisor on 30 Jan 2024
Thank you for your positive review of your recent stay. We look forward to seeing you again when your travel brings you back to Arlington, Tx.

10/10 Excellent

Meagan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay. Just don’t plan on using pullout couch
The hotel is nice and well kept. Looks almost new. The only complaint I would have is about the “pull out couch/bed” Definitely not a bed. It had no mattress, just the frame of the couch and was hard as a rock.
Stayed 1 night in Jan 2024
Response from Tara High-Supervisor on 28 Jan 2024
Thank you for your positive review of your recent stay. We are going to work hard on getting the issues you mentioned rectified. We look forward to seeing you again when your travel brings you back to Arlington, Tx.

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay. Nive clean rooms.
Stayed 2 nights in Jan 2024
Response from Tara High-Supervisor on 16 Jan 2024
Hello , Thank you for your feedback and your comments. We are glad to hear that you liked our rooms and amenities. We look forward to seeing you again when your travel brings you back to Arlington, Tx.

10/10 Excellent

Nicole

Stayed 3 nights in Dec 2023
Response from Tara High-Supervisor on 12 Jan 2024
Thank you for your positive review of your recent stay. We look forward to seeing you again when your travel brings you back to Arlington, Tx.

6/10 Okay

Kristine

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I had to wait in the lobby for over a hour just to check in. This caused a huge conflict with my scheduling for the evening. I missed out on dinner with friends because of this. Otherwise the staff was friendly
Stayed 1 night in Dec 2023
Response from Tara High-Supervisor on 2 Jan 2024
Hi Kristine, Thank you very much for making time to give us feedback. We’re really sorry for the inconvenience you experienced. We have addressed this straight away to our staff and escalated it to the management for immediate action; to ensure that this incident is not repeated again. Hoping to see you soon!

8/10 Good

JOHNSON, alhambra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Tara High-Supervisor on 23 Dec 2023
Thank you for taking the time to write a review about our hotel.We hope the next time you are in the area, you can give us another chance to make things right.

10/10 Excellent

Todd

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice cozy place. Good breakfast friendly staff
Stayed 1 night in Dec 2023
Response from Tara High-Supervisor on 19 Dec 2023
Thank you for your feedback and your comments. We are glad to hear that you enjoyed your recent stay with us. We look forward to seeing you again when your travel brings you back to Arlington, TX.

10/10 Excellent

Muzicka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really love everything about this location and I will choose to stay here any and every time I need to stay in the area!
Stayed 4 nights in Dec 2023
Response from Tara High-Supervisor on 9 Dec 2023
Thank you for your feedback and your comments. We are glad to hear that you enjoyed your recent stay with us. We look forward to seeing you again when your travel brings you back to Arlington, TX.

10/10 Excellent

Reta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean property, staff very friendly and helpful. Would stay here again.
Stayed 1 night in Nov 2023
Response from Tara High-Supervisor on 9 Dec 2023
Thank you for your positive review of your recent stay. We look forward to seeing you again when your travel brings you back to Arlington, Tx.

6/10 Okay

Aundie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is in a great location, with easy access to the stadiums and Six Flags. We love the restaurants in the area as well, so this is usually our go-to choice for overnight stays. This time was disappointing, however. It seems the mattresses must have been changed recently - ours was hard. Extremely hard. We did not get a good nights sleep at all. The free breakfast was not good, either. Very few options, and the breakfast sandwiches were worse quality than microwaved sandwiches from the gas station down the road. We were disappointed. The staff was friendly, and the hotel is very clean. Just didn't sleep well, and breakfast was not good. We ate elsewhere.
Stayed 1 night in Nov 2023
Response from Tara High-Supervisor on 2 Dec 2023
Thank you for taking the time to write a review about our hotel. We do apologize that you did not enjoy your stay, and wish you would have reached out to us. We hope the next time you are in the area, you can give us another chance to make things right.

10/10 Excellent

Emilie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable bed. Clean facility. So gracious to let us check in early.
Stayed 1 night in Nov 2023
Response from Tara High-Supervisor on 2 Dec 2023
Thank you for your feedback and your comments. We are glad to hear that you enjoyed your recent stay with us. We look forward to seeing you again when your travel brings you back to Arlington, TX.

10/10 Excellent

Sheilah

Stayed 2 nights in Nov 2023
Response from Tara High-Supervisor on 25 Nov 2023
Thank you for your positive review of your recent stay. We look forward to seeing you again when your travel brings you back to Arlington, Tx.

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Tara High-Supervisor on 25 Nov 2023
Thank you for your positive review of your recent stay. We look forward to seeing you again when your travel brings you back to Arlington, Tx.

10/10 Excellent

Bobby

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Tara High-Supervisor on 20 Nov 2023
Thank you for your feedback and your comments. We are glad to hear that you enjoyed your recent stay with us. We look forward to seeing you again when your travel brings you back to Arlington, TX.

10/10 Excellent

nazimuddin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Tara High-Supervisor on 19 Nov 2023
Thank you for your feedback and your comments. We are glad to hear that you enjoyed your recent stay with us. We look forward to seeing you again when your travel brings you back to Arlington, TX