Exterior

Reviews of Sleep Inn & Suites Fort Dodge

2.5 out of 5
Sleep Inn & Suites Fort Dodge
110 Leah Lane, Fort Dodge, IA

Reviews

8.8

Excellent

Rating 10 - Excellent. 161 out of 274 reviews" "
Rating 8 - Good. 79 out of 274 reviews" "
Rating 6 - Okay. 17 out of 274 reviews" "
Rating 4 - Poor. 11 out of 274 reviews" "
Rating 2 - Terrible. 6 out of 274 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kenneth, Grants Pass

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and rooms where clean
Stayed 1 night in May 2024
Response from rc on 17 May 2024
Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in Sleep Inn & Suites and the services we provide for our valued guests. We are so glad you enjoyed your stay.We look forward to providing you with wonderful accommodations and experiences each time you are in town.Kind regards,Aniket ChaudhariGeneral ManagerSleep Inn & Suites

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay.
Stayed 1 night in May 2024
Response from rc on 17 May 2024
Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in Sleep Inn & Suites and the services we provide for our valued guests. We are so glad you enjoyed your stay.We look forward to providing you with wonderful accommodations and experiences each time you are in town.Kind regards,Aniket ChaudhariGeneral ManagerSleep Inn & Suites

8/10 Good

Dennis

Travelled with family
Liked: Staff & service, property conditions & facilities
Beds were good. Was able to control the ac fan. Showere was clean with nice water flow & pressure.
Stayed 3 nights in May 2024
Response from rc on 17 May 2024
Thank you for taking the time to fill out the online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in Sleep Inn & Suites and the services we provide for our valued guests. We are so glad you enjoyed your stay.We look forward to providing you with wonderful accommodations and experiences each time you are in town.Kind regards,Aniket ChaudhariGeneral ManagerSleep Inn & Suites

10/10 Excellent

Craig

Business traveller
Liked: Staff & service, property conditions & facilities
Clean and great breakfast Nice room
Stayed 1 night in May 2024
Response from rc on 17 May 2024
Thank you for taking the time to fill out the online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in Sleep Inn & Suites and the services we provide for our valued guests. We are so glad you enjoyed your stay.We look forward to providing you with wonderful accommodations and experiences each time you are in town.Kind regards,Aniket ChaudhariGeneral ManagerSleep Inn & Suites

2/10 Terrible

Chantelle

Liked: Cleanliness
Disliked: Staff & service
Stayed 3 nights in Apr 2024
Response from rc on 17 May 2024
Thank you for taking the time to complete the online survey regarding your recent stay at Sleep Inn & Suites. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your recent stay. We hope for an opportunity to properly host you in the future. Sincerely,Aniket ChaudhariGeneral Manager

8/10 Good

Aaron

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2024
Response from rc on 17 May 2024
Thank you for taking the time to fill out the online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in Sleep Inn & Suites.We are so glad you enjoyed your stay.We look forward to providing you with wonderful accommodations and experiences each time you are in town.Kind regards,Aniket ChaudhariGeneral Manager

8/10 Good

Joshua

Travelled with partner
Liked: Staff & service
Pet fees are crazy expensive
Stayed 3 nights in Apr 2024
Response from rc on 17 May 2024
Thank you for taking the time to complete the online survey regarding your recent stay at Sleep Inn & Suites. Your feedback about regarding pet fees is important to us. Please know this is for the safety of our guests who may have allergies, we pride ourselves on our cleanliness of our hotel.Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon. Sincerely, Aniket ChaudhariSleep Inn & Suites

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Adam

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Crissy Nielsen General Manager on 25 Jan 2024
Thank you for the 10/10 review you gave us. We strive to make every guests stay as much as we can like a home away from home. We hope to see you again the next time you are in our area

8/10 Good

Timothy

Stayed 2 nights in Dec 2023

10/10 Excellent

Ann

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We will be back!!
Very clean and quiet. Pleasant stay
Stayed 1 night in Dec 2023
Response from Crissy Nielsen General Manager on 4 Jan 2024
Ann thank you for your kind remarks and we look forward to having you stay with us again!

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was great and staff were very friendly
Stayed 2 nights in Nov 2023
Response from Crissy Nielsen General Manager on 4 Jan 2024
Christopher thank you for the 10/10 score you gave us . We look forward to having you stay with us again the next time that you are in the Fort Dodge area.

10/10 Excellent

Corey

Stayed 3 nights in Nov 2023
Response from Crissy Nielsen General Manager on 25 Jan 2024
Thank you for the 5/5 score you gave us. This goes to show that my team is doing their best to meet all of our guests needs and make them feel comfortable during their stay with us.

10/10 Excellent

Danny

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Nov 2023
Response from Crissy Nielsen General Manager on 4 Jan 2024
Thank you for the 5/5 score you gave us. I will be sharing this with the rest of my team to serve as encouragement to keep up the good work.

10/10 Excellent

Taylor

Liked: Cleanliness
I liked the convenience. It was late and i was tired. They had no problem getting me in and i didnt have to wait. The place was very clean as well.
Stayed 1 night in Nov 2023
Response from General Manager, Kayla Rorabacher on 20 Nov 2023
Taylor, I was so glad to read your check in process was quick and efficient! We hope to serve you in the future!

10/10 Excellent

William

Travelled with pets, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Truly felt the staff was very concerned with making sure we felt at home. They wanted us to have a pleasant time. Very sincere and caring.
Stayed 2 nights in Nov 2023
Response from General Manager, Kayla Rorabacher on 13 Nov 2023
William, We strive to go above and beyond to provide our guest with a stay that makes them feel as close to home as possible. I am happy to know you experienced that on your recent stay! We look forward to serving you in the future!

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from General Manager, Kayla Rorabacher on 9 Nov 2023
Michael, Thank you so much for the awesome review. We strive to provide our guest with exceptional service and I am so happy we succeeded.

8/10 Good

James

Stayed 1 night in Nov 2023
Response from Crissy Nielsen General Manager on 4 Jan 2024
James thank you for the 4 out of 5 score you gave us. We look forward to having you stay with us again the next time that you are in the Fort Dodge area.

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Felt cramped. The breakfast was good
Stayed 1 night in Oct 2023
Response from General Manager, Kayla Rorabacher on 30 Oct 2023
We appreciate you taking them time to leave a review. I am sorry you felt cramped. Was is the size of your room that your referencing? I am happy we were able to provide you with a great breakfast to start your day. Please come back to visit us and maybe we can upgrade you to a suite for extra space!

8/10 Good

Staci

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stopped late on a long trip. I was not planning to stay in a hotel. I was pulling my camper and I had an unfortunate issue and needed a hotel for the night.
Stayed 1 night in Oct 2023
Response from General Manager, Kayla Rorabacher on 30 Oct 2023
Staci, I am glad we could provide you with lodging during your unfortunate issue. I hope everything got straightened out. We look forward to serving you in the future.

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay
Stayed 1 night in Oct 2023
Response from General Manager, Kayla Rorabacher on 9 Nov 2023
Debra, Thank you for taking the time to leave us a review on your recent stay! we appreciate your business and look forward to serving you in the future.

8/10 Good

Katharine

Stayed 1 night in Oct 2023
Response from General Manager, Kayla Rorabacher on 13 Nov 2023
Katherine, Thank you for taking the time to rate your stay!

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a nice hotel. Close to few places for food. A little odd that you can’t get to it directly from the highway. Had to go via a road beside Kwik Trip that I didn’t even know went back to the hotel.
Stayed 1 night in Oct 2023
Response from General Manager, Kayla Rorabacher on 30 Oct 2023
Thanks for the 10 out of 10 review. I am sorry it seems like a maze to get back to our hotel. Somethings we cant change so I hope our service and lodging made up for that!

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from General Manager, Kayla Rorabacher on 30 Oct 2023
Janet, Thank you for the perfect review. It is always encouraging to know our hard work is paying off and that our guest are receiving exceptional service!

10/10 Excellent

Sarah

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazong. Not sure of the gals name woth the super short blonde hair. But she was amazing. My 5 yr old got sick diring our stay and she made sure we were moved to a clean room and had all the extras we needed and made sure to help me out with locations of where to get things and delivery services. Staff was kind and responsive. Had to go downstairs and couldnt manage to get anyone on the phone. But not a huge deal. Breakfast was good when we did eat, those mini omlettes are fire.
Stayed 2 nights in Oct 2023
Response from General Manager, Kayla Rorabacher on 30 Oct 2023
Sarah, We do make it our highest priority to make our guest feel welcomed and as close to home as we can. I am so happy to read Manda was able to assist you when your baby got sick. I know that is hard enough when your at your own home let alone a hotel. thanks for the shout out on breakfast we work hard to provide not only variety but also quality. Thank you for allowing us to serve you and we hope to see you in the future!

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was fantastic!! I also enjoyed the breakfast. Very quiet and clean.
Stayed 1 night in Oct 2023
Response from General Manager, Kayla Rorabacher on 30 Oct 2023
Eric, We appreciate you taking the time to leave a review. I am so glad your experience with our staff was exceptional. That's one of the many things we take great pride in. If our guest cant be home we like them to feel like they are at their "home away from home"

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2023
Response from General Manager, Kayla Rorabacher on 30 Oct 2023
Alexandra, Thanks for the 10 out of 10 review! We hope to serve you next time your in Fort Dodge.

10/10 Excellent

Mike

Stayed 1 night in Oct 2023
Response from General Manager, Kayla Rorabacher on 30 Oct 2023
Mike, Thanks for taking the time to leave us a review. I am glad you enjoyed your stay!

8/10 Good

Marc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is comfortable and clean. Property is recently built. Very nice bathroom. TV set up is stupid... Shows a full blown multi-channel quide which the guest assumes are available for viewing, but half of the channels are not!! Major pain in the ass.
Stayed 1 night in Sep 2023
Response from General Manager, Kayla Rorabacher on 30 Oct 2023
Marc, I am so glad you were pleased with your room and lodging. I also appreciate your feedback on the cable. We take all reviews and feedback, good and bad into consideration. We look forward to serving you again.

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Decor, the friendly staff.
Stayed 1 night in Sep 2023
Response from Crissy Assistant General Manager on 29 Sept 2023
Thank you for the 5/5 score you gave us. It's always nice to know that we managed to meet your expectations

8/10 Good

Jerry

Liked: Staff & service, room comfort
Door latch
The main issue was that the door latch did not catch in the door frame therefore the main latch and the security latch did not engage the door frame at all. The only security we had was the little bar that you swing over the door.
Stayed 1 night in Sep 2023
Response from Kayla Rorabacher, General Manager on 19 Sept 2023
Jerry, I am so sorry for the lack of security of your room on your recent stay with us. I will look into this and have our maintenance repair this immediately. I do hope you give us a chance in the future to provide you with exceptional service!

10/10 Excellent

Robin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Room was wonderful. Shower while a little wear and tear was a excellent walk in with great pressure and hot water. To dine out, must drive. Staff wonderful. Breakfast good. Would stay again.
Stayed 1 night in Sep 2023
Response from Kayla Rorabacher, General Manager on 19 Sept 2023
Robin, We are working hard to get all of our bathrooms refreshed and looking new. I am so glad your experience over all was a good one. Please come back and see us on your next visit to Fort Dodge!

10/10 Excellent

Mary

Stayed 1 night in Sep 2023
Response from General Manager, Kayla Rorabacher on 30 Oct 2023
Mary, Thank you for the perfect review. See you next time you visit Fort Dodge.

8/10 Good

Gregory

Stayed 1 night in Aug 2023
Response from Kayla Rorabacher, General Manager on 19 Sept 2023
Gregory, Thank you for taking the time to leave our hotel a review. Was there anything in particular you enjoyed or would like to see done differently? We so appreciate your business and hope to serve you in the future.

6/10 Okay

Todd

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Power outage - Stay was cut short not their fault
The hotel seemed nice, clean, and the staff was very nice. Through no fault of their own, the power on the whole block went out due to heat and we moved hotels. They were very nice and gave us a free night stay to use in the future.
Stayed 1 night in Aug 2023
Response from Assistant General Manager, Crissy Nielsen on 28 Aug 2023
Thank you Todd for the review you gave. Sorry about the power outage that cut your stay short but we look forward to you staying with us in the near future.

10/10 Excellent

Lisa

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The evening manager was so helpful and nice. Helped fix an error that was booked through expedia. Hotel was in convenient location as well.
Stayed 1 night in Aug 2023
Response from Crissy Assistant General Manager on 14 Sept 2023
Thank you for the 5/5 score. i am glad we were able to assist you and fix that error you had. We look forward to you staying with us again in the future.

4/10 Poor

steven

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Roy Watson on 17 Aug 2023
I am truly sorry that we failed to meet your expecations. This is not typically of the service and product that we provide I hope you will give us another opportunity to serve you.Roy WatsonVP of Operations

10/10 Excellent

Ashlee

Liked: Cleanliness, staff & service, property conditions & facilities
i love the rooms in this hotel and the Big televisions
Stayed 1 night in Aug 2023
Response from General Manager, Kayla Rorabacher on 13 Aug 2023
Ashlee, Thank you so much for leaving a 5 out of 5 review! Its always a pleasure serving guest like yourself! Enjoy your stay and we look forward to serving you in the future.

10/10 Excellent

Janet, Redgranite

Travelled with partner
.
Stayed 1 night in Jul 2023
Response from Assistant General Manager, Crissy Nielsen on 21 Jul 2023
Thank you Janet for taking the time to review your stay. Glad to see you enjoyed your stay with us. We look forward to having you stay with us again the next time you are in the Fort Dodge area.

8/10 Good

Jean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good value
Stayed 2 nights in Jul 2023
Response from Assistant General Manager, Crissy Nielsen on 21 Jul 2023
Jean it's great to know that we provided you exceptional service and that you thought you got a great value for your money. Can't wait to have you back the next time you are in the Fort Dodge area.

10/10 Excellent

SUSAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Groto/Ft Dodge bound
The room was very nice. Newer hotel. Easy check-in. Got a recommendation from staff for dinner which was great. Breakfast was pretty good. You have to appreciate a waffle maker lol. The only complaint I would have which is small were the pillows on the bed. They were the size of throw pillows and not that comfortable. Otherwise great stay!
Stayed 1 night in Jul 2023
Response from Assistant General Manager, Crissy Nielsen on 21 Jul 2023
Susan you are so right when you said you have to appreciate a waffle maker! But I apologize for our pillows not meeting your expectations, however we were able to make your stay enjoyable. Look forward to having you stay with us again any time you are in the Fort Dodge area.

6/10 Okay

Chris

Disliked: Cleanliness
The biggest issue was fruit flys and flys in the room. Also found some little critter bugs in our bed.
Stayed 2 nights in Jul 2023
Response from Assistant General Manager, Crissy Nielsen on 21 Jul 2023
My deepest apologies that you had the experience you had with us Chris. I will share this with my team so that we can resolve any issues you had when you stayed with us. We look forward to having you stay with us again and have a different more enjoyable stay the next time you are in the Fort Dodge area.

6/10 Okay

Susan

Stayed 2 nights in Jul 2023
Response from General Manager, Kayla Rorabacher on 13 Aug 2023
Susan I was upset to see you gave a 6 out of 10 rating on your stay with us. Was there anything in particular that caused you to make this decision. I would love to know if there is anything we may be able to address so in the future we can better serve you.

2/10 Terrible

ann e

Stayed 1 night in Apr 2023
Response from Roy Watson on 17 Aug 2023
Thank-you for your review, we apolgize for not exceeding your expecations and making your stay what it should have been. We have shared your review with our team and are working to make sure we get a 5 next time.Roy WatsonVP of Operations

8/10 Good

Ashley

Stayed 3 nights in Jun 2023
Response from General Manager, Kayla Rorabacher on 13 Aug 2023
Ashley, Thank you for taking the time to review your stay with us. We hope to serve you again in the future!

8/10 Good

Ethan

Stayed 2 nights in Jun 2023
Response from Roy Watson on 17 Aug 2023
Ethan, Thanks for you review please let me know what we can do to get a 10 on your next stay with us.Roy WatsonVP of Operations

10/10 Excellent

Ann

Stayed 1 night in Jun 2023
Response from General Manager, Kayla Rorabacher on 13 Aug 2023
Ann, I want to thank you for allowing us to serve you on your recent visit to Fort Dodge. I am so happy to know your experience was a 10 out 10 and look forward to providing your lodging needs in the future.

10/10 Excellent

Lisa

Stayed 1 night in Jun 2023
Response from General Manager, Kayla Rorabacher on 13 Aug 2023
Lisa, Thank you for the awesome review! It is always encouraging to know our guest leave our hotel feeling valued and refreshed!

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent pet friendly stay!
Wonderful hotel! Clean room, comfortable beds, friendly front desk staff, great morning breakfast. Perfect pet-friendly stay!
Stayed 1 night in Jun 2023
Response from Assistant General Manager, Crissy Nielsen on 21 Jul 2023
Thank you Deborah for taking the time to recognize my team for taking care of the hotel as well as your needs. We aim to try to meet every ones expectations and make every stay most enjoyable. We look forward to having you stay with us again anytime you are in the Fort Dodge area.

2/10 Terrible

Karen

Stayed 1 night in Jun 2023
Response from Assistant General Manager, Crissy Nielsen on 21 Jul 2023
Karen I apologize that we were unable to meet your expectations and that you were unhappy with your stay. We look forward to having you stay with us again and allowing us the chance to meet your expectations and make your stay most enjoyable.