All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in Sleep Inn & Suites and the services we provide for our valued guests. We are so glad you enjoyed your stay.We look forward to providing you with wonderful accommodations and experiences each time you are in town.Kind regards,Aniket ChaudhariGeneral ManagerSleep Inn & Suites
Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in Sleep Inn & Suites and the services we provide for our valued guests. We are so glad you enjoyed your stay.We look forward to providing you with wonderful accommodations and experiences each time you are in town.Kind regards,Aniket ChaudhariGeneral ManagerSleep Inn & Suites
Beds were good. Was able to control the ac fan. Showere was clean with nice water flow & pressure.
Dennis
Stayed 3 nights in May 2024
Response from rc on 17 May 2024
Thank you for taking the time to fill out the online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in Sleep Inn & Suites and the services we provide for our valued guests. We are so glad you enjoyed your stay.We look forward to providing you with wonderful accommodations and experiences each time you are in town.Kind regards,Aniket ChaudhariGeneral ManagerSleep Inn & Suites
Thank you for taking the time to fill out the online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in Sleep Inn & Suites and the services we provide for our valued guests. We are so glad you enjoyed your stay.We look forward to providing you with wonderful accommodations and experiences each time you are in town.Kind regards,Aniket ChaudhariGeneral ManagerSleep Inn & Suites
2/10 Terrible
Chantelle
4 May 2024
Liked: Cleanliness
Disliked: Staff & service
Chantelle
Stayed 3 nights in Apr 2024
Response from rc on 17 May 2024
Thank you for taking the time to complete the online survey regarding your recent stay at Sleep Inn & Suites. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your recent stay. We hope for an opportunity to properly host you in the future. Sincerely,Aniket ChaudhariGeneral Manager
8/10 Good
Aaron
22 Apr 2024
Liked: Cleanliness, staff & service
Aaron
Stayed 2 nights in Apr 2024
Response from rc on 17 May 2024
Thank you for taking the time to fill out the online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in Sleep Inn & Suites.We are so glad you enjoyed your stay.We look forward to providing you with wonderful accommodations and experiences each time you are in town.Kind regards,Aniket ChaudhariGeneral Manager
8/10 Good
Joshua
Travelled with partner
9 Apr 2024
Liked: Staff & service
Pet fees are crazy expensive
Joshua
Stayed 3 nights in Apr 2024
Response from rc on 17 May 2024
Thank you for taking the time to complete the online survey regarding your recent stay at Sleep Inn & Suites. Your feedback about regarding pet fees is important to us. Please know this is for the safety of our guests who may have allergies, we pride ourselves on our cleanliness of our hotel.Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon. Sincerely, Aniket ChaudhariSleep Inn & Suites
Response from Crissy Nielsen General Manager on 25 Jan 2024
Thank you for the 10/10 review you gave us. We strive to make every guests stay as much as we can like a home away from home. We hope to see you again the next time you are in our area
Response from Crissy Nielsen General Manager on 4 Jan 2024
Christopher thank you for the 10/10 score you gave us . We look forward to having you stay with us again the next time that you are in the Fort Dodge area.
10/10 Excellent
Corey
26 Nov 2023
Corey
Stayed 3 nights in Nov 2023
Response from Crissy Nielsen General Manager on 25 Jan 2024
Thank you for the 5/5 score you gave us. This goes to show that my team is doing their best to meet all of our guests needs and make them feel comfortable during their stay with us.
Truly felt the staff was very concerned with making sure we felt at home. They wanted us to have a pleasant time. Very sincere and caring.
William
Stayed 2 nights in Nov 2023
Response from General Manager, Kayla Rorabacher on 13 Nov 2023
William, We strive to go above and beyond to provide our guest with a stay that makes them feel as close to home as possible. I am happy to know you experienced that on your recent stay! We look forward to serving you in the future!
Response from General Manager, Kayla Rorabacher on 9 Nov 2023
Michael, Thank you so much for the awesome review. We strive to provide our guest with exceptional service and I am so happy we succeeded.
8/10 Good
James
6 Nov 2023
James
Stayed 1 night in Nov 2023
Response from Crissy Nielsen General Manager on 4 Jan 2024
James thank you for the 4 out of 5 score you gave us. We look forward to having you stay with us again the next time that you are in the Fort Dodge area.
6/10 Okay
Verified traveller
Business traveller
30 Oct 2023
Liked: Staff & service
Felt cramped. The breakfast was good
Verified traveller
Stayed 1 night in Oct 2023
Response from General Manager, Kayla Rorabacher on 30 Oct 2023
We appreciate you taking them time to leave a review. I am sorry you felt cramped. Was is the size of your room that your referencing? I am happy we were able to provide you with a great breakfast to start your day. Please come back to visit us and maybe we can upgrade you to a suite for extra space!
I stopped late on a long trip. I was not planning to stay in a hotel. I was pulling my camper and I had an unfortunate issue and needed a hotel for the night.
Staci
Stayed 1 night in Oct 2023
Response from General Manager, Kayla Rorabacher on 30 Oct 2023
Staci, I am glad we could provide you with lodging during your unfortunate issue. I hope everything got straightened out. We look forward to serving you in the future.
Response from General Manager, Kayla Rorabacher on 9 Nov 2023
Debra, Thank you for taking the time to leave us a review on your recent stay! we appreciate your business and look forward to serving you in the future.
8/10 Good
Katharine
23 Oct 2023
Katharine
Stayed 1 night in Oct 2023
Response from General Manager, Kayla Rorabacher on 13 Nov 2023
Katherine, Thank you for taking the time to rate your stay!
It was a nice hotel. Close to few places for food. A little odd that you can’t get to it directly from the highway. Had to go via a road beside Kwik Trip that I didn’t even know went back to the hotel.
Verified traveller
Stayed 1 night in Oct 2023
Response from General Manager, Kayla Rorabacher on 30 Oct 2023
Thanks for the 10 out of 10 review. I am sorry it seems like a maze to get back to our hotel. Somethings we cant change so I hope our service and lodging made up for that!
Response from General Manager, Kayla Rorabacher on 30 Oct 2023
Janet, Thank you for the perfect review. It is always encouraging to know our hard work is paying off and that our guest are receiving exceptional service!
The staff was amazong. Not sure of the gals name woth the super short blonde hair. But she was amazing. My 5 yr old got sick diring our stay and she made sure we were moved to a clean room and had all the extras we needed and made sure to help me out with locations of where to get things and delivery services.
Staff was kind and responsive. Had to go downstairs and couldnt manage to get anyone on the phone. But not a huge deal.
Breakfast was good when we did eat, those mini omlettes are fire.
Sarah
Stayed 2 nights in Oct 2023
Response from General Manager, Kayla Rorabacher on 30 Oct 2023
Sarah, We do make it our highest priority to make our guest feel welcomed and as close to home as we can. I am so happy to read Manda was able to assist you when your baby got sick. I know that is hard enough when your at your own home let alone a hotel. thanks for the shout out on breakfast we work hard to provide not only variety but also quality. Thank you for allowing us to serve you and we hope to see you in the future!
The staff was fantastic!! I also enjoyed the breakfast. Very quiet and clean.
Eric
Stayed 1 night in Oct 2023
Response from General Manager, Kayla Rorabacher on 30 Oct 2023
Eric, We appreciate you taking the time to leave a review. I am so glad your experience with our staff was exceptional. That's one of the many things we take great pride in. If our guest cant be home we like them to feel like they are at their "home away from home"
10/10 Excellent
Alexandra
2 Oct 2023
Liked: Cleanliness, staff & service, room comfort
Alexandra
Stayed 1 night in Oct 2023
Response from General Manager, Kayla Rorabacher on 30 Oct 2023
Alexandra, Thanks for the 10 out of 10 review! We hope to serve you next time your in Fort Dodge.
10/10 Excellent
Mike
2 Oct 2023
Mike
Stayed 1 night in Oct 2023
Response from General Manager, Kayla Rorabacher on 30 Oct 2023
Mike, Thanks for taking the time to leave us a review. I am glad you enjoyed your stay!
Room is comfortable and clean. Property is recently built. Very nice bathroom.
TV set up is stupid... Shows a full blown multi-channel quide which the guest assumes are available for viewing, but half of the channels are not!! Major pain in the ass.
Marc
Stayed 1 night in Sep 2023
Response from General Manager, Kayla Rorabacher on 30 Oct 2023
Marc, I am so glad you were pleased with your room and lodging. I also appreciate your feedback on the cable. We take all reviews and feedback, good and bad into consideration. We look forward to serving you again.
Response from Crissy Assistant General Manager on 29 Sept 2023
Thank you for the 5/5 score you gave us. It's always nice to know that we managed to meet your expectations
8/10 Good
Jerry
18 Sept 2023
Liked: Staff & service, room comfort
Door latch
The main issue was that the door latch did not catch in the door frame therefore the main latch and the security latch did not engage the door frame at all. The only security we had was the little bar that you swing over the door.
Jerry
Stayed 1 night in Sep 2023
Response from Kayla Rorabacher, General Manager on 19 Sept 2023
Jerry, I am so sorry for the lack of security of your room on your recent stay with us. I will look into this and have our maintenance repair this immediately. I do hope you give us a chance in the future to provide you with exceptional service!
Room was wonderful. Shower while a little wear and tear was a excellent walk in with great pressure and hot water. To dine out, must drive. Staff wonderful. Breakfast good. Would stay again.
Robin
Stayed 1 night in Sep 2023
Response from Kayla Rorabacher, General Manager on 19 Sept 2023
Robin, We are working hard to get all of our bathrooms refreshed and looking new. I am so glad your experience over all was a good one. Please come back and see us on your next visit to Fort Dodge!
10/10 Excellent
Mary
10 Sept 2023
Mary
Stayed 1 night in Sep 2023
Response from General Manager, Kayla Rorabacher on 30 Oct 2023
Mary, Thank you for the perfect review. See you next time you visit Fort Dodge.
8/10 Good
Gregory
29 Aug 2023
Gregory
Stayed 1 night in Aug 2023
Response from Kayla Rorabacher, General Manager on 19 Sept 2023
Gregory, Thank you for taking the time to leave our hotel a review. Was there anything in particular you enjoyed or would like to see done differently? We so appreciate your business and hope to serve you in the future.
The hotel seemed nice, clean, and the staff was very nice. Through no fault of their own, the power on the whole block went out due to heat and we moved hotels. They were very nice and gave us a free night stay to use in the future.
Todd
Stayed 1 night in Aug 2023
Response from Assistant General Manager, Crissy Nielsen on 28 Aug 2023
Thank you Todd for the review you gave. Sorry about the power outage that cut your stay short but we look forward to you staying with us in the near future.
The evening manager was so helpful and nice. Helped fix an error that was booked through expedia. Hotel was in convenient location as well.
Lisa
Stayed 1 night in Aug 2023
Response from Crissy Assistant General Manager on 14 Sept 2023
Thank you for the 5/5 score. i am glad we were able to assist you and fix that error you had. We look forward to you staying with us again in the future.
I am truly sorry that we failed to meet your expecations. This is not typically of the service and product that we provide I hope you will give us another opportunity to serve you.Roy WatsonVP of Operations
i love the rooms in this hotel and the Big televisions
Ashlee
Stayed 1 night in Aug 2023
Response from General Manager, Kayla Rorabacher on 13 Aug 2023
Ashlee, Thank you so much for leaving a 5 out of 5 review! Its always a pleasure serving guest like yourself! Enjoy your stay and we look forward to serving you in the future.
10/10 Excellent
Janet, Redgranite
Travelled with partner
18 Jul 2023
.
Janet
Stayed 1 night in Jul 2023
Response from Assistant General Manager, Crissy Nielsen on 21 Jul 2023
Thank you Janet for taking the time to review your stay. Glad to see you enjoyed your stay with us. We look forward to having you stay with us again the next time you are in the Fort Dodge area.
Response from Assistant General Manager, Crissy Nielsen on 21 Jul 2023
Jean it's great to know that we provided you exceptional service and that you thought you got a great value for your money. Can't wait to have you back the next time you are in the Fort Dodge area.
The room was very nice. Newer hotel. Easy check-in. Got a recommendation from staff for dinner which was great. Breakfast was pretty good. You have to appreciate a waffle maker lol. The only complaint I would have which is small were the pillows on the bed. They were the size of throw pillows and not that comfortable. Otherwise great stay!
SUSAN
Stayed 1 night in Jul 2023
Response from Assistant General Manager, Crissy Nielsen on 21 Jul 2023
Susan you are so right when you said you have to appreciate a waffle maker! But I apologize for our pillows not meeting your expectations, however we were able to make your stay enjoyable. Look forward to having you stay with us again any time you are in the Fort Dodge area.
6/10 Okay
Chris
10 Jul 2023
Disliked: Cleanliness
The biggest issue was fruit flys and flys in the room. Also found some little critter bugs in our bed.
Chris
Stayed 2 nights in Jul 2023
Response from Assistant General Manager, Crissy Nielsen on 21 Jul 2023
My deepest apologies that you had the experience you had with us Chris. I will share this with my team so that we can resolve any issues you had when you stayed with us. We look forward to having you stay with us again and have a different more enjoyable stay the next time you are in the Fort Dodge area.
6/10 Okay
Susan
10 Jul 2023
Susan
Stayed 2 nights in Jul 2023
Response from General Manager, Kayla Rorabacher on 13 Aug 2023
Susan I was upset to see you gave a 6 out of 10 rating on your stay with us. Was there anything in particular that caused you to make this decision. I would love to know if there is anything we may be able to address so in the future we can better serve you.
2/10 Terrible
ann e
30 Jun 2023
ann e
Stayed 1 night in Apr 2023
Response from Roy Watson on 17 Aug 2023
Thank-you for your review, we apolgize for not exceeding your expecations and making your stay what it should have been. We have shared your review with our team and are working to make sure we get a 5 next time.Roy WatsonVP of Operations
8/10 Good
Ashley
28 Jun 2023
Ashley
Stayed 3 nights in Jun 2023
Response from General Manager, Kayla Rorabacher on 13 Aug 2023
Ashley, Thank you for taking the time to review your stay with us. We hope to serve you again in the future!
8/10 Good
Ethan
25 Jun 2023
Ethan
Stayed 2 nights in Jun 2023
Response from Roy Watson on 17 Aug 2023
Ethan, Thanks for you review please let me know what we can do to get a 10 on your next stay with us.Roy WatsonVP of Operations
10/10 Excellent
Ann
22 Jun 2023
Ann
Stayed 1 night in Jun 2023
Response from General Manager, Kayla Rorabacher on 13 Aug 2023
Ann, I want to thank you for allowing us to serve you on your recent visit to Fort Dodge. I am so happy to know your experience was a 10 out 10 and look forward to providing your lodging needs in the future.
10/10 Excellent
Lisa
18 Jun 2023
Lisa
Stayed 1 night in Jun 2023
Response from General Manager, Kayla Rorabacher on 13 Aug 2023
Lisa, Thank you for the awesome review! It is always encouraging to know our guest leave our hotel feeling valued and refreshed!
Wonderful hotel! Clean room, comfortable beds, friendly front desk staff, great morning breakfast. Perfect pet-friendly stay!
Deborah
Stayed 1 night in Jun 2023
Response from Assistant General Manager, Crissy Nielsen on 21 Jul 2023
Thank you Deborah for taking the time to recognize my team for taking care of the hotel as well as your needs. We aim to try to meet every ones expectations and make every stay most enjoyable. We look forward to having you stay with us again anytime you are in the Fort Dodge area.
2/10 Terrible
Karen
6 Jun 2023
Karen
Stayed 1 night in Jun 2023
Response from Assistant General Manager, Crissy Nielsen on 21 Jul 2023
Karen I apologize that we were unable to meet your expectations and that you were unhappy with your stay. We look forward to having you stay with us again and allowing us the chance to meet your expectations and make your stay most enjoyable.