Property amenity
Check availability

Reviews of Clarion Pointe Forsyth I-75

2.5 out of 5
Clarion Pointe Forsyth I-75
333 Harold G. Clark Pkwy, Forsyth, GA

Reviews

7.4

Good

Rating 10 - Excellent. 186 out of 619 reviews" "
Rating 8 - Good. 211 out of 619 reviews" "
Rating 6 - Okay. 110 out of 619 reviews" "
Rating 4 - Poor. 56 out of 619 reviews" "
Rating 2 - Terrible. 56 out of 619 reviews" "

7.6/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Richard

Liked: Staff & service
Disliked: Property conditions & facilities
right off the highway
Stayed 1 night in Apr 2024
Response from MGR on 1 May 2024
Thank you!

6/10 Okay

Kamonpan

Travelled with family and small children
Liked: Staff & service
C'k in at Comfort Inn, our room didnt have TV, microwave,desk chair and the toilet was nasty.No working phone in the room.The Lobby was closed, So have to call comfort Inn for the issues.Staff was helpful, changed the room for us right away.Apparently, nobody checked the room.The new room was ok.have what we needed.quiet, breakfast was good.Staffs are nice.
Stayed 1 night in Apr 2024
Response from General Manager on 29 Apr 2024
Thank you for taking the time to leave a review of your recent stay at Clarion Pointe Forsyth I-75. We apologize for the inconveniences you experienced with your initial room, and we are glad to hear that our staff was able to promptly address the issues and find you a more suitable room. We appreciate your kind words about our helpful staff, quiet atmosphere, and good breakfast offerings. We hope to have the opportunity to welcome you back for an improved stay in the future. Thank you for choosing Clarion Pointe Forsyth I-75.

10/10 Excellent

charles, Martinsville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and friendly staff
Stayed 1 night in Apr 2024
Response from MGR on 26 Apr 2024
Thank you!

2/10 Terrible

Steve

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Room was filthy. Dust everywhere. Black mold in the washroom, on everything. Shower floor was gross and rough feeling. A previous guests lingerie was hanging in the washroom behind the door. Bed was comfortable. Would never rebook here again.
Stayed 1 night in Apr 2024
Response from MGR on 20 Apr 2024
All of that is not our standard!Did you let the front desk know that you had those issues? We would have immediately given you another room. I checked our records and see no contact reports with you. We apologize for the inconvenience.

8/10 Good

William

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and smelled nice. Staff treated me better than most other properties I have stayed at. Will definitely stay here again if I’m back in the area.
Stayed 2 nights in Apr 2024
Response from MGR on 20 Apr 2024
We look forward to seeing you again!

8/10 Good

Ronnell

Stayed 3 nights in Apr 2024
Response from General Manager on 5 May 2024
Thank you for taking the time to leave your feedback and for choosing to stay at Clarion Pointe Forsyth I-75. We are pleased to see that you had an overall positive experience during your stay. We appreciate your rating and hope to have the opportunity to welcome you back in the future. Safe travels!

8/10 Good

Patrick

Travelled with family
Staff wonderful building needs some updates but for the price… it worked
Stayed 1 night in Apr 2024
Response from MGR on 20 Apr 2024
Thank you!

2/10 Terrible

Scott

Travelled with partner
Disliked: Amenities, property conditions & facilities
Got a receipt from another persons room that was $30 cheaper than mine!
Stayed 1 night in Mar 2024
Response from MGR on 3 Apr 2024
Your receipt is supposed to be provided by Expedia. We get paid by Expedia when you book directly with them; we get the amount you paid minus taxes and commission fees. So if you paid 90, we get 65-70 due to taxes and commissions. You may take the issue up directly with Expedia. Good day to you.,

10/10 Excellent

Rebecca, Middletown

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk girl was very pleasant and breakfast lady was so nice- the breakfast was really good! Eggs, sausage and biscuits and gravy. The beds are comfortable, room was clean all for a great price!
Stayed 1 night in Mar 2024
Response from MGR on 1 Apr 2024
Thank you!

2/10 Terrible

Magaly, Phenix City

Disliked: Cleanliness, staff & service, property conditions & facilities
On the second night I could not shower nor brush my teeth because the water was brown. I should get half of my refund.
Stayed 2 nights in Mar 2024
Response from MGR on 26 Mar 2024
We apologize as a water main break affected the area over the weekend. Did you try letting the water run a few moments to let the gunk flush out?

8/10 Good

Brendan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rough around the edges, but otherwise satisfactory
Stayed 1 night in Mar 2024
Response from MGR on 25 Mar 2024
Thank you for your feedback.

8/10 Good

Carnell

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In close proximity to the truck stop most convenient
Stayed 1 night in Mar 2024
Response from MGR on 13 Mar 2024
Thank you!

10/10 Excellent

beth

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
very easy access , very limited dining options
Stayed 1 night in Feb 2024
Response from MGR on 4 Mar 2024
Thank you! We offer a full continental breakfast, what other options would you prefer?

10/10 Excellent

beth

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
restaurants
Stayed 1 night in Feb 2024
Response from MGR on 28 Feb 2024
Thank you!

10/10 Excellent

Ronnie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from MGR on 14 Feb 2024
Thank you!

6/10 Okay

Verified traveller

Liked: Staff & service
Adequate for a night stop on our trip
Hotel needs a lot of maintenance/updating. Staff was friendly; rooms were clean; beds were comfortable.
Stayed 1 night in Feb 2024
Response from MGR on 6 Feb 2024
Thank you.

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Ok for a night
We only stayed onr night on a road trip to Florida. The room was comfortable and odor free. Nice large bed. The only thing was the bathroom fan made a loud noise like it was going to break soon. The bathroom celing had mold and the tub had some where it was caulked to the wall. We didnt need to shower so it didn't bother us. There was soap and towels and toiletries. Good room for the price. The complimentary breakfast was stale and tasted a few days old. The eggs were sour. Coffee was the only thing edible.
Stayed 1 night in Jan 2024
Response from MGR on 5 Feb 2024
Thank you Miss E. We will work on getting everything edible.

2/10 Terrible

Daniel

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from MGR on 5 Feb 2024
Thank you for your blank review.

4/10 Poor

Anne Marie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024
Response from MGR on 5 Feb 2024
Thank you.

6/10 Okay

Douglas

Disliked: Cleanliness
Response from MGR on 6 Feb 2024
Thank you.

10/10 Excellent

Beth, Rolling Meadows

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean & comfortable. Breakfast was good with a wide variety of choices.Staff were respectful and friendly.
Stayed 1 night in Jan 2024
Response from MGR on 5 Feb 2024
Thank you!

4/10 Poor

Eve

Disliked: Cleanliness
2 stars
The bathroom needed a good cleaning. The room needed a good vacuum and dusting. Fan in the bathroom did not work. The toilet ran continuously. The carpet was worn and in 2 different patterns. The bed was clean . The towels were clean. Would not stay here again.
Stayed 2 nights in Jan 2024
Response from MGR on 15 Jan 2024
Thank you.

8/10 Good

Bob

Travelled with partner
So comfortable and clean!
Stayed 1 night in Jan 2024
Response from MGR on 15 Jan 2024
Thank you!

4/10 Poor

Cottage

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024
Response from MGR on 15 Jan 2024
Thank you.

8/10 Good

OLGA

Travelled with family
Breakfast manager is very friendly lady makes us feel welcomed and comfortable. The breakfast was very good!
Stayed 1 night in Jan 2024
Response from MGR on 15 Jan 2024
Thank you!

8/10 Good

Joshua

Stayed 1 night in Dec 2023
Response from General Manager on 8 Jan 2024
Thank you!

8/10 Good

joseph

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024
Response from General Manager on 8 Jan 2024
Thank you!

4/10 Poor

Valerie, Pickerington

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This property was very run down! Bathroom was completely moldy. Carpet needed vacuumed. The ceiling looked like there was a huge water leak. Holes in the wall were covered with tape. Chair in the room had a broken zipper and was just foam with cover puller partially over seat. Phone in the room was broken and did not work. Totally disappointed with this Clarion property!
Stayed 1 night in Jan 2024
Response from General Manager on 8 Jan 2024
Thank you for your feedback, your concerns have been noted and addressed with staff. We wish you luck with future stays.

8/10 Good

Sandip

Stayed 1 night in Dec 2023
Response from MGR on 5 Feb 2024
Thank you!

6/10 Okay

Letitia

Disliked: Staff & service
Front desk staff were not very nice. I was directed to park in one direction and because we were told that was where our room was and it was in the opposite direction right by the front door. No towels in our room so that was not pleasant and when I called I was informed that they had no staff to bring them even though I saw several staff there to do just that. We were charged extra for our dog but it wasn’t mentioned when we checked in nor was it on the website where I booked. I felt the staff could care less about us and cared more about their cell phones. My original post was denied so I had to revise this but I’d say stay here but make sure you have towels before you shower. Nobody will bring them.
Stayed 1 night in Dec 2023
Response from General Manager on 8 Jan 2024
Thank you for your feedback, your concerns have been noted and addressed with staff. We wish you luck with future stays.

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023
Response from MGR on 5 Feb 2024
Thank you.

10/10 Excellent

Joseph

Stayed 1 night in Dec 2023
Response from MGR on 5 Feb 2024
Thank you!

6/10 Okay

Patty

Travelled with family
Disliked: Cleanliness
Overnight stay
The room was not good overall. Lights didn’t work, ceiling had water leak marks. The beds were comfortable and nice. Breakfast was so so as they didn’t have stock of several things due to the holidays and companies closed. The attendant for breakfast truely made the stay worthwhile. She was extra special kind to our kids. Sometimes that helps made everything better.
Stayed 1 night in Dec 2023
Response from MGR on 3 Jan 2024
Thank you.

2/10 Terrible

Eleni

Travelled with family, Travelled with pets
Liked: Staff & service
Disliked: Property conditions & facilities
I was in the room for ten minutes and got hives and super itchy. We found mold and the paint was peeling from the ceiling. I had to leave and book a to elsewhere
Stayed 1 night in Dec 2023
Response from MGR on 29 Dec 2023
You did not let the front desk clerk know about your experience. We would have been able to immediately accommodate you, including assistance with finding a close-by property. We apologize for the inconvenience.

8/10 Good

Jacob

Stayed 1 night in Dec 2023
Response from General Manager on 29 Dec 2023
Thank you!

8/10 Good

Jennifer

Stayed 2 nights in Dec 2023
Response from General Manager on 29 Dec 2023
Thank you!

8/10 Good

William

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2023
Response from MGR on 18 Dec 2023
Thank you!

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing, so helpful and polite
Stayed 1 night in Dec 2023
Response from MGR on 18 Dec 2023
Thank you!

2/10 Terrible

David

Disliked: Staff & service
I was annoyed last night when the lights over the bathroom sink in my room did not work. I was surprised this afternoon, several hours after check out, when I received a phone call from a member of the hotel staff who rudely accused me of stealing the light bulbs. A $20 charge by the hotel is currently pending on my credit card account. If it is not removed, I will dispute it.
Stayed 1 night in Dec 2023
Response from MGR on 18 Dec 2023
We do not comment on social media on guest disputes. Thank you.

6/10 Okay

Mckamie

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
Good place to stay but could have been more clean.
Stayed 1 night in Dec 2023
Response from MGR on 18 Dec 2023
Thank you.

10/10 Excellent

Dustin

Liked: Cleanliness, staff & service, property conditions & facilities
Just a all around good place for the money
Stayed 1 night in Dec 2023
Response from MGR on 18 Dec 2023
Thank you for your kind words!

4/10 Poor

Sherill

Business traveller, Travelled with partner
Disliked: Staff & service, property conditions & facilities
You can not get to clean your room daily even after asking them. We got one maid to make the bed and leave towels once. She didn’t do anything else left my charger that was in my suitcase on the floor. The staff is nice service sucks I like my room cleaned daily. I ask them everyday to clean it they said we are under staffed. Today they cleaned room left no toilet paper. I guess towels can work if you can’t leave paper. The room doesn’t lock hardly closed but the is descent I would rent again but I’d bring my own towels and buy my on paper. im here for work so daily services is needed.
Response from MGR on 18 Dec 2023
We have picture proof of our housekeeping staff cleaning your room every requested day. Thank you.

6/10 Okay

Anthony

Business traveller
Liked: Staff & service
Stayed 3 nights in Dec 2023
Response from MGR on 18 Dec 2023
Thank you.

8/10 Good

Katherine

Business traveller
Liked: Staff & service
Awesome Staff
The lobby was updated, clean, and the staff was awesome. The walked us to the room to check it out. Later that evening after checking in, we had several dozen "workers" congregate in front my room and begin to smoke and consume alcohol. We questioned it with the front desk and there was not much they could do. The party got louder and we had to confront the staff about our displeasure and the issue was resolved and the party was moved to another location in the parking lot. We were very hrateful since we were driving all day and just wanted to rest. Before we went to bed gor the evening... a roach appeared on the floor. It was dealt with and we managed to get a bit a sleep because of exhaustion or we would have left the hotel.
Stayed 1 night in Dec 2023
Response from MGR on 18 Dec 2023
Thank you for your feedback.

8/10 Good

Desireé

Liked: Staff & service, property conditions & facilities
The sheets had yellow stains on them and the TV was not a smart TV that I could broadcast my phone to like stated on the card on the desk in the room. However, the concierge was very nice and the room accommodated all my needs during my staycation. Thank you! I’ll be booking here again in the future.
Stayed 3 nights in Dec 2023
Response from MGR on 18 Dec 2023
Thank you.

10/10 Excellent

Jacqueline

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great!!
Stayed 2 nights in Nov 2023
Response from MGR on 29 Nov 2023
Thank you!

10/10 Excellent

Jean, Renton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is exactly as pictured. Outside entry, steps to 2nd floor, no elevator acccess. Good breakfast
Stayed 1 night in Nov 2023
Response from MGR on 29 Nov 2023
Thank you!

2/10 Terrible

VickySebeath

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
There was a couple downstairs partying all night! I called the front desk and nothing happened! The room was ok but the sink was clogged, stands were dirty, shower was broke!
Stayed 1 night in Nov 2023
Response from MGR on 29 Nov 2023
Thank you for your feedback.

4/10 Poor

Amira, Pompano Beach

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Location and staff were great, but the room was terrible. There was mold in the shower and all over the bathroom walls and ceiling, the bed was made but when I lifted the comforter the sheets hadn't been changed. Also, as a solo female traveler, I had a concer with the door's peep-hole, it was scratched with something sharp from the outside, I would imagine possibly a knife or key. This is not only inconvenient but potentially dangerous.
Response from MGR on 4 Dec 2023
Thank you for your feedback.

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good quality and service for the price. Will definitely use Clarion Hotels again. Thank You.
Stayed 1 night in Nov 2023
Response from MGR on 29 Nov 2023
Thank you!