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Reviews of Quality Inn Foley

2.5 out of 5
Quality Inn Foley
2441 S Mckenzie Street, Foley, AL

Reviews

6.6
Rating 10 - Excellent. 197 out of 955 reviews" "
Rating 8 - Good. 272 out of 955 reviews" "
Rating 6 - Okay. 183 out of 955 reviews" "
Rating 4 - Poor. 135 out of 955 reviews" "
Rating 2 - Terrible. 168 out of 955 reviews" "

6.6/10

Cleanliness

7.6/10

Staff & service

5.6/10

Amenities

6.2/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

8/10 Good

Kathleen, Anchorage

Liked: Cleanliness, staff & service, property conditions & facilities
Simple, clean and convenient!
Stayed 3 nights in May 2024

8/10 Good

Richard

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Calm friendly and quiet
Stayed 1 night in May 2024

4/10 Poor

Brandy

Travelled with family
Disliked: Amenities, property conditions & facilities
Our phone in our room did not work, bathroom was dirty, there was construction going on constantly hard to sleep, propels couple Doors down yelling and cussing.. some outlets didn’t work
Stayed 4 nights in Mar 2024

10/10 Excellent

Jason

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was more than I expected. Good location, very friendly staff, the room could have used a little more cleaning, but better than most Quality Inns.
Stayed 1 night in May 2024

10/10 Excellent

ian

Liked: Cleanliness, staff & service, property conditions & facilities
Sid at front desk was very accommodating.
Stayed 1 night in Apr 2024

10/10 Excellent

Wanda

Stayed 1 night in Apr 2024

2/10 Terrible

Nancy

Disliked: Cleanliness
Stayed 1 night in Apr 2024

10/10 Excellent

Kelby

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the cleanliness of this hotel
Stayed 2 nights in Apr 2024

4/10 Poor

Gurjeev

Disliked: Cleanliness, staff & service, property conditions & facilities
Washroom r dirty not good
Stayed 2 nights in Mar 2024

2/10 Terrible

Ninoska

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
Nothing.
Stayed 2 nights in Mar 2024

4/10 Poor

Paula

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

Paul

Travelled with family
Liked: Cleanliness
Shower wouldn’t come on
Stayed 1 night in Mar 2024

6/10 Okay

Jazmine

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

2/10 Terrible

Jolanta

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
There was no information that the hotel was undergoing renovation, my granddaughter got an allergy to paint, we had to find another hotel
Stayed 1 night in Mar 2024

2/10 Terrible

Karen

Travelled with group
Dirty, terrible area, comforters had huge holes and burns areas on them, floors were dirty and rooms were dusty. Did not feel safe there at all. No comfort. Stayed one night could not sleep there
Stayed 6 nights in Feb 2024

8/10 Good

Deborah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great bedding. Dirty outside
Stayed 1 night in Feb 2024

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Jan 2024

6/10 Okay

byron

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Okay there under renovation so paint was on a lot of stuff in the room like the air conditioning the towel rack and had strong paint smell but I will say the rate was cheap so I wasn’t surprised and I was only there one night
Stayed 1 night in Jan 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Dark
Stayed 1 night in Jan 2024

6/10 Okay

lazaro

Stayed 1 night in Jan 2024

6/10 Okay

Alex

Liked: Cleanliness
Stayed 1 night in Jan 2024

2/10 Terrible

EMILY

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We did not stay here. There were bugs in the room, stains on the mattress and bedding, and stains in the toilet bowl also.

8/10 Good

Stephanie

Liked: Staff & service
I left my makeup bag there and did not realize it until the next day. Made contact with the property and they found it and mailed it back to me! Great service!
Stayed 2 nights in Oct 2023

10/10 Excellent

Meredith

Stayed 1 night in Dec 2023

8/10 Good

Janet

Liked: Cleanliness, staff & service, room comfort
The place is older but clean.
The place is older, and not in the best shape, but it was clean. the staff was friendly. we checked in late, but check-in was quick. the place was quiet through the night, but as people woke up, the noise level increased. My only big complaint was the TV did not work.
Stayed 1 night in Dec 2023

6/10 Okay

Dollianne

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2023

2/10 Terrible

Brandi

Stayed 1 night in Dec 2023

6/10 Okay

Rick

Stayed 1 night in Dec 2023

2/10 Terrible

Charlie

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Very unpleasant experience and was just dirty and unsanitary and infested with cockroashes, there was 3 on bathroom wall when first walked in, 5 dead ones on floor. I would sleep in my car before i would sleep there again.
Stayed 1 night in Dec 2023

10/10 Excellent

Deedee

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my days & nights here. Was pretty quiet n friendly staff. Breakfast should be provided as we did the first morning we were there other morning were difficult other than that it was good Thank you so much
Stayed 3 nights in Dec 2023

2/10 Terrible

Nicholas

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Hell
When we went to check in the battery for our door lock wouldn’t work. After countless attempts to get it to work we were told the battery for the lock was dead and the staff didn’t have a master key to access the room. We were moved to a different room that had rust on all the fixtures, there were dead bugs and an ice cream cone wrapper in the light fixture above the sink. There was also a crack in the sink itself. The beds have spring mattresses with an aluminum box spring on bottom so ever time you moved it sounded like someone coming down a fight of metal stairs. The next morning we took advantage of the continental breakfast, which was the hotels only good quality. We were limited on time so we chose to eat in our room. As we are eating our breakfast a roach crawled across the desk. This hotel definitely needs to upgrade.
Stayed 1 night in Dec 2023

10/10 Excellent

Tiffany

Stayed 2 nights in Nov 2023

2/10 Terrible

Chad

Disliked: Staff & service, amenities, property conditions & facilities
There was bugs everywhere, cockroaches, and I have photos
Stayed 2 nights in Nov 2023

2/10 Terrible

alexis

Stayed 1 night in Oct 2023
Response from front desk on 3 Nov 2023
Hi Alexis, we do sincerely apologize for the inconvenience of not being able to honor your reservation during our mini remodel/closure. I'm sorry you were not able to stay here and enjoy this place as much as we do.

8/10 Good

Christy

Liked: Cleanliness
Stayed 1 night in Oct 2023
Response from front desk on 30 Oct 2023
thank you for taking the time to leave us a review.

4/10 Poor

Jan

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This property was more a $40 room not $125 room. Room smelled, and were old and outdated. Toilet was stained and seat was peeling. Ice bucket had standing water in it. Ice machine didn’t work. I was in a bind and needed a room for one night and it was Shrimpfest weekend but I wouldn’t stay or recommend this place to anyone.
Stayed 1 night in Oct 2023
Response from front desk on 30 Oct 2023
we are very sorry to hear about this experience you had with us!

4/10 Poor

Marc

Travelled with group
Disliked: Amenities
Check in was slow, did not go to the room until 11:00pm and found the room had not been cleaned after the former guest. They apologized and offered the only available room but the room would not accommodate us. Ended up driving an hour and a half home.
Stayed 1 night in Oct 2023
Response from front desk on 30 Oct 2023
we are very sorry to hear about this and apologize for the inconvenience and on behalf of the hotel.

4/10 Poor

Raina

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Not great
The covers were not comfortable, it was either too hot or too cold, the floors felt like they had never been clean. The wall looked like it had been patched up,and it smelled funny. I will not stay there again.
Stayed 2 nights in Oct 2023
Response from front desk on 30 Oct 2023
we are very sorry to hear that your experience with us was less than exemplary.

4/10 Poor

Nancy

Disliked: Cleanliness, property conditions & facilities
Hotel experience
We actually checked in, went to the room and came back out & checked out. The hotel is in need of much work. The outside is run down. The inside was not what I would expect of a Quality Inn. There appeared to be mold in the tub area & on refrigerator. Just overall not an impressive place.
Stayed 1 night in Oct 2023
Response from front desk on 30 Oct 2023
we are very sorry to hear that your experience with us was less than exemplary.

2/10 Terrible

Kiara

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
rude front desk workers & overall very nasty hotel . would not recommend
Stayed 2 nights in Oct 2023
Response from front desk on 30 Oct 2023
we are very sorry to hear about this and apologize on behalf of the staff and hotel for this.

2/10 Terrible

Tricia

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nasty and horrible service and roaches galore!
Nasty and horrible service!! I would rather sleep in my car!! My grandson had to sleep on the floor because they didnt have a room with a sofa bed. We paid for a a room for 3 for a reason! Then my husbad had to take a sponge bath because we couldnt get shower to work. We also had to move bed to get something that fell. We found an abundance of Roachs and trash!!. Nasty!!
Stayed 1 night in Oct 2023
Response from front desk on 30 Oct 2023
we are very sorry to hear about all the issues you experienced whilst staying with us, we do apologize for the inconvenience and for all the problems you experienced whilst staying with us.

2/10 Terrible

Carmon

Stayed 1 night in Oct 2023
Response from front desk on 30 Oct 2023
we are sorry to hear you didnt enjoy your stay.

8/10 Good

Peggy

Stayed 1 night in Oct 2023
Response from front desk on 30 Oct 2023
thank you for leaving a review.

8/10 Good

Daniel

Liked: Cleanliness, staff & service
great stay only thing is the property lights come on to late so its very dark until they turn on other than that great stay
Stayed 2 nights in Sep 2023
Response from alexis wood on 25 Sept 2023
thank you for taking the time to leave us a review, we are glad to hear that you enjoyed your stay with us, and we are working on the outside light issue as we speak we were having problems with the timer.

4/10 Poor

Amanda

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Room was damp, moldy, and smelled like urine.
Stayed 2 nights in Sep 2023
Response from agm on 22 Sept 2023
I apologize on the behalf of the hotel for those issues, we will work diligently to resolve these issues for the future

4/10 Poor

William

Disliked: Cleanliness, property conditions & facilities, room comfort
Not worth the money
The first lamp’s bulb was out. The bathroom had spiders in it. Lighting for the room was dim from cheap inefficient bulbs
Stayed 1 night in Sep 2023
Response from agm on 22 Sept 2023
we are very sorry to hear about these issues you stated, we are working with our team to fix these issues

4/10 Poor

Jamie

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was VERY VERY outdated. The mirror had black specks all over where you could barely see through mirror. The front door had crack through you could see light. Horrible luckily we only were there 12 hours.
Stayed 1 night in Sep 2023
Response from agm on 22 Sept 2023
we are very sorry to hear that we failed to exceed your expectations, we are working with our team to fix these issues you stated.

8/10 Good

Stephen, Petal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking spots were tight and not easy to get in and out of, hotel is just a little worn but overall a pretty good hotel and was fairly clean. Beds were good and so was the shower. The hot breakfast that was served was also good.
Stayed 1 night in Sep 2023
Response from front desk on 30 Oct 2023
thank you for taking the time to leave a response, we are happy to hear that you enjoyed your stay.

2/10 Terrible

Marion

Travelled with family and small children, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The price of a hotel that is actually a motel. Room stunk of cigarettes and musty. Beds were dirty, bathroom stuck like pee. Really disappointed on this stay.
Stayed 1 night in Sep 2023
Response from agm on 22 Sept 2023
I am very sorry to hear about this, we do apologize on behalf of the hotel and employees for any inconvenience you may have experienced whilst staying with us, and we will work with our team members to fix these issues right away