Top Hotels Near Florida Keys National Marine Sanctuary Visitor's Center in Key Largo from NZ$236

"Disappointing and Disrespectful Experience from the store employee. We booked the Villas for Mother’s Day to make it special for our moms, but the experience was ruined by a very disrespectful interaction. At the hotel store, a cashier aggressively yelled at my mom for touching a cinnamon roll, assuming we wouldn’t pay. She was humiliated and left in tears. Even after speaking with the manager, the employee never apologized and remained defiant. This behavior is unacceptable and not what you expect from a Marriott Autograph Collection property. Very disappointing. While this experience was very negative, I want to highlight that other team members were friendly and attentive, and showed the level of service expected from this brand. "

"This was our 25th wedding anniversary and a bucket list trip for us. We had roaches in our room in the room next to us had a dog that would bark at all hours of the night. We went to the front desk and called several times to no avail. Finally, on our third night they said the next morning they would deep clean our room and spray it for bugs. They never did. M when we arrived Our sheets had black stains on them and they were never changed. Our shower had rocks and sand in. It was also never cleaned. Valet parking is a joke. The literally parked our car along side of the highway. Upon checkout, I was so frustrated and disappointed I brought them one of the bugs. At that point, they comped our room charges, which honestly is a bare minimum of what they could’ve done.. but they never removed our breakfast charges which we had prepaid for as part of our reservation. Honestly, we could’ve stayed at a La Quinta and been treated better"

"Excellent "

"Staff is very nice helpful, but they're not on site to get your room keys, that is at a different address. The room was great facing the ocean and the mangroves. There was a hint of cigarette smoke in my bathroom, I'm a non-smoker. Definitely recommend a stay."

"Room was very clean. Comfy bed. Air conditioner was cold. Very nice! Enjoyed sunset on the pier also"

"Front desk is very friendly, fishing sets are provided. Love the bay."

"We had a wonderful time. The property was beautiful and we enjoyed the hot tub, pool and beautiful ocean view."

"We enjoyed our stay and the view from the balcony was breathtaking. Jorge communicated very well and made sure we had all the info we needed. "

"Quaint cottage in a small resort. Breakfast was good and you really got a chance to meet the other guests in a relaxing atmosphere."