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Reviews of Tourist House Santa Croce

Tourist House Santa Croce
Via Ghibellina 95, Florence, FI

Reviews

5.8
Rating 10 - Excellent. 0 out of 7 reviews" "
Rating 8 - Good. 2 out of 7 reviews" "
Rating 6 - Okay. 2 out of 7 reviews" "
Rating 4 - Poor. 3 out of 7 reviews" "
Rating 2 - Terrible. 0 out of 7 reviews" "

6.0/10

Cleanliness

7.2/10

Staff & service

5.2/10

Property conditions & facilities

Reviews

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
No wifi in the rooms!!! I asked for triple room and I got a room with two twins, I had to pay 92$ euros extra for the triple room. There was smoquitos everywhere, my daughter was bit in abundance, ( I have pictures) for all the days I was there they never changed the floor mat in the bathroom or cleaned my room. I also have pictures. There was a nightclub about 10/15 feet away so you couldn’t sleep until after 4/5 in the morning. We where go e for about 60 percent of the time traveling and even then they never cleaned the room. No city view as it said! Was never offered the washer or iron, only presented with the kitchen facility for our use and refrigerator. I can’t say that the personnel wasn’t nice but it looked like we where intruding.
Stayed 11 nights in Oct 2018

8/10 Good

Victoria

Liked: Cleanliness, staff & service
Good for a short stay
Clean & presentable - although no private bathrooms. Very friendly staff.
Stayed 2 nights in Oct 2018
Response from Sorin on 9 Oct 2018
Thanks ! Hope to see you next time you're coming to Florence

4/10 Poor

claudia, roma

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
dalle foto sembra anche abbastanza decente ma la realtà è un'altra Nella camera non c'è neanche un armadio per poter mettere i propri vestiti! unico mobile è una cassettiera vecchia e malandata! mobili impolverati. COSA IMPORTANTE Bisogna portarsi tutto da casa (asciugamani-sapone-phone-tappeto per il bagno) oltre a tazze piatti e mestoli non c'è nulla!!!! La zona: centrale e ben collegata, ma se vai per il week devi mettere in conto che la notte la strada si popola di giovani e locali aperti fino alle 3 del mattino. sicuramente zona perfetta per la movida. Conclusione: è un dormitorio, abbiamo pagato 150 euro x due notti!!
Stayed 2 nights in Nov 2018

8/10 Good

Paolo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 1 night in Oct 2018

6/10 Okay

Nian

Disliked: Room comfort
酒店地理位置很好，就在市政广场旁边，去各个景点都很方便。去火车站步行30分钟，城区石板路，拖行李箱还是挺费体力。我定的房间还比较大，其他有些房间小。床个人认为太软，插头不够用，照明少，共用卫生间浴室大小，我属于姣小型都无法忍受。而且浴室没有放洗浴用品的地方。优点是可以洗衣做饭。对了，旁边有一家酒吧，如果有客人，会很吵。要到清晨5点才清静，无法入睡。我住四天，有两晚抓狂。不换酒店是因为人生地不熟，而且独自一个人，行李重，不愿折腾。不过不推荐这家民宿。希望对大家有帮助
Stayed 2 nights in Oct 2018

4/10 Poor

traveller

Disliked: Staff & service, property conditions & facilities, room comfort
anonymous guest
There is a night club just below the apartment. It is impossible to sleep during the night. There was no towles provided and the shared areas were very dirty.
Stayed 2 nights in Sep 2017