Holiday Homes in Florence

"The room wasn’t the cleanest. Hair was on the bedsheets and in the sink. Ice machine didn’t work. Woke up the next morning and food was all on the floor outside my room."

"Breakfast was disappointing, bar staff not especially friendly during happy hour. Everything else was good."

"Only stayed 1 night was supposed to stay 3. Roach in room, overly filthy dust vents and urine noted on wall under sink. Attempted to check out Friday morning and front desk told me they couldn't check me out early. Showed her the pics. Still charged for the full 3 days. "

"It was great! Would recommend and go back!"

"Only one elevator worked . Having to ride the elevator with people who had a body odor or smell like weed. Our floor smelled like weed all week long. I requested a suite based on the photos on Expedia showing a walk in shower and whirlpool bath. I get a room with a tub shower together and the pillows was horrible and it smelled. We had to clean the room and buy our own pillows once we left we left the pillows there. The ice machine was leaking and the ceiling above was broken and broken pieces was all over the place and in the ice machine. The cookies they put out was way under cooked and they see people coughing over them and would not change them out. Light in the bathroom kept flickering needed a new bulb asked for one and never got one. Over all it was not worth’s money and Expedia you need to stop with the half pictures show the details of the room show the bathroom . I won’t be staying there again thanks for the piss poor stay."

"We were greeted by Kyle at the front desk upon our arrival. He was super friendly and made us feel at home."

"The hotel is nice and new. The staff are welcoming and professional. The pool and back patio are great for relaxing. Our room #207 had a musty smell and it looked like there had been water damage above. Overall a great stay. "

"Roaches everywhere. Got charged $15 for an early check in just to wait about 30 min for front desk to Fix a printer problem. "

"I sat in the lobby trying to call the office for late check in for 30 minutes and could not get anyone to answer I ended up having to go to another hotel to get a room. I called the next morning to get a refund and was told “ I was working last night and didn’t get a single call” was told he needed to call his manger and would call me right back. I never got a call back or money back."