Florence Holidays from NZ$2,377

I liked the location of the place.

I loved my stay here. Beth the receptionist was very helpful and a lot of fun to talk to.

Late checkout fees, and early check-in fees are unnecessarily high. That’s just pure greed. The resort fees don’t cover much. They overcharge for Wi-Fi usage on more than two devices, which is unnecessary. Most of the staff are very helpful and pleasant to deal with. With the exception of a few rude staff members ant the front desk, our stay was great. Rose at the front desk was quite rude. Grigor, at check in was awesome. For the codt if the rooms, you would think they’d have 2-PLY toilet paper in the rooms and cadino. The pool/bar staff were amazing. Plenty of food options.

Clean, quiet, beautiful landscaping and prime location.

Love the vibe of this hotel. The rooms are stunning, incredibly spacious, and feel more like a home than a typical hotel room. The views are top-notch, and the location is hard to beat—everything you need is conveniently nearby. The beds and furniture are exceptionally comfortable and inviting, making it easy to relax and settle in. I especially loved the bathroom products and the signature scent throughout the room—so much so that I’d recommend buying the room spray from the gift shop. The welcome note and treats waiting for us upon arrival were a thoughtful touch and made us feel appreciated. Check-in could have been a bit friendlier, but that may just be part of the LA hospitality style.