"A very disappointing experience.
Whilst the staff were friendly, there is a strike in the hotel industry in Norway which we were not informed of prior to our arrival. Therefore, the hotel services are not as expected and over our seven nights a lot of additional expense was incurred. Breakfast was plentiful, Fika was basically left over breakfast pastries and coffee, and dinner is not provided despite being part of the booking and so far no compensation for this has been offered despite complaining to the hotel, and to the parent company Strawberry. We purchased food in additional to the hotel costs already paid which amounted to in excess of £500.00 over seven nights for two people.
Additionally with the strike, rooms are not refreshed and during our seven nights, no room bins were emptied (even though there were food stuffs in them), no coffees, toilet rolls etc were re-filled, floors not swept, and linen / towels were not refreshed once.
As other reviews have stated, rooms are small and there is very limited hanging space and no drawer space.
Unfortunately the hotel did not live up to expectations or the values stated on the Strawberry website. We have been very disappointed at the considerable additional expense incurred with no compensation for the services paid for and not provided."
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