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Reviews of Hancock Hotel

4 out of 5
Hancock Hotel
631 South Main Street, Findlay, OH

Reviews

9.8

Exceptional

Rating 10 - Excellent. 741 out of 849 reviews" "
Rating 8 - Good. 74 out of 849 reviews" "
Rating 6 - Okay. 20 out of 849 reviews" "
Rating 4 - Poor. 8 out of 849 reviews" "
Rating 2 - Terrible. 6 out of 849 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

10/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Linda, Flushing

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel. Valet parking a little inconvenient but other than that great stay.
Stayed 1 night in May 2024

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Lon

Travelled with family
Absolutely the best place to stay when in Findlay!
Stayed 1 night in May 2024
Response from Front Office Supervisor Evonne on 26 May 2024
Thank you for staying with us. We are delighted that we could enlighten your experience at the Hancock Hotel. Your review is of the utmost importance to us. We look forward to guiding your next journey.

10/10 Excellent

Jennifer, Toledo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the Dietsch's chocolate pretzels on the bed touch!
Stayed 2 nights in May 2024
Response from Front Office Supervisor Evonne on 26 May 2024
Thank you for staying with us. We are delighted that we could enlighten your experience at the Hancock Hotel. Your review is of the utmost importance to us. We look forward to guiding your next journey.

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is gorgeous with nice amenities. The bar/restaurant is expensive, but lovely and the food and ser vice good. The parking kind of stinks because you have to valet. However, someone told me that parking within the white lines in the church parking lot across the street is legal (there is also a sign when you enter the parking lot saying this), then I just parked there, and it was fine.
Stayed 3 nights in May 2024
Response from Front Office Supervisor Evonne on 26 May 2024
Thank you for staying with us. We are delighted that we could enlighten your experience at the Hancock Hotel. Your review is of the utmost importance to us. We look forward to guiding your next journey.

10/10 Excellent

Derek

Liked: Staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Front Office Supervisor Evonne on 25 May 2024
Thank you for staying with us. We are delighted that we could enlighten your experience at the Hancock Hotel. Your review is of the utmost importance to us. We look forward to guiding your next journey.

10/10 Excellent

Martha A

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Definitely will stay again!
Stayed 1 night in May 2024
Response from Front Office Supervisor Evonne on 25 May 2024
Thank you for staying with us. We are delighted that we could enlighten your experience at the Hancock Hotel. Your review is of the utmost importance to us. We look forward to guiding your next journey.

8/10 Good

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Front Office Supervisor Evonne on 25 May 2024
Thank you for staying with us. We are delighted that we could enlighten your experience at the Hancock Hotel. Your review is of the utmost importance to us. We look forward to guiding your next journey.

10/10 Excellent

DARLANDA

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel itself!
Stayed 1 night in Mar 2024
Response from Front Office Supervisor Evonne on 25 May 2024
Thank you for staying with us. We are delighted that we could enlighten your experience at the Hancock Hotel. Your review is of the utmost importance to us. We look forward to guiding your next journey.

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is knowledgeable and very friendly. Beautiful hotel!
Stayed 1 night in May 2024
Response from Front Office Supervisor Evonne on 25 May 2024
Thank you for staying with us. We are delighted that we could enlighten your experience at the Hancock Hotel. Your review is of the utmost importance to us. We look forward to guiding your next journey.

10/10 Excellent

Ginger

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful hotel. It was recommended to me and it certainly lived up to the expectations. The staff was very friendly and accommodating and the valet young men were very friendly and polite. I will recommend the Hancock to anyone who will be staying in the area.
Stayed 1 night in May 2024
Response from Front Office Supervisor Evonne on 17 May 2024
Thank you for staying with us. We are delighted that we could enlighten your experience at the Hancock Hotel. Your review is of the utmost importance to us. We look forward to guiding your next journey.

10/10 Excellent

Jamie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice & clean hotel. Feel very pampered & great staff!!
Stayed 1 night in May 2024
Response from Front Office Supervisor Evonne on 17 May 2024
Thank you for staying with us. We are delighted that we could enlighten your experience at the Hancock Hotel. Your review is of the utmost importance to us. We look forward to guiding your next journey.

10/10 Excellent

Chivonne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, the steak house is great stay when I’m in Findlay
Stayed 2 nights in May 2024
Response from Front Office Supervisor Evonne on 12 May 2024
Thank you for staying with us. We are delighted that we could enlighten your experience at the Hancock Hotel. Your review is of the utmost importance to us. We look forward to guiding your next journey.

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I look forward to this hotel every time I visit my child at the University of Findlay. The Hancock Hotel is a beautiful building, the staff is wonderful and very friendly.
Stayed 1 night in May 2024
Response from Front Office Supervisor Evonne on 12 May 2024
Thank you for staying with us. We are delighted that we could enlighten your experience at the Hancock Hotel. Your review is of the utmost importance to us. We look forward to guiding your next journey.

10/10 Excellent

Ian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay! Very classy!
Stayed 1 night in May 2024
Response from Front Office Supervisor Evonne on 12 May 2024
Thank you for staying with us. We are delighted that we could enlighten your experience at the Hancock Hotel. Your review is of the utmost importance to us. We look forward to guiding your next journey.

8/10 Good

Tonya, Sylvania

Stayed 1 night in Apr 2024
Response from Front Office Supervisor Evonne on 25 May 2024
Thank you for staying with us. We are delighted that we could enlighten your experience at the Hancock Hotel. Your review is of the utmost importance to us. We look forward to guiding your next journey.

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Immaculate
Stayed 1 night in Apr 2024
Response from Front Office Supervisor Evonne on 12 May 2024
Thank you for staying with us. We are delighted that we could enlighten your experience at the Hancock Hotel. Your review is of the utmost importance to us. We look forward to guiding your next journey.

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful building. Did not like the fact that their parking structure was valet only.
Stayed 1 night in Apr 2024
Response from Front Office Supervisor Evonne on 12 May 2024
Thank you for staying with us. We are delighted that we could enlighten your experience at the Hancock Hotel. Your review is of the utmost importance to us. We look forward to guiding your next journey.

10/10 Excellent

Andrea

Liked: Cleanliness, amenities, property conditions & facilities
I love this property and will return every year!
Stayed 1 night in Apr 2024
Response from Front Office Supervisor Evonne on 12 May 2024
Thank you for staying with us. We are delighted that we could enlighten your experience at the Hancock Hotel. Your review is of the utmost importance to us. We look forward to guiding your next journey.

8/10 Good

Alan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
All was great!
Stayed 1 night in Apr 2024
Response from Front Office Supervisor Evonne on 12 May 2024
Thank you for staying with us. We are delighted that we could enlighten your experience at the Hancock Hotel. Your review is of the utmost importance to us. We look forward to guiding your next journey.

10/10 Excellent

Peter

Travelled with family
The traditional decor was fabulous. This was our first time at this hotel, and certainly our first choice in the future.
Stayed 4 nights in Apr 2024
Response from Front Office Supervisor Evonne on 12 May 2024
Thank you for staying with us. We are delighted that we could enlighten your experience at the Hancock Hotel. Your review is of the utmost importance to us. We look forward to guiding your next journey.

2/10 Terrible

Bill

Disliked: Staff & service
Stayed 1 night in Apr 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Front Office Supervisor Evonne on 21 Apr 2024
Thank you for staying with us. We are delighted that we could enlighten your experience at the Hancock Hotel. Your review is of the utmost importance to us. We look forward to guiding your next journey.

8/10 Good

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a beautiful hotel. Service could use a little work.
Stayed 1 night in Apr 2024
Response from Front Office Supervisor Evonne on 18 Apr 2024
Thank you for staying with us. We are delighted that we could enlighten your experience at the Hancock Hotel. Your review is of the utmost importance to us. We look forward to guiding your next journey.

8/10 Good

Ralph

Stayed 1 night in Apr 2024
Response from Front Office Supervisor Evonne on 12 May 2024
Thank you for staying with us. We are delighted that we could enlighten your experience at the Hancock Hotel. Your review is of the utmost importance to us. We look forward to guiding your next journey.

10/10 Excellent

Sage

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Front Office Supervisor Evonne on 18 Apr 2024
Thank you for staying with us. We are delighted that we could enlighten your experience at the Hancock Hotel. Your review is of the utmost importance to us. We look forward to guiding your next journey.

10/10 Excellent

Brionnah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for our Wedding night and it was beautiful! Highly recommend
Stayed 1 night in Apr 2024
Response from Front Office Supervisor Evonne on 18 Apr 2024
Thank you for staying with us. We are delighted that we could enlighten your experience at the Hancock Hotel. Your review is of the utmost importance to us. We look forward to guiding your next journey.

10/10 Excellent

Jacob

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very happy with my stay and I will definitely be returning
Stayed 1 night in Apr 2024
Response from Front Office Supervisor Evonne on 18 Apr 2024
Thank you for staying with us. We are delighted that we could enlighten your experience at the Hancock Hotel. Your review is of the utmost importance to us. We look forward to guiding your next journey.

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Come here every time we are in town because it is clean with great staff
Stayed 1 night in Apr 2024
Response from Front Office Supervisor Evonne on 18 Apr 2024
Thank you for staying with us. We are delighted that we could enlighten your experience at the Hancock Hotel. Your review is of the utmost importance to us. We look forward to guiding your next journey.

10/10 Excellent

GABRIELA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Front Office Supervisor Evonne on 18 Apr 2024
Thank you for staying with us. We are delighted that we could enlighten your experience at the Hancock Hotel. Your review is of the utmost importance to us. We look forward to guiding your next journey.

10/10 Excellent

Darryl

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 3 nights in Mar 2024
Response from Front Office Supervisor Evonne on 6 Apr 2024
Thank you for staying with us. We are delighted that we could enlighten your experience at the Hancock Hotel. Your review is of the utmost importance to us. We look forward to guiding your next journey.

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Front Office Supervisor Evonne on 18 Apr 2024
Thank you for staying with us. We are delighted that we could enlighten your experience at the Hancock Hotel. Your review is of the utmost importance to us. We look forward to guiding your next journey.

10/10 Excellent

Camden

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely, charming hotel is a nice compliment to the downtown area! Happy to enjoy a luxury stay in such a small town!
Stayed 1 night in Apr 2024
Response from Front Office Supervisor Evonne on 6 Apr 2024
Thank you for staying with us. We are delighted that we could enlighten your experience at the Hancock Hotel. Your review is of the utmost importance to us. We look forward to guiding your next journey.

6/10 Okay

ROBERT

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The towels had a sour smell. Also no fan in the bathroom. Snug on one of the pillowcases
Stayed 1 night in Mar 2024
Response from Front Office Supervisor Evonne on 6 Apr 2024
Thank you for your review. The concerns in this review have been brought up to management.

8/10 Good

Laura

Stayed 1 night in Mar 2024
Response from Front Office Supervisor Evonne on 18 Apr 2024
Thank you for staying with us. We are delighted that we could enlighten your experience at the Hancock Hotel. Your review is of the utmost importance to us. We look forward to guiding your next journey.

10/10 Excellent

Tim

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a fantastic place for the cost.
Stayed 1 night in Mar 2024
Response from Front Office Supervisor Evonne on 6 Apr 2024
Thank you for staying with us. We are delighted that we could enlighten your experience at the Hancock Hotel. Your review is of the utmost importance to us. We look forward to guiding your next journey.

10/10 Excellent

Patrick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice and the staff were incredibly welcoming and kind.
Stayed 1 night in Mar 2024
Response from Front Office Supervisor Evonne on 27 Mar 2024
Thank you for staying with us. We are delighted that we could enlighten your experience at the Hancock Hotel. Your review is of the utmost importance to us. We look forward to guiding your next journey.

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Front Office Supervisor Evonne on 27 Mar 2024
Thank you for staying with us. We are delighted that we could enlighten your experience at the Hancock Hotel. Your review is of the utmost importance to us. We look forward to guiding your next journey.

10/10 Excellent

kelly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was great. Great location and super nice. Staff was amazing.
Stayed 1 night in Mar 2024
Response from Hotel Management on 26 Mar 2024
Thank you for staying with us. We are delighted that we could enlighten your experience at the Hancock Hotel. Your review is of the utmost importance to us. We look forward to guiding your next journey.

10/10 Excellent

ELIZABETH

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel and excellent stay
Stayed 1 night in Mar 2024
Response from Hotel Management on 26 Mar 2024
Thank you for staying with us. We are delighted that we could enlighten your experience at the Hancock Hotel. Your review is of the utmost importance to us. We look forward to guiding your next journey.

10/10 Excellent

Adrianne

Travelled with partner
Liked: Amenities
Our toilet seat was loose, but other than that, everything was wonderful
Stayed 1 night in Mar 2024
Response from Hotel Management on 26 Mar 2024
Thank you for staying with us. We are delighted that we could enlighten your experience at the Hancock Hotel. Your review is of the utmost importance to us. We look forward to guiding your next journey.

10/10 Excellent

Northern

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was easy and simple, my only complaint was the cost of parking.
Stayed 2 nights in Mar 2024
Response from Hotel Management on 26 Mar 2024
Thank you for staying with us. We are delighted that we could enlighten your experience at the Hancock Hotel. Your review is of the utmost importance to us. We look forward to guiding your next journey.

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
A great place to stay!
Stayed 1 night in Mar 2024
Response from Hotel Management on 26 Mar 2024
Thank you for staying with us. We are delighted that we could enlighten your experience at the Hancock Hotel. Your review is of the utmost importance to us. We look forward to guiding your next journey.

10/10 Excellent

Jamie

We had an amazing stay clean friendly and soft bedding
Stayed 1 night in Mar 2024
Response from Front Office Supervisor Evonne on 27 Mar 2024
Thank you for staying with us. We are delighted that we could enlighten your experience at the Hancock Hotel. Your review is of the utmost importance to us. We look forward to guiding your next journey.

10/10 Excellent

Fran

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Hotel Management on 26 Mar 2024
Thank you for staying with us. We are delighted that we could enlighten your experience at the Hancock Hotel. Your review is of the utmost importance to us. We look forward to guiding your next journey.

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hancock Hotel was excellent! Well decorated rooms and very clean. The shower was to die for after a long, snowy drive!
Stayed 3 nights in Feb 2024
Response from Front Office Supervisor Evonne on 8 Mar 2024
Thank you for staying with us. We are delighted that we could enlighten your experience at the Hancock Hotel. Your review is of the utmost importance to us. We look forward to guiding your next journey.

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hancock would be proud.
What a gem of a hotel. 5-star ambience, great restaurant and staff was amazing.
Stayed 2 nights in Feb 2024
Response from Front Office Supervisor Evonne on 23 Feb 2024
Thank you for staying with us. We are delighted that we could enlighten your experience at the Hancock Hotel. Your review is of the utmost importance to us. We look forward to guiding your next journey.

8/10 Good

Joy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The pillows were not comfortable at all.
Stayed 1 night in Feb 2024
Response from Front Office Supervisor Evonne on 6 Apr 2024
Thank you for staying with us. We are delighted that we could enlighten your experience at the Hancock Hotel. Your review is of the utmost importance to us. We look forward to guiding your next journey.

10/10 Excellent

Renee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic service!
Stayed 3 nights in Feb 2024
Response from Front Office Supervisor Evonne on 21 Feb 2024
Thank you for staying with us. We are delighted that we could enlighten your experience at the Hancock Hotel. Your review is of the utmost importance to us. We look forward to guiding your next journey.