Comfort Double Room Single Use, 1 Bedroom, City View, Mezzanine | Lounge

Reviews of Riad Ibn Battouta

4 out of 5
Riad Ibn Battouta
9 Derb Lalla Mina, Avenue Allal El Fassi - Batha, Fes, Fès-Meknès

Reviews

8.2

Very good

Rating 10 - Excellent. 20 out of 42 reviews" "
Rating 8 - Good. 12 out of 42 reviews" "
Rating 6 - Okay. 5 out of 42 reviews" "
Rating 4 - Poor. 2 out of 42 reviews" "
Rating 2 - Terrible. 3 out of 42 reviews" "

8.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well run property in heart of Fez that survived COVID-19 by running lean and mean. We were one of only three families in this ~8 room hotel owned by a family with 2 other riads nearby. Room was clean, staff were pleasant and breakfast was hearty. For the 90 euro/night fee for my family of three this was a great choice.
Stayed 1 night in Aug 2021
Response from thank on 16 Sept 2021
thank you so much and i hope to host you next time

8/10 Good

Val

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice decor, nice towels, ok beds, good location, nice staff
Stayed 1 night in Mar 2020

6/10 Okay

Luca

Travelled with family
Liked: Staff & service, room comfort
Not worth the money paid
It's a good looking hotel, but had some inconvenience: it was cold in the room beacause the
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great welcome and a beautiful facility, I loved fhe room with private terrace. Quite near the medina entrance, while easy to access from the train station via taxi.
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean. Hospitable. Great location and Great service.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Very good place. Great value and location
Stayed 2 nights in Jul 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
There is nothing I can say that I liked about this place. The overall experience was nothing like anything we had at any other Riad or Hotel during our 10 day trip in Morocco. The lady manager (Iman) was absolutely dreadful. Only pushing to sell things through this Riad and becoming rude and angry with us if we had other arrangements. She was not helpful at all. Rooms are dirty and falling apart. Breakfast we were served butter packages that when opened had mold in them. The owner of the hotel was no better. When he found that we no longer wanted to stay for the second night we had pre-booked he got extremely upset and at some times even threatening me. We were a family of 6 travelling Morocco for 10 days and we had the best experience in 6 cities with some of the kindest most welcoming people except for this place.
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Excellent hosts! Excellent hosts! Excellent hosts!
Stayed 2 nights in Feb 2019

6/10 Okay

Sultan, London

Liked: Staff & service
Disliked: Property conditions & facilities
Nice Riad. But wont consider it a 4 star. Maybe really important that others realise that a Riad experience is very different to hotels.
Stayed 2 nights in Oct 2018

8/10 Good

TDK, Australia

Liked: Cleanliness, property conditions & facilities, room comfort
Very close to the Médina. Helpful staff.
I booked a room with a view. As it’s one of a dozen bookings on this trip, I failed to notice I was given the wrong (but beautiful) room. On request and after a few staff I was changed to the roof terrace room I booked. Shame about the rain. The pictures show the riad as it is, a beautifully laid out and appointed home. Another guest returned to find her belongings packed up and moved to another Riad entirely. With the mangeress blaming the customer to me “nothing but problems”. I don’t like overfamiliarity or guilt and baksheesh requests. I had booked a tour prior to my arrival and was made to feel guilty for not giving them the business. Yet my requests in return were not met with enthusiasm. When I requested an extra hour to check out I was made to feel as though it was a huge inconvenience. As though everything was out of their control. They had a quick attitude to blaming me or anyone else for errors or broken items or wrong rooms! Nothing was their fault! Not even the apparent owner accepted responsibility. They made me feel bad. They have a wonderful roof top they don’t tell their guests about! Hopeless. I didn’t mind sharing it with the sheets and towels. It added to the authenticity.
Stayed 4 nights in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A new experience
This was my first experience with a riad, and it was very nice. Unlike a hotel, you had to knock to enter each time you left, so that was a little inconvenient for me. However, the owners were very nice and concerned about our welfare. They took good care of us. Next time I will know what to expect and take advantage of the riad experience better.
Stayed 2 nights in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointing
Is a beautiful riad lovely breakfast , however we were given a room out of the riad in the building next door without any explanation , therefore we were not able to enjoy the real Moroccan ambiance of the room which was described in the act , very disappointing
Response from el mouaouine mohammed manager on 20 May 2018
thank you so much we're happy to hear and we hope to come next time

10/10 Excellent

Mrs J A Raeburn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
This Riyad is beautiful - if you have a room at the top you will also have a great view - but, be warned there are lots of stairs to be climbed to get there! The decor is brilliant too - a lot of work has gone into this Riyad, and the food was quite adequate.
Stayed 2 nights in Jan 2018
Response from mohamed el mouaouine on 5 Feb 2018
thank you very much so if you come to visit always big welcome thank you for your visits

10/10 Excellent

Afshan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Most Enchanting Riad
This is one of the best Riad's my family and I hav stayed in! Kept emaculatly clean with an extremely friendly and helpful staff. They were willing to go the extra mile to help us acclimate to Fez. Nothing less than a five star experience -- I look forward to going back. Afshan
Stayed 2 nights in Aug 2017

10/10 Excellent

yun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice
everything is good
Stayed 3 nights in Jun 2017

10/10 Excellent

Graeme

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Home away from home.
A welcoming Riad that the staff could not do enough for you to makeep you feel at home. Outskirts of Medina but close enough to walk to and explore. Plenty of eating places around the area and small shops for bottled water etc. Get a guide ( re hotel ) to show you around the medina and after that you get a fair idea of how to negotiate it. Highly recommended Riad. (note no lifts as you would expect in this type of accomadation).

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Model for excellence!
We felt welcome the instant we arrived. The staff went above and beyond to make up for us having to switch rooms from what we had originally booked. We ate a delicious Moroccan dinner and breakfast and drank the fresh mint tea. Our upgraded room was the the suite on the second night of our stay, which was huge and comfortable. Loved the close location to walk to the Medina. Overall, I would stay here again in a heartbeat and hope you choose this place so you can experience it too!

10/10 Excellent

Imogen, Glasgow

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing, friendly hotel
This is a wonderful hotel on the edge of Fez's Medina. Room was gorgeous, the food was lovely and the owner could not have been more helpful or kind. Great stay, could not recommend more!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The owners are amazing people. Super helpful, nice and kind.

8/10 Good

Habibur, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Riad
Enjoyed our stay here. Looked after well by the owners. This Riad looks good and is clean.

8/10 Good

jay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful room, great location
Lots of space, quiet and relaxing - beautifully decorated.

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

4/10 Poor

Verified traveller

Travelled with partner
Liked: Cleanliness
La chambre ne correspond pas avec la réservation. Chambre propre mais attention au siphon bouché (Ispahan). Petit déjeuner correct, mais répétitif; service long. Riad très bien situé, près de la Médina.
Stayed 7 nights in Feb 2020

8/10 Good

Manuel

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Riad con solera accesible con vehículo
Riad con solera en buena ubicación, sin restaurante (te envían a uno que está fuera) y de trato correcto en el estilo local.
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La atención del personal, la ubicación y la terraza. Nos ayudaron a conseguir unos billetes. En todo momento tuvieron muy buena predisposición y Hamza nos ayudó.
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Expediaの地図とロケーションの説明に表示されている場所にはリアドはありません。実際の場所はメディナの近くです。リアドの公式サイトにも地図は載っていないので、他の予約サイトで確認した方が良いです。 ブルーゲートまで歩いて10分足らずです。メディナやタクシー乗り場に近く便利な立地でした。 フェス空港からリヤドまでの送迎を20ユーロで手配してもらえました。
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Buena relación calidad-precio
Buena ubicación, a 5 min de la Puerta Azul. Personal amable y atento. Desayuno copioso. Le falta alguna reforma e mn el caso de nuestra habitación: ducha, grifos, tv
Stayed 4 nights in Apr 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Un très bon accueil et des personnels très gentils Le riad est très bien placé à 5 m à pied de la Porte bleue .
Stayed 4 nights in Feb 2019

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Good location. Bed sheets not clean. The rest was very good. Very nice and warm personnel.
Stayed 2 nights in Dec 2018

10/10 Excellent

pierre, rennes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parfait, très acceuillant. Seul bémol, attention la localisation donnée sur le plan expedia ne correspond pas du tout à la réalité, le riad est situé près de la place Battha
Stayed 1 night in May 2018
Response from el mouaouine mohammed manager on 10 May 2018
thank you very much for taking the time and i write about ounce thank you for your review and we hope to see you again please if you come too fast big welcome

10/10 Excellent

ابوعلي, ليس هو الموقع الموضح بالخريطه

Liked: Cleanliness, staff & service, room comfort
الرياض بيت تقليدي تراثي وليس بفندق
جيده
Stayed 1 night in Nov 2017

2/10 Terrible

Raphael

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
I did not get what I paid for
My room was not available. They moved me to another Riad. Staff was really great in both, but I did not get what I paid for. The Riad I stayed was not as nice as the one I booked. Bathroom was smelling really bad. My room was not cleaned during my stay. Breakfast was awful.
Stayed 2 nights in Nov 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotels.com記載のホテルの場所は間違い
Hotels.com記載のホテルの場所は間違っていたため、予約したにもかかわらず、利用することはなかった。 Hotels.comではFes駅近くに記載されていたため、予約したが、実際には車でしか行けない場所にある。結局、鉄道駅近くのIbisホテルを急遽予約した。
Stayed 1 night in Jul 2017

8/10 Good

Mariangela , Potenza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un sogno
Il Riad Ibn Battuta è un luogo che ti fa immergere totalmente nell'architettura tradizionale di Fez e ti avvolge con la tipica ospitalità araba. Lo stile e le decorazioni ti portano in un'atmosfera da sogno. Il Riad si trova proprio nella medina, una posizione famtastica per raggiungere a piedi i luoghi di maggiore interesse. Il gestore,Mohammed, è una persina molto gentile e disponibil. Il Riad è molto pulito e il personale è sorridente. Lo consiglio assolutamente per ina vacanza in questa splendida città!
Stayed 4 nights in Jun 2017

10/10 Excellent

Dong won

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
알함브라에서 숙박을
너무나 만족할만 숙박이었다. 아라비안 나이트를 경헠하는 좋은 시설과 친절한 스탭들이 너무 좋았고 식사도 훌륭했다, 다만 구글에 표시도 ㄴ 위치와 실제 위치가 달라 많은 어려움이 있었다. 심지어 경찰의 도움을 받을 정도 였다.시급한 위치 수정작업이 ㅇ ㅆ어야 한다
Stayed 1 night in Jun 2017

6/10 Okay

eric

Liked: Staff & service
Manque de sérieux
A notre grande surprise l hotel était complet, nous avons été relogés dans un autre établissement, , expérience assez compliqué avec deux bébés et les bagages, l hôtelier nous à gentiment expliqué que le responsable de ce désagrément etais hôtels.Com.nous n y retournerons pas!!!
Salut cher eric je vous remercie beaucoup de vous et nous sommes vraiment désolés pour ce qui s'est passé, nous ne sommes pas responsables de ce qui s'est passé, mais même cela arrive je vous donne la suite 98 metr caré Que pour vous faire plaisir vous et votre famille pour vous satisfaire   Merci et vous êtes très gentil, j'apprécie votre sentiment

10/10 Excellent

Paulina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Riad muy bien atendido y ubicado
Lo mejor es la excelente atención del personal y en especial la dedicación de su administrador Mohamed quien hace de la estadia algo muy familiar, además es un lindo Riad.
Response from General Manager on 14 Jan 2017
MUCHAS GRACIAS POR USTED Y SU FAMILIA

6/10 Okay

Faar, E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfecte locatie, makkelijk te vinden
De riad was prachtig, de kamer waarin we verbleven ook. Vanuit de riad is alles makkelijk te voet te bereiken. De eigenaren waren erg vriendelijk. Het ontbijt was niet vies, maar ook niet bijzonder. Minpunt is dat de handdoeken tijdens ons verblijf niet verschoond zijn en het beddengoed ook niet. De kamer werd wel netjes schoongemaakt.

10/10 Excellent

CARLA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
RIAD D'ECCEZIONE
Fes. La più autentica città del Marocco. Ibn Battuta, il Riad appropriato per il soggiorno. Meticoloso rispetto delle tradizioni nell'architettura e negli arredi, silenzioso al suo interno, accoglienza come in famiglia. Di più, consigli a livello salutistico da parte del proprietario, medico di cultura rara. Chi conosciamo sicuramente lo indirizzeremo a questo Riad per il soggiorno a Fes dato che è posizionato in un luogo dove tutto di interesse può essere raggiunto a piedi. Un neo? La mancanza della doccetta almeno in luogo del bidet.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top Hotel
Die offiziellen Fotos des Hotels entsprechen versprechen viel - und entsprechen der Realität. Wir haben zu viert die "Romantic Suite" gebucht und waren sehr begeistert! Viel Platz, tolle Zimmerausstattung,... Auch die Besitzer dieses schnuckeligen, kleinen Riad-Hotels waren mehr als zuvorkommend, z.B. konnte spontan für uns eine ganztägige, private Stadtführung organisiert werden. Frühstück wurde im wunderschönen Innenhof serviert, von der Dachterrasse aus hat man einen tollen Blick auf Fes und die Nähe zur Medina ist optimal für die Erkundung der Stadt. Einziger Wermutstropfen war, das besagtes Frühstück erst um 9 Uhr serviert wurde. Für Frühaufsteher ist dies natürlich etwas spät, aber vermutlich ließe sich auch hier eine andere Zeit vereinbaren. 5 Sterne*****!

8/10 Good

martial

Liked: Cleanliness, staff & service, property conditions & facilities