Breakfast, lunch, dinner served; al fresco dining
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Reviews of Riad El Yacout

4 out of 5
Riad El Yacout
9 Derb Guebbas Batha, Medina, Fes

Reviews

9.2

Wonderful

Rating 10 - Excellent. 59 out of 92 reviews" "
Rating 8 - Good. 25 out of 92 reviews" "
Rating 6 - Okay. 5 out of 92 reviews" "
Rating 4 - Poor. 3 out of 92 reviews" "
Rating 2 - Terrible. 0 out of 92 reviews" "

9.2/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

alison

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Riad in Fes
We spend 2 nights in this splendid and beautifully maintained Riad. The staff are helpful and friendly; they arranged a guide to show us around Fes. We also had a Hammam and massage in their spa, which was lovely. Food is good and they have a bar, so you can get a beer or glass of wine. I would stay here again
Stayed 2 nights in Dec 2023

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
This Riad is past it’s sell by date.
Do not be seduced by this hotel’s claims to fame - that Bono stayed here once. He did but that was almost 15 years ago. This place today isn’t what it was then. We have been traveling across Morocco for ten days now and our stay at Riad Yacout left us deeply disappointed. Nowhere did we stay in all of Morocco that required such immediate attention as this Riad. Our room was in dire need of attention - not to mention the noise from the tour group diners that kept us awake. Our toilet didn’t work and the bathtub was corroded and the tiling were moldy ( pictures attached) The staff was hovering and nosy and constantly in our face with questions like “where do you go?” “What did you buy?” “How much did you pay?”we were so disappointed and saddened at the service, which was nothing in line with the reviews that we couldn’t wait to leave the Riad.
The bathtub
Under the sink
Bathroom tiles
Bathtub side
Stayed 3 nights in Oct 2023

8/10 Good

Mohammed

Travelled with partner
Liked: Cleanliness, staff & service
The staff was wonderful but our check-in was not great as the first room did not have a functioning AC. We had to switch rooms a couple of times, then got a free upgrade.

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

8/10 Good

Margo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The Riad El Yacout is a larger scale Riad very centrally located to the Medina and Blue Gate. The property is well appointed. The rooms are nice and mostly modern but lack small touches such as coffee service, kettle, safe and adequate shelving. The breakfast was decent. The highlight of the Riad El Yacout is the personnel. All staff were gracious and very helpful whether arranging transport, arranging knowledgeable guides for touring around the Medina or hauling heavy bags up 3 flights of stairs. Particular kudos to Marcos and Khadijah who went above and beyond to help us. Overall, our stay at Riad El Yacout was very pleasant and we would return.
Stayed 2 nights in May 2023

10/10 Excellent

Martha, Brownsville

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I’m so happy I chose to stay in this magnificent place. I have traveled around the world and this place is breathtaking. It’s so unique! The staff is very friendly and they make you feel very welcome since the moment you walk in the door. They greet you with a delicious hot tea. The food was delicious and breakfast setting was perfect. I was feeling a little sick from a day before and the hotel made me some magical tea and I felt better within minutes they even offered to send somebody to get me medications if needed. The location was walking distance to blue gate Medina. Also very close to train station as well go the tombs. Hotel was clean and smelled amazing. I will go back to visit soon! Thank you all for your lovely hospitality. This place feels like HOME!

10/10 Excellent

Marcelo

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place, great hostesses and attendance. Hot water in our room takes about 10 min to come. No elevator, be prepared to go up stairs, but they will bring your luggage’s to your room. Nice location in the center of Medina.
Stayed 2 nights in Apr 2023

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
SUPERB RIAD!!!!!!!
AMAZING!!! The Riad was beautiful. The manage Abdul upgraded our room without requesting. The room was stunning!!! The service all of the staff provided was top class, especially from Marcos who was such a nice guy! The breakfast was very nice. Can only say good things about this Riad and would definitely go back! 100% recommendation to all. Thank you Riad El Yacout and team for a perfect stay!
Stayed 2 nights in Mar 2023
Response from Reda on 2 Apr 2023
Thank you so much for your kind words. We hope to welcome you back in the near future.Regards,Riad El yacout team

4/10 Poor

Sara

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
While the Riad, it's breakfasts and the location were fantastic the staff was very sketchy, we asked them to book a car service to Chefchouan for us on our last day, and the man who was supposed to be the concierge took $250 in cash and disappeared. No ride showed up and they claimed something had happened to the driver but it was clear from the drama that that wasn't at all the case. Later we demanded our money from the hotel, not sure if they were robbed by their own employee and were able to get another hotel to get us a ride for half the price. It really put a damper on our entire experience because we expected the staff to be honest and they weren't we are pretty sure they cheated a lot of people by overcharging etc.

10/10 Excellent

donghao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendly and provideed helpful info
Stayed 3 nights in Nov 2022

10/10 Excellent

Naeem

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Staff was very friendly & cooperative. Location is also very ideal. Walking distance to Madina Blue Gate.
Stayed 1 night in Oct 2022

10/10 Excellent

Elsa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Treated like royalty!!!
We did not realize it was Ramadan when we planned our trip to Morocco. Despite this, we had a grand time. We were in Fez after a 3-day private tour from Marrakech. We were the only guests and they upgraded us to the master suite which was total royalty. The only drawback- we go thru 37 or 38 steps each way! But it was well worth it. The staff was very nice and all smiles. We really love our stay!!!
Stayed 4 nights in May 2021
Response from fatima on 7 May 2021
thank you very much Ms.Elsa for your thoughtful comment . we enjoyed having you at our property as well and can not wait to welcome you back in the near future. Enjoy the rest of your trip and have safe travels

10/10 Excellent

Amanda, Vermont

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff, especially Marco, was AMAZING. So helpful and attentive. Great location
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Marcos, Kareem, and the rest of the staff (there is a staff member that wore a bow tie that was extremely helpful but I didn't get his name) are very friendly and helpful. The property is beautiful with its intricate mosaic floors and walls and carved details. The breakfast is a typical Moroccan breakfast (bread, jam, cheese, orange juice, coffee).
Stayed 3 nights in Dec 2019

6/10 Okay

padraigh

Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2019

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Treated like Family!
Rad El Yacout is one of the best Riads in the area! Omar, Marcos, and the rest of their staff will treat you like family. We were welcomed with tea and biscuits upon arrival making the check in process much less stressful. I had some great talks and exchanges with Omar and Marcos and learned a lot about the culture, customs, and sights of Fez. On our last night we were worried about getting a taxi for the next morning since our flight was very early. They went out of their way to find a driver. They really go above and beyond here to make you feel welcome, relaxed, and at home!
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful grounds, kind staff, and good breakfast.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities
We really liked the pool but deep so might be an issue with children. Overall riad is a bit tired. In the process of adding on new rooms but existing needs a spruce up too. Staff we friendly and very helpful though. Location is good within the Médina.
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 4 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2019

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
OUTSTANDING! BEST RIAD WE STAYED AT IN MOROCCO
Of all the Riads we stayed at in Morocco, this was THE VERY VERY BEST!!!! Unbelievably beautiful. The food was outstanding. And the service was off the charts. Marco, who seemed to be in charge of many things, went utterly out of his way to make sure we were comfortable. Every riad we stayed at after this one fell short in some way because of the very high standard these lovely people set.
Stayed 3 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2019

8/10 Good

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a beautiful setting, and the staff are very friendly and helpful
Stayed 3 nights in May 2019

8/10 Good

Yochai

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and lobby but disappointing rooms
Wonderful location! The lobby and pool area is beautiful, the breakfast is amazing and the staff is helpful and nice but the rooms are disappointing, with small bathroom and weird smell...
Stayed 1 night in May 2019

10/10 Excellent

Hussain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My Little haven
One of the best places i stayed in. Clean, lovely food, very friendly staff and knowledgeable staff. The hotel is a walking distance of the Blue Gate. I have booked two tours via the hotel 1st was a walk in the city with site seeing and the 2nd was a day trip to Meknes and Volubilis
Stayed 4 nights in Mar 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was magnificent, especially Marcos. He was thoughtful, attentive, very quick to meet our needs. Friendly and helpful, a pleasure to talk to and very knowledgeable about Fez. We will definitely recommend Riad El Yacout to our family and friends. I hope will be able to come back soon!
Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The well located Riad in the Fez Médina is beautiful, very clean and very safe. The staff are responsive, helpful and kind. We especially appreciated the attentiveness of Houda, the Riad manager, the service provided by Marcos, and the cooking class provided by Nezha translated by Idriss. We enjoyed an amazing Moroccan experience.
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are big and Marcos was very polite and showed to be very proficient both English and Spanish language/ breakfast is great.
Stayed 1 night in Apr 2019

8/10 Good

Judy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
had a great time in fes, the riad is great , exellent stuff and service , the only down size is the parking . we booked a place with free parking but there was no parking , we had to find our own and pay for it .
Stayed 2 nights in Mar 2019

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful All Around Moroccan Experience
I stayed for 3 nights at the Riad El Yacout, and got a wonderful and true Moroccan experience. Service was fenomenal. Carlos went above and beyond to serve us and Houda, the manager, made sure we were having a great time, all the time. We enjoyed eating at the restaurant, which had delicious food and enjoyed tea and cookies daily at the amazingly beautiful courtyard. Breakfast was delicious, plentiful and served with love. We became friends with the staff, and said goodbye with hugs and kisses! I don’t remember ever doing that when leaving a hotel. I highly recommend it!
Stayed 3 nights in Feb 2019

10/10 Excellent

Troy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect in almost every way.
Stay was excellent. Had a bit of trouble finding the place with our car at first, but Zack came out to street to find us and with the entire staff, from there made the whole experience wonderful. Beautiful space, fantastic breakfast, and exceptional service. Our only regret was not coming in summer so that we could enjoy the outdoor courtyard and pool more. The only small detail we noticed is that our reservation had free parking but in the end we had to pay. Overall, highly recommended!!
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service and great place to stay. Staff was very polite and organized wonderful day trips for us. Wonderful Riad to stay if you want to visit Fez
Stayed 4 nights in Oct 2018

10/10 Excellent

Gail, Vancouver, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This historic residence was our first introduction to Morocco and when the heavy wooden door swung open to reveal the serene courtyard and what might possibly be one of the country's most humble and capable managers we knew at once that we had made a good choice. The strength of this property is evenly divided between the ornate and spacious riad and their professional yet personable staff. It is the kind of place where instead of shaking hands on departure you just wish you could hug them. We are extremely pleased to have experienced this mystical riad.
Stayed 2 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities
Great location and staff. Breakfast was delicious and toiletries were of Argan oil.
Stayed 3 nights in Oct 2018

10/10 Excellent

Clark, Nashville TN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing service
Unequivocally outstanding service at this hidden Gem in Fez. I have traveled in over 20 countries. I have to say that this place had the best service of any hotel I have been to. It is hidden at the junction of the old city and the Médina in an unassuming alley. The staff made our entire family feel at home and at ease. The manager came to greet us at the door. Our luggage was whisked away. We were offered refreshments while we completed the requsite paperwork to check in. The first night we were there, my wife needed an adaptor for her cell phone to charge it overnight. So, I called down to the desk to ask for an adaptor. Perhaps the language barriers or phone interference altered the language phenomes to some extent. Long pause. You need an adaptor? Yes. What kind of adaptor do you need? “ I just need an adaptor. “. Long pause. Ok. We will call you back. Three minutes later I get a call back. “. OK. We will have an adaptor in your room in 30 min. Thirty min later a Doctor shows up with three assistants, the hotel manager and two hotel staff. I explain that we only needed a voltage adaptor for a cell phone. Many apologies and explanations later we understand the situation. What was most reassuring in this entire humorous experience was the level and degree of concern for their guests which they evidenced by their actions. No charge. Terrific service. Would recommend to anyone.
Stayed 1 night in Jun 2018

10/10 Excellent

Molly, Nashville TN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unbelievable Hospitality
Warm and Loving Host. The service is off the map. These people will do anything to make your stay enjoyable. Would definately stay here again.
Stayed 1 night in Jun 2018

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2018

10/10 Excellent

Lisa, Washington, DC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Riad in the Medina
This was a beautiful Riad that was easy to find, as it's only steps from one of the entrances to the Medina. I checked in and was elated to get a room upgrade. Even more elated to learn that it was to a room that Bono from U2 slept in several years ago. The courtyard area was lovely, and ate a wonderful breakfast there in the morning. The staff was wonderful -- with great senses of humor! I'd recommend this Riad to anyone traveling to Fes.
Stayed 1 night in Mar 2018

10/10 Excellent

Justine, Boston, MA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay!
We stayed at riad El yacout for 4 nights. Everything was wonderful, from the delicious dinner our first night, to a wonderful breakfast every morning, to the kind and attentive staff. The room was large, very clean and comfortable. We came in one night soaked from the rain and the staff immediately took our jackets to dry and set us up by the heaters with tea. Badr and the entire staff were so helpful and welcoming for the whole stay. I highly recommend riad El yacout and will stay there again if I return to fes!
Stayed 4 nights in Feb 2018

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Treated Like Royalty!
The service here was impeccable and everyone was so friendly. To stay in what felt like a palace that was beautifully built hundreds of years ago was such a special experience. Also, breakfast was fantastic! I've never sampled so many different pastries and breads.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
it is good when it works
It is indeed a beautiful Riad. The photos show it. If you have mobility problems and cannot use stairs make sure they know it and reserve a room on the ground floor. The pool and the court yard are fantastic. It is hard to find it, it is on a small street not accessible by car, so make sure you ask them how to find it. We had them pick us up at a parking garage where we left our car for the 3 nights. The location is pretty fantastic cause it is in the Medina and you can walk anywhere. In the end we had a good experience there but from the 3 nights one was not good because our room smelled like sewer (we had reserved a simple suit - not the Bono Vox one - but come on...). After we contacted Expedia, the staff gave us a fantastic room but we were pretty much ignored for 20 hours. Elevator did not work. The wifi also did not work in the first 20 hours in the part of the hotel where we were - and we had complained 3 times. So, yes, I guess it was good but if you have a problem you need to escalate it pretty fast. Besides this strange start, everybody was friendly but the women in the hotel staff were extremely efficient and willing to accommodate our needs.
Stayed 3 nights in Dec 2017
Response from El yacout on 19 Jan 2018
Dear sir, Thank you very much for staying with us and for your feedback. In what concerns the internet, unfortunately that is something that the entire old medina suffers from. the infratucture of the old medina is very poor and it causes the internet to be spotty sometimes. As for the plumbing problem, our techical team did fix it in the morning but since the problem persisted and you complained about it again,I contacted you right away and offered to change your room immediately and upgraded you to a suite. As for the lift, The installation is still in progress as it was installed that week. Thats why it is not operational yet. Other than that, thank you for praising our riad and our staff. We are glad that you enjoyed your stay. Regards, El yacout team

8/10 Good

brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Much better than any hotel!
The staff jumps over themselves to make sure your stay is good and they are doing everything they can to help you. Their service was outstanding!
Stayed 2 nights in Nov 2017
Dear Mr Brian, Thank you for your feedback. It was a pleasure having you stay at our riad. Enjoy the rest of your trip in Morocco and please come back to visit us soon . Regards, El Yacout team

10/10 Excellent

m.s, Dublin, Ohio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A beautiful Traditional place with very caring st.
It was a very nice place . The staff were very nice and caring. The breakfast was very good . I would recommend every one who is going to Fes should experience this hotel.
Stayed 2 nights in Oct 2017
Response from El Yacout Team on 4 Nov 2017
Dear Sir/Madam, Thank you very much for staying with us and for taking the time to review our riad. we hope that you will get a chance to come back visit us soon. Regards, El yacout team

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable
The Raid was really beautiful and charming with all the comforts . The staff were friendly and helpful. However, the wifi in the room is bad and the dinner we had at the restaurant was below par. Other than these it was a comfortable stay.
Stayed 1 night in Jun 2017

10/10 Excellent

Michael, Orlando, Florida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel, very gracious
Very helpful with our transportation, touring, guide needs. Service oriented, available at all times. We would recommend it to western visitors as a calm, quiet location.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Riad choic
Was very especial stay , great place and excellent staff , being not inside the old city rather in the edge is also an advantage for easier transport , however every thing worth to see is few minutes walk .