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"My stay was disappointing due to poor service. Housekeeping was non-existent—they gave us cleaning supplies instead of cleaning the room. They also charge extra for coffee refills, which felt unreasonable. The hammam only worked for one of the three days we were there. To make matters worse, I was double-charged and had to call five times, waiting over a week to get my money back. The reception was almost always empty, making it hard to address issues. I wouldn’t recommend staying here unless...

"This hotel is quite roomy and comfortable and very warm in the winter. The breakfast was a pleasant surprise with a good variety, especially the fresh fruit and salmon. The downside is no fridge or tea and coffee making facilities in the room. The manager happily did laundry for us which we really appreciated. We walked from the train (easy enough downhill) but learned afterwards that a bus meets the train, so look out for it!"