BelleVue Belsana

Lovely hotel with great staff in a picturesque location on the cliffs. A few minor issues and one major one. The minor ones first, the bed was very hard and not very comfortable and the pool was very cold. The major one was that the food in the restaurant was ALWAYS cold, they provide a microwave to heat up your own food but I feel that it should be hot start with. This said, the food was of excellent quality and tasted delicious, shame it was barely warm. The only other point I would make is Porto Colom is very quiet, and only really suitable if you want a quiet, relaxing holiday as there is no hotel entertainment and no nightlife to speak of.

Pros: The staff

Cons: Cold Food

Location: Beautiful but very quiet

The Belsana was a very pleasant hotel, extremely good value for money. The staff were all very helpful especially Ann on Reception. Visitors should be aware that there is no entertainment at the hotel and no 'comfortable' seating in the bar area for relaxing but there are some nice bars in the local area. It is worth asking for a room with a sea view as the scenery is lovely. The food is typical of an all inclusive, functional and plentiful! but the whole inclusive package was very good value. Overall we had a wonderful time and would book this hotel again.

Pros: Good value for money, location and views of the sea

Cons: Drinking coffee out of plastic cups

Location: Porto Colom is a quiet fishing village not a place for people wanting a lively holiday, but really worth a visit

The Hotel is basic, but clean, with Avril and Anne on reception being extremely helpful, and we had a view from our room which was spectacular.Maybe one benefit for the end of the season was the hotel was nice and quiet with no rowdy guests.But maybe they were not rowdy because there was nothing happening at any time to get people in the mood for fun! Totally bereft of entertainment, just piped music in the bar in the evening. The big letdown was the food, which has been mentioned loads in other reviews. To my wife and I, the food on holiday plays an important part of our enjoyment, and even in a 3 star with a buffet you can usually find something to eat,but I was really irritated that when we came to eat at 1900( opening time), the food on display was barely warm. This says to me that it had been put out much earlier than needed, and to then put a microwave in the middle for the plated food to be heated up is an absolute nonsense. The Hotel will destroy itself if it does not get this crucial part of it's offer resolved. 4 nights stay,all inclusive, yet after the second night we had to pay at local restaurants for both Lunch and Dinner on days 3 and 4. Not our choice, but driven to do so by the poor quality of the food and its dreadful( and unhealthy) temperature. I cannot say with any truth that this holiday delivered what we were looking for. A shame, when the basics were OK,the staff were friendly and helpful, and the location was acceptable. Definite need for Improvement.

Pros: Friendly Reception staff

Cons: Unhealthy tepid food( at best)

Location: at the quiet end of a picturesque resort