Indoor pool, seasonal outdoor pool, pool umbrellas, pool loungers
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Reviews of Hilton Pilar

4.5 out of 5
Hilton Pilar
Route 8, KM 60.5, Fátima, Buenos Aires

Reviews

8.8

Excellent

Rating 10 - Excellent. 93 out of 163 reviews" "
Rating 8 - Good. 44 out of 163 reviews" "
Rating 6 - Okay. 14 out of 163 reviews" "
Rating 4 - Poor. 7 out of 163 reviews" "
Rating 2 - Terrible. 5 out of 163 reviews" "

9.2/10

Cleanliness

8.6/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Anthony

Stayed 3 nights in Nov 2023

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Kate

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in this area
We have stayed here about 7 times. The staff is very accommodating and the security is tight. Lovely outdoor pool area but it’s not heated. Housekeeping does a great job. Good restaurant, room service and bar. Take the free bikes for a ride around the golf course. Lots of birds including owls can be seen at any time of day.
Stayed 3 nights in Nov 2023

10/10 Excellent

Kate

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Scott

Stayed 14 nights in Dec 2022

2/10 Terrible

James

Stayed 1 night in Nov 2022
Response from Hilton Pilar on 5 Dec 2022
Dear Mr. Worker,Greetings from Hilton Pilar! Weve received your review and are very sorry to hear your experience with us was not as good as expected. Would you be so kind to let us know what went bad so we can take action and evolve? Please do not hesitate to contact us if theres anything you need on our end.Regards

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best in Pilar
I have stayed here several times. It’s a great choice in Pilar. Beautiful hotel with spa and room service. They need more parking though. The hotel was fully booked and it was difficult to find a spot.
Stayed 9 nights in Nov 2021

10/10 Excellent

Mauricio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2020
Response from Hilton Pilar on 4 Mar 2020
Estimado huésped, muchas gracias por su rápida respuesta. Esperamos poder volver a recibirlo pronto en Hilton Pilar.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful rural setting. Person at checki in no the friendliest
Stayed 2 nights in Dec 2019
Response from Jimena Marchán on 7 Jan 2020
Dear Guest, Thank you for your feedback about your stay in our property. Your feedback is great, as it helps us to further improve our service levels. Kind Regards, Hilton Pilar.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice staff, the property is really nice by the golf course
Stayed 1 night in Jan 2020
Response from Jimena Marchán on 7 Jan 2020
Dear guest, Thank you for your comments about your stay in our property. Your feedback is invaluable. I’m glad you enjoyed our facilities, and our location . Kind Regards, Hilton Pilar

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
bad experience with spa stuff
Overall stay was ok except a bad experience with Spa stuff. They were very rude and unprofessional. We hired 4 massage services. After we were done, we were hanging out at the Spa waiting area trying to decide what to do next. They Spa stuff kicked us out as we were intruders. Very rude. I haven't never experience anything like that in any other hotel. specially when we spent a lot of money at the hotel and we were on the waiting area. We were not even using the spa facilities.
Stayed 2 nights in Dec 2019
Response from Jimena Marchán on 7 Jan 2020
Dear guest, Thank you for your feedback about your stay in our property. Your feedback is great, as it helps us to further improve our service levels. We are truly sorry about the inconveniences you experienced during your stay with us. It seems that we were not able to deliver on several aspects of our service. We have shared your comments with our staff, in order to review and implement corrective measures. We will be contacting you separately regarding your comment about your experience at the Spa, in order to find out more about why we couldn’t deliver our service to your satisfaction. Thank you again and we look forward to having another opportunity of hosting you again in the future. Kind Regards, Hilton Pilar

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from Hilton Pilar on 27 Dec 2019
Estimado Matthew, muchas gracias por enviarnos sus comentarios luego de hospedarse en nuestra propiedad. Esperamos poder volver a recibirlo pronto en Hilton Pilar.

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes I like it a lot very clean and good staffs very clean good Resturant
Stayed 10 nights in Jun 2019
Response from Hilton Pilar on 4 Jul 2019
Dear guest, thank you very much for your feedback. We are delighted to know that you enjoyed our property and food. We hope to see you soon at Hilton Pilar.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing presidential suite. Plenty of space to enjoy the facility and deck. Would recommend for anyone traveling with a family or want a quiet place outside Buenos Aires.
Stayed 3 nights in Apr 2019
Response from Hilton Pilar on 22 Apr 2019
Dear guest, thank you for the feedback and delighted to read you had a great stay with us. We look forward to welcoming you back to our property. General Manager Assistant

8/10 Good

Sieczka

Travelled with partner
Lamentablemente un hotel de esta carmtegiria no tenía stock de toallas vergonzoso
Stayed 4 nights in Mar 2024

8/10 Good

Gustavo

Stayed 1 night in Feb 2024

10/10 Excellent

Roberto

Stayed 4 nights in Jan 2024

10/10 Excellent

Laszlo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

4/10 Poor

marcelo

Stayed 2 nights in Jun 2023

4/10 Poor

E

Stayed 1 night in May 2023

10/10 Excellent

GUSTAVO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy limpio
Stayed 1 night in Apr 2023

8/10 Good

NICOLAS OSCAR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

2/10 Terrible

Beatriz

Travelled with family
Disliked: Staff & service
La habitacion tenia un fuerte olor a cloacas
Stayed 1 night in Apr 2023

2/10 Terrible

Beatriz

Travelled with family
Disliked: Cleanliness, property conditions & facilities
OLOR A CLOACAS EN HABITACION Y BAÑO
Stayed 1 night in Apr 2023

10/10 Excellent

Flavio martin

Stayed 1 night in Mar 2023

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2023

10/10 Excellent

Maria Ines

Stayed 1 night in Feb 2023

8/10 Good

sergio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023

8/10 Good

Carmela

6/10 Okay

Silvina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Todo impecablemente limpio. Las camas dobles resultaron pequeñas para dos adultos. Una contra que me hace no volver es que no incluye desayuno. El playroom bastante bien. El aire acondicionado no estaba encendido y hacía calor. Los comandos de la PlayStation estaban descargados.La piscina muy limpia y la atención de los encargados de ella excelente.En general una buena experiencia.La atención en general de camareras y en el lobby muy bien.
Stayed 2 nights in Dec 2022

10/10 Excellent

María Cristina

Stayed 1 night in Nov 2022
Response from Hilton Pilar on 2 Dec 2022
Maria Cristina,Muchísimas gracias por su respuesta! Nos complace saber que ha disfrutado de su estadía.Esperamos recibirla nuevamente pronto.Saludos,

10/10 Excellent

Juan Carlos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo estuvo genial
Stayed 2 nights in Oct 2022
Response from Equipo de Reservas on 7 Nov 2022
Estimado Juan Carlos,Muchas Gracias por sus comentarios y por habernos elegido! Quedamos a su disposición para lo que necesite y esperamos recibirlo nuevamente en Hilton Pilar!

10/10 Excellent

Alexis

Stayed 2 nights in Aug 2022

8/10 Good

Aldana

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gusto el lugar y la habitación. No me gusto la pileta climatizada muy chiquita y debido a que había mucha gente se demoró el chek in
Stayed 1 night in Aug 2022

8/10 Good

Pablo Marcelo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
LO QUE NO NOS GUSTO ES QUE EL SEGUDO DIA DE LA ESTADIA SE ALOJARON EN LA HABITACION CONTINGUA A LA NUESTRA, UNOS CHICOS CREEMOS ENTRE 10 Y 12 AÑOS, QUE GRITABAN A LAS 7 DE LA MAÑANA DEL DOMINGO 14/8 Y TAMBIEN LA NOCHE ANTERIOR, INCURRIERON EN LA MISMA PRACTICA. CREO QUE AL ASIGNAR LAS HABITACIONES DEBERIAN TENER EN CUENTA EN LO POSIBLE, ESTE TIPO DE SITUACIONES DE ALOJAR A FAMILIAS CON CHICOS MENORES EN HABITACIONES ALEJADAS DE LAS OTRAS ASIGNADAS A LOS DEMAS PASAJEROS YA SEA SOLOS O CON HIJOS MAYORES A 16 AÑOS. NOSOTROS ESTUVIMOS EN LA HABITACION 343 ENTRE EL VIERNES 12/8 Y EL DOMINGO 14/8 Y EL BULLICIO PROVENIA DE LA HABITACIOMN 345. FUERA DE ESTO, LO DEMAS EXCELENTE.
Stayed 2 nights in Aug 2022

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Genial
Excelente, el lugar fantástico y la comida de muy buen nivel, volveré sin duda alguna
Stayed 1 night in Aug 2022

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
tranquilidad y esperada atención
muy amables y atentos a cualquier problema que se presente. Excelente lugar para esparcimiento.
Stayed 3 nights in Jul 2022

10/10 Excellent

luciano a

Stayed 1 night in Jul 2022

10/10 Excellent

Adrian

Stayed 1 night in Jun 2022

10/10 Excellent

andres

Stayed 1 night in May 2022

10/10 Excellent

Pablo

Stayed 1 night in May 2022

10/10 Excellent

Maximiliano

Stayed 1 night in May 2022

10/10 Excellent

Jose

Stayed 2 nights in Apr 2022

10/10 Excellent

alejandra

Stayed 2 nights in Apr 2022

10/10 Excellent

Diego

Stayed 2 nights in Apr 2022

2/10 Terrible

Alejandra

Liked: Cleanliness, staff & service, property conditions & facilities
En un hotel TAN costoso NO pueden tener sábanas y edredones tan sintéticos que suenen al moverse y no dejen dormir. HORRIBLE ESA CALIDAD DE SÁBANAS!! MI HIJO SE MOVÍA Y NO PUDE NI DORMIR POR EL RUIDO QUE HACÍAN!!! Cambien sus sábanas y edredones URGENTEMENTE
Stayed 1 night in Apr 2022

10/10 Excellent

Gastón

Stayed 1 night in Apr 2022

10/10 Excellent

Jorge

Stayed 2 nights in Feb 2022