Verified review
4/10 Poor
Robert
29 Aug 2026
When we arrived the guy asked for ID , scanned it through some 3rd party database that decides for the hotels if you're worthy of staying there. Apparently I'm a "criminal", we were turned away. No heads up a to this being a thing, I booked online, knew nothing about this possibility until we arrived at 10pm.
Luckily Expedia was very helpful and it took about an hour, but they handled everything on their end including making sure that wouldn't happen at the next hotel.
We ended up going to the microtel and it was good. No problems there. Just be weary.
I will say this, I've been to this hotel in the past and that's why I picked it. I like this hotel. I do not like their new policy or how they're implementing it.
The whole 3rd party look up is crazy, "computer says you're criminal, sorry" it's a hotel room, not first and last on an apartment.
Stayed 2 nights in Aug 2026
































