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Reviews of Holiday Inn Morgantown - Reading Area, an IHG Hotel

3 out of 5
Holiday Inn Morgantown - Reading Area, an IHG Hotel
6170 Morgantown Road, Morgantown, PA

Reviews

8.0

Very good

Rating 10 - Excellent. 366 out of 935 reviews" "
Rating 8 - Good. 304 out of 935 reviews" "
Rating 6 - Okay. 131 out of 935 reviews" "
Rating 4 - Poor. 85 out of 935 reviews" "
Rating 2 - Terrible. 49 out of 935 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Cynthia, Olive Branch

Liked: Amenities
. Just wish the curtains would close so it could be dark in the room. 🙈
Stayed 4 nights in Apr 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was more then expected! The hospitality was wonderful! The only thing that i could possibly complain about was the jacuzzi time .....people seem to think its all there's! Like an entire family took up the jacuzzi all night. I wanted to spend at least 20-30 minutes soothing my muscles but could not get a chance!
Stayed 1 night in Apr 2024

6/10 Okay

Alissa, Sidman

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024

4/10 Poor

Jessica

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Hotel lobby area was clean but the rooms were not great. The air conditioning was not working. Definitely not worth the price paid.
Stayed 2 nights in Mar 2024

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was Very clean and the staff, in my experience, was extremely helpful and friendly.
Stayed 2 nights in Feb 2024

10/10 Excellent

DONALD

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice renovated rooms with plenty of charging stations, Kurick coffee machines, fridge and microwave
Stayed 1 night in Feb 2024

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Kathy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Front desk was super nice and helpful!
Stayed 1 night in Feb 2024

8/10 Good

Majid

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

Jose

Business traveller, Travelled with partner
Liked: Cleanliness, amenities
Casino across the street

10/10 Excellent

Brianna

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Donald, Mohnton

Stayed 1 night in Jan 2024

10/10 Excellent

Connie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good customer service very professional staff
Stayed 1 night in Jan 2024

4/10 Poor

Vince

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Fine to rest your head, but that’s all
Check in was great, quick and easy. Staff was friendly. Room was just OK from a cleanliness standpoint. Some light switches had “something” on them. Pain was peeling on the corners of the walls. Room never felt warm enough despite having the heat set to 80. Breakfast was, in a word, pathetic. First, our room rate included breakfast for both days, but there was no breakfast service on our second day. We were thankful as what we were served on both days was dry powdered eggs and soggy bacon, soggy sausage and soggy French toast. If we had paid the $12.95pp we would have been livid.
Stayed 2 nights in Dec 2023

6/10 Okay

Debbie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Stayed 1 night in Dec 2023

10/10 Excellent

Oleksandr, Allen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Zachery

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this property was amazing. I couldn’t have asked for anything better. The outlets were a little loose, but that’s too be expected from time to time. The bathtub took a while to drain but nothing to complain about.
Stayed 2 nights in Dec 2023

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Brenda

Stayed 1 night in Dec 2023

8/10 Good

Gregory, Swampscott

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

4/10 Poor

Amber

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Lobby smells like chlorine, rooms are filthy, carpets had blood stains, hair in bathrooms, curtains are sheer so if you window faces lobby there are bright lights in your room all night, pillows are flat. Would not recommend staying here.

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

Loretta

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 1 night in Dec 2023

10/10 Excellent

angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Bill

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 2 nights in Nov 2023

10/10 Excellent

Deborah

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room very clean! Good water pressure! Quiet! The bartenders made delicious drinks! Delicious fries, burgers, large soft pretzel delightful to nibble on with two good dipping sauces! So close to Hollywood Casino! Lots to do in this area!

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I received a warm welcome at a comfortable and safe hotel. The location is convenient for local business, including the casino and more.
Stayed 1 night in Nov 2023

10/10 Excellent

Dennis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient for our needs.
Stayed 1 night in Nov 2023

6/10 Okay

Laurie

Travelled with family, Business traveller
Liked: Staff & service
The common areas were dated but clean. The room, however, was very worn out and when I looked for an outlet on the wall between the queen beds, I was grossed out by how the wall and the phone outlet was covered with caked on dirt and hair. I don't think this room has been deep cleaned for decades. It was definitely not worth the rate I paid.
Stayed 2 nights in Nov 2023

6/10 Okay

Norma

Stayed 1 night in Nov 2023

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean well-maintained property with pool, hot tub, and plenty of parking. I have stayed there before, and the only negative was that the breakfast (added cost) wasn't very good. We got our breakfast elsewhere this time.
Stayed 1 night in Oct 2023

8/10 Good

Kim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Okay
Stayed 1 night in Oct 2023

10/10 Excellent

Javier

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very satisfied
Stayed 2 nights in Oct 2023

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Okay stay
The staff was good, just the atmosphere was dark: lobby, room and the pool had no privacy.
Stayed 1 night in Oct 2023

8/10 Good

Kelli

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the pool and hot tub is strange, in the center of the Lobby👎 The shower water pressure was amazing in the bathroom 👍 Overall great lil area and location, casino, Mickey D’s, places to eat & have a beverage of your choice ! Wish there were some shopping near👍 Would definitely stay again and recommend to others👍Breakfast well worth the money at the Hotel @ Gasoline Alley, but the Egg Station needed help, long line with 1 person cooking to order👎
Stayed 2 nights in Oct 2023

10/10 Excellent

Lori

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not like the fact as soon as you walked in the lobby, you nearly bumped into the pool. It is a little private where they added some high divider walls, it just seemed out of place and thrown in that area.
Stayed 1 night in Oct 2023

10/10 Excellent

daria

Travelled with partner
Always fast and easy check n
Stayed 1 night in Oct 2023

4/10 Poor

m

Depressing
Stayed 1 night in Oct 2023

10/10 Excellent

Kerry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
not enough carts to bring luggage to and from room. Enjoyed the stay very much. Will come bk soon
Stayed 2 nights in Sep 2023

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

6/10 Okay

Lori

Travelled with family
The hotel was nice enough but the cost was way out of line. Sign posted in the room for maxium cost per night was way lower then what we paid.
Stayed 2 nights in Sep 2023

6/10 Okay

Yun

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

SANG HO, HOBOKEN

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Generally good condition
Stayed 1 night in Sep 2023

8/10 Good

Doug

Liked: Cleanliness, staff & service, property conditions & facilities
Did not like the automatic disabling of my key/Card at 11am on Sunday without some advance warning. A text message or phone call. Cost me extratime and frustration. Had more stuff in room and even inside the side doir of the buidung.
Stayed 3 nights in Sep 2023

8/10 Good

Karen

Liked: Staff & service, room comfort
The Beds were comfortable not so mmuch the chair. It was clean but the curtains and some areas could use a little up dating. Staff we very pleasent. Our bathron door wouldn't close all the way. You only get housekeeping if you ask but since we were only there 2 nights that was ok. Pool was nice even in a strange location. We payed for breakfast and it was very good.
Stayed 2 nights in Sep 2023

10/10 Excellent

Jeffrey

Stayed 1 night in Sep 2023

4/10 Poor

Brittani

Stayed 1 night in Sep 2023

2/10 Terrible

Julio

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023