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Buckerell Lodge Hotel

3.0 star property
Hotel in Exeter with 24-hour front desk and restaurant

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Buckerell Lodge Hotel welcomes guests with a serene atmosphere, featuring a terrace and garden perfect for unwinding after a day of exploration. Visitors praise the setting, and amenities include an arcade/game room, bar, restaurant, and free WiFi in all rooms.

Reviews

5.6 out of 10

Popular amenities

  • Bar
  • 24/7 front desk
  • Parking available
  • Pet-friendly
  • Breakfast available
  • Free WiFi

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Basic Double Room

Basic Double Room

Basic Double Room

Highlights

Heating
Flat-screen TV
Private bathroom
Electric kettle
In-room safe
Iron/ironing board
Pet friendly
High chair
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Basic Single Room

Basic Single Room

Basic Single Room

Highlights

Heating
Flat-screen TV
Private bathroom
Electric kettle
In-room safe
Iron/ironing board
Pet friendly
High chair
  • 18 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Basic Triple Room

In-room safe, iron/ironing board, free WiFi, bed sheets

Basic Triple Room

Highlights

Heating
Flat-screen TV
Private bathroom
Electric kettle
In-room safe
Iron/ironing board
Pet friendly
High chair
  • 30 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Twin Room

In-room safe, iron/ironing board, free WiFi, bed sheets

Twin Room

Highlights

Heating
Flat-screen TV
Private bathroom
Electric kettle
Pet friendly
In-room safe
Iron/ironing board
Desk
  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

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Interior detail

Exeter Rougemont hotel by Sunday

Exeter
  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Breakfast available
8.0 out of 10, Very good, 1,002 reviews
The price is NZ$155
includes taxes & fees
23 Nov - 24 Nov
Exeter Rougemont hotel by Sunday
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About the area

Map
Topsham Rd, Exeter, England, EX2 4SQ

What's nearby

  • Exeter's Historic Quayside - 9 min walk - 0.8 km
  • University of Exeter - Saint Luke's Campus - 14 min walk - 1.2 km
  • Spacex - 3 min drive - 2.1 km
  • Exeter Cathedral - 3 min drive - 2.1 km
  • University of Exeter - 4 min drive - 3.1 km

Getting around

  • Marsh Barton Station - 16 min walk
  • Exeter (EXT-Exeter Intl.) - 18 min drive

Restaurants

  • ‪Topsham Brewery - ‬5 min drive
  • ‪The Hourglass - ‬16 min walk
  • ‪Choys - ‬18 min walk
  • ‪Horse & Groom - ‬20 min walk
  • ‪The Dolphin - ‬9 min walk

About this property

Buckerell Lodge Hotel

Property highlights
Take advantage of a terrace, a garden and an arcade/games room at Buckerell Lodge Hotel. In addition to a bar and a restaurant, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Cooked-to-order breakfast (surcharge), self-parking (surcharge) and smoke-free property
  • A 24-hour front desk and outdoor furniture
Room features
All guestrooms at Buckerell Lodge Hotel feature comforts such as free WiFi and safes.
Other conveniences in all rooms include:
  • Changing tables and highchairs
  • Electric kettles and heating

Similar properties

Exterior
Exeter Court Hotel
  • Parking included
  • Free WiFi
  • Restaurant
  • Breakfast available
8.8 out of 10, Excellent, 1,006 reviews
The price is NZ$118
includes taxes & fees
23 Nov - 24 Nov
Exeter Court Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (GBP 4 per night)

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 3.95 to 10 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room

Family friendly

  • Arcade/game room
  • Changing table
  • High chair
  • Snack bar/deli

Conveniences

  • 24-hour front desk

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle

More

  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 15 per pet, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately GBP 3.95 to 10.00 per person
  • Uncovered self-parking fee: GBP 4.00 per night
  • Pet fee: GBP 15 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

This property does not have any lifts

Property is also known as

Buckerell Lodge Hotel Hotel
Buckerell Lodge Hotel Exeter
Buckerell Lodge Hotel Hotel Exeter

Frequently asked questions

Is Buckerell Lodge Hotel pet-friendly?

Yes, pets are allowed at this property. There's a fee of GBP 15 per pet, per stay. Service animals are exempt from fees.

How much is parking at Buckerell Lodge Hotel?

Self-parking is available for GBP 4.00 per night.

What time is check-in at Buckerell Lodge Hotel?

Check-in start time: 2:00 PM; check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Buckerell Lodge Hotel?

Checkout is at 11:00 AM.

Where is Buckerell Lodge Hotel located?

Situated in Exeter, this hotel is within 1 mile (2 km) of Exeter's Historic Quayside, Quay House Visitor Centre and City Wall. Clip 'n Climb and University of Exeter - Saint Luke's Campus are also within 1 mile (2 km). Marsh Barton Station is 16 minutes by foot and Exeter Central Station is 29 minutes.

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Buckerell Lodge Hotel Reviews

Reviews

5.6
Rating 10 - Excellent. 17 out of 126 reviews
Rating 8 - Good. 25 out of 126 reviews
Rating 6 - Okay. 25 out of 126 reviews
Rating 4 - Poor. 29 out of 126 reviews
Rating 2 - Terrible. 30 out of 126 reviews

5.6/10

Cleanliness

6.4/10

Staff & service

4.8/10

Amenities

5.0/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

10/10 Excellent

Rachel

Liked: Staff & service, property conditions & facilities, room comfort

Nice stay

Really lovely room, very big, reasonable price, very comfy
Stayed 2 nights in Oct 2022

8/10 Good

d

Liked: Cleanliness, staff & service, room comfort
Generally a tired hotel. But it looks like it is getting improvements. Bed very comfy. Big TV. No problem with room at all. Quiet location friendly staff
Stayed 1 night in Aug 2022

6/10 Okay

Verified traveller

Liked: Staff & service

Over night stay

We only had an overnight stay and the room was satisfactory, the overall rooms are ready for new carpets the grout needs replacing in areas, but due to Covid and the current cost of living the people there do a good job. To employ another few staff at busy days on a temporary basis would be very beneficial to the permanent staff.
Stayed 1 night in Sep 2022

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Very underwhelmed. Run down hotel needing updating.
Stayed 1 night in Oct 2022

4/10 Poor

Wes

Disliked: Property conditions & facilities

Tired

Run down dated hotel, parking charge extra as booked via hotel.com
Stayed 1 night in Jul 2022

4/10 Poor

Simon

Disliked: Cleanliness, property conditions & facilities

Not good

Very tired hotel. Is in need of a revamp. If a place to rest your head after a long drive is what you need … this will do… won’t stay there again but if it was the only place left at least now I know what it’s like. The staff were not that friendly ( especially the night staff) dirty room and bathroom. The only thing clean was the bed sheets. Pretty grim really
Stayed 1 night in Sep 2022

6/10 Okay

Katherine

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities

Needs a head to toe cleaning

Unexpected paid parking. Filthy carpets. Kids had black soles of their feet from walking on the carpets barefoot. Dirty bathroom, sticky spoons. Garden covered in cigarette butts and broken glass. Kids bed not provided. Moved rooms but kids bed hadn’t been made up. Fine for cheap option for adults ( if you take your own wipes ! ) but definitely not suitable for kids.
Stayed 2 nights in Aug 2022

2/10 Terrible

graham a

Disliked: Cleanliness, property conditions & facilities, room comfort
Closed hotel
Stayed 3 nights in Nov 2022

8/10 Good

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
It's was ideal for what we required with was a bed for the night , room clean tidy , could do with better pillows , room very hot , staff friendly nice ...
Stayed 1 night in Nov 2022

2/10 Terrible

Adel

Disliked: Staff & service, property conditions & facilities, room comfort

Don't recommend

Awful hotel, don't recommend.
Stayed 2 nights in Nov 2022

4/10 Poor

Rafael

Disliked: Staff & service, amenities, property conditions & facilities
First. When I came in and entered the room. The door was already open and the bed undone. The staff gave me no information. Simply gave me the key and told me the room number. And the noise you can hear from the room, from all the other rooms around, is insane. Overall, very negative.
Stayed 2 nights in Oct 2022

2/10 Terrible

Ana

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Definitely not a 4 stars hotel

Hotel pretend to be a 4 stars hotel, perhaps ages ago when they have started.. my experience was not amazing and I’ll name of few things: room cold and feel dump, radiators didn’t work, spider webs, mattresses quite old, the safe out of order, toilet not having a lid, hardly to flush the toilet as very hard to use mechanism, need to push several times to have the dirt drained, old old everything.. I tried over the phone to get in touch with them to amend my booking but they had a bad landline so they couldn’t get income calls, finally someone answered to my email. The only nice thing about this location was the fact that I got there middle of the night and they gave us the key and I do appreciate that. Sorry but hardly will give them 2 stars.
Stayed 2 nights in Oct 2022

8/10 Good

Gary

Liked: Cleanliness, staff & service, room comfort

Just needs some tlc

After reading other reviews we were a little concerned, but as we had just booked the one night decided to go ahead. All in all it was perfectly ok, just let down by silly things that could be so easily put right. The curtains had come off a number of hooks/ no bath mat/ glasses or tea spoons in the room and mouldy silicone in the bathroom. All an easy fix that would have made such a difference. That said, the young man at check in was friendly and very helpful. The walk into town was very do-able, so I would certainly consider staying again if the room rate was reasonable.
Stayed 1 night in Oct 2022

6/10 Okay

Bernard

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Unfortunately I did not enjoy my staff here, it was unclean, the shower was broken and leaking. I looked forward to breakfast, however it was very disappointing.
Stayed 2 nights in Oct 2022

8/10 Good

Pilar Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable enough

Hotel well allocated; plenty of space to park. The room with good furniture, large and very comfortable bed. The toilet also very large with space to put your personal toiletries. The illumination was not very good and neither the wifi but enough to get by.
Stayed 3 nights in Oct 2022

4/10 Poor

Alex

Liked: Staff & service
Disliked: Property conditions & facilities
Surprised to pay £4 over night parking on site! I would not choose to stay here again as first choice when r
Stayed 1 night in Oct 2022

2/10 Terrible

Sally

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole experience was dreadful. We had to change rooms because the first room they showed us was just not liveable in….not even a toilet seat! The second room was not much better, dirty and damp. The staff did not care if we were there or not showing not the least bit of concern. We paid for 4 nights without seeing the room…..a big mistake and we only stayed there because we needed to work. We stayed 3 nights out of the four (still waiting for money back for 4th night) and spent as little time there as possible. A really dreadful unpleasant experience.
Stayed 4 nights in Sep 2022

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities

Cheap and not terribly cheerful

It looks NOTHING like the photos and is very tired. Staff are all pretty disinterested and the bar area is very grubby. Saying that, the bed was comfy and a good location for us. Bathroom had no mirror (but all the fixings left in the wall), no lid for the toilet seat. Shower worked fine, the grout around the shower was like a student flat. Altogether pretty poor, but breakfast at the cafe/coffee shop across the road was excellent.
Stayed 1 night in Sep 2022

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Avoid

The hotel did not look anything like the photos provided. It is tired, old and unhygienic. The hotel is not well lit in the entrance from the main road, so easily missed in the evening. Even though the parking is paid, they do not keep a record of your registration - so anyone can park there without the hotel knowing. The hotel lobby needs a good clean as it doesn’t seem very welcoming. The rooms were not in a good state. Light switches didn’t work, light fixtures with wires showing. Windows either did not lock or their safety latches were broken. The rooms smelled of pets and were full of dust and there were cobwebs. The bathrooms were disgusting. Mould around the bath. And one room, the toilet had not been cleaned properly as it had excrement on the toilet seat. If Exeter wasn’t fully booked (I did check) I would have gone elsewhere for the night. The staff were polite. But more care needs to be put into this hotel so that it can be adequate.
Stayed 1 night in Sep 2022

2/10 Terrible

Paul

Not Good….

When I arrived I was told the restaurant wasn’t open due to short staffing but there was a Chinese takeaway just down the road. My room was not very good. It was clean, but the only light working in the room was 1 small lamp next to the bed. There was also no WiFi or mobile signal in the room. The fire door closer was also hanging off the wall. My biggest concern was that the hotel obviously didn’t have a night porter or security. I was woken up at 3.15am by someone banging the door of the room next door trying to fight the man inside. The experience was horrible and very fighting. This went on until nearly 4.30am. I couldn’t leave my room and couldn’t call reception as I had no phone signal. I appreciate this is not the hotels fault, but someone from the hotel should’ve been present. Breakfast was shocking. A small table with a few slices of bread in a bag and another table with some cereal on. The hotel is very much geared to contractors and most of the guests were wearing high vis attire. I won’t be staying again.
Door closer hanging off the wall.
Breakfast
Room
Stayed 1 night in Sep 2022

4/10 Poor

Jan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was good for where we needed to go. Everything else was disappointing and sub-standard. Entrance to the driveway was unlit at night, grounds were unkempt. You could be forgiven for thinking the hotel was closed for business. Reception was unmanned and had to go searching for a member of staff when we arrived. Bar area was uninviting, everywhere in the hotel looked tired and poorly maintained. Broken ceiling tiles in the corridors. In the room there were stains on the walls, no mirror in the bathroom - just screws sticking out where a mirror had once been. No bedside lights and the only lights in the room were a row of 3 harsh spotlights. Thick dust on lid of bin in bathroom, with finger marks in the dust. Black mould on sealant around shower. On the plus side - towels were good and water was hot. Very disappointing and would not recommend.
Stayed 1 night in Sep 2022

2/10 Terrible

Thomas

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid - possibly more comfort sleeping in the car!

Awful premises - badly organised and poor customer service / staff. Avoid!
Stayed 1 night in Sep 2022

4/10 Poor

Sam

Disliked: Staff & service, property conditions & facilities

Hotel in desperate need of refurbishment.

The hotel is in desperate need of refurbishment. The bed was comfortable and the room ok. I would not stay again as the hotel is falling apart.
Stayed 1 night in Sep 2022

4/10 Poor

Michael

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Covered in bites after a two night stay
Stayed 2 nights in Aug 2022

6/10 Okay

Joanne

Disliked: Cleanliness, amenities, property conditions & facilities
Good location but poor amenities - no TV in room. Main ceiling light only, no bedside lamps/table. Bins full from last resident and used dirty mugs still in the room. Replaced on request, but no TV as we were only staying for one night. Payment to use the car park was an extra.
Stayed 1 night in Aug 2022