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Property was good however we were told that check in was at 3 pm. We had to wait until almost 5 pm for our room to be ready. The front desk told us it wasn't their fault and we would basically just have to deal with it
We have stayed here several times, the hotel and public areas are clean and nice, however our room was not very clean. Shelves in bathroom were dusty, shower inside and out were dirty.
didnt know i was being charged to park but stay was fantastic
james
Stayed 1 night in Mar 2024
6/10 Okay
Jana
24 Mar 2024
Disliked: Staff & service
front desk staff was terrible. Yuki Yuli or something like that was her name.
We have stayed at property many times over the years. it has gone down hill and desperately needs an update.
Selected because it is attached to the venue.
Bad to have only one person at the desk at 3pm when check-in begins; had a long wait and desk clerk was rushed due to long line.
Were we supposed to get a cookie? Did not receive one.
Expected a little more from a Hilton property.
Great place to stay for concerts in Evansville! Very short walk to Ford center, did not have to worry about parking or walking in the cold weather. Great hotel. Very clean and modern. Friendly staff. Would definitely stay here again.
Nice hotel & friendly staff, however we did not have a fitted sheet on our bed. When we realized the staff was not available to provide us with a fitted sheet.
Great location to Ford center and some restaurants. Nice hotel. But do they really have to charge $3.00 for a bottle of water in the room if you are not a high tier member? Seems kind of petty, but it’s the small courtesies that make or break a business. Come on already!
Very convenient to Old National Events Center (connects via sky way). Room was cavernous, really, compared to most hotels. Plenty of parking. Staff was helpful when the elevators went out (seems the high school wrestlers were jumping up in down in them…).
I liked that it was attached to the venue that I was visiting. We didn't have to be outside in the elements. The parking garage was also a plus. Will definitely stay there again.
We were in room 537. It has the elevator shaft against are wall. We heard loud clanking and beating noise all night. Could not sleep. The refrigerator was dirty with old spilled food