Best Western in European Union from NZ$153

"Clean comfortable and reasonable "

"Excellent hotel. Close to everything. Spacious bar and chill out areas next to the reception (open plan). The only negative was if you go in the toilet there is a fan that automatically switches on and stays on for about 5 minutes after you leave the bathroom which is fine in the day but not so good if you go in the night and are then trying to get back to sleep "

"Very helpful staff and the breakfast was amazing with plenty of choice. Rooms very clean and hotel also very clean. Well situated for the Metro (O’Donnell or Goya) and a short distance to the Retiro gardens. Easy to get to from the airport on Bus 203 (5 Euro per person when we took it). Lots of places to eat nearby & hotel food really good. Check out the cafes and bars in Goya. Gym small but plenty of apparatus - treadmill, 3 bikes, X-trainer, weights machine and weights. Highly recommend this hotel for visiting Madrid."

"The towels appear to be 50 years old. They are thread bare and not even suitable for an animal. Pretty sure my grandmothers towels from the 80s are still nicer. "

"We have stayed at this hotel 3 times now. Super location, great breakfast for the money, rooms are small but have everything you could need. So cool and ultra modern. Highly recommend. "

"Espectacular"

"The female staff member at the reception was very cold in her response. The soundproofing was almost nonexistent, and I filed a complaint because I could still hear music coming from the room next door even after 11 PM. In the end, I could hear the music and voices from the neighboring room until 1 AM, so I was unable to sleep."

"The staff was amazing, specially Luccrecia. The room were small but very clean and new. The only thing that would have made it excellent if the bar had some food items at night. But even though they didn’t the staff warmed us some flat bread so we will not go to bed hungry. "

"Check in process s"