"One of the worst travel experiences we've ever had - completely unprofessional and disrespectful.
By looking at other people's reviews, it appears that we are not the only travelers to have our booking cancelled by Hotel Vacanceole without notice. Concerned by an email we received, we called our travel agent twice to confirm that our booking was still valid - and were reassured both times that the Hotel said the room was still available.
After reaching the hotel, we arrived only to find out...
Garden & City Bagnères-de-Bigorre - Domaine de Ramonjuan
Garden & City Bagnères-de-Bigorre - Domaine de Ramonjuan
Garden & City Bagnères-de-Bigorre - Domaine de Ramonjuan
Garden & City Bagnères-de-Bigorre - Domaine de Ramonjuan
Garden & City Bagnères-de-Bigorre - Domaine de Ramonjuan
Garden & City Bagnères-de-Bigorre - Domaine de Ramonjuan
3.0 star property
Bagnères-de-Bigorre
9.0 out of 10, Wonderful, (44)
9.0/10
Wonderful
(44)
"We stayed in an apartment. I loved the property and its relaxed feel and location. Some lovely walks are available close by. The reception staff spoke good English and were very polite and helpful. They are very spacious, warm and clean, but very self contained. The bed was comfortable but pillow choice was limited. Kitchen was nice with 2 hot plates, no oven or frying pan. There is a dishwasher but no washing machine. Unfortunately the WiFi was not working and was not fixed during our stay....
"Beautifully renovated chalet with kind, gentle and principled hosts who bent over backwards to make our stay wonderful. Great continental breakfast and dinner options, all vegetarian and using local produce and/or organic wherever possible. Cosy, comfortable room, beautiful Pyrenees scenery, en route to Col du Tourmalet, cyclist’s paradise."
"It is an excellent property, beautifully located.
Room no 38 which I was given has an amazingly picturesque view
Would recommend this hotel for anyone visiting Luchon
Luchon is very scenic, stay at Panoramic makes it still more special."
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
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"One of the worst travel experiences we've ever had - completely unprofessional and disrespectful.
By looking at other people's reviews, it appears that we are not the only travelers to have our booking cancelled by Hotel Vacanceole without notice. Concerned by an email we received, we called our travel agent twice to confirm that our booking was still valid - and were reassured both times that the Hotel said the room was still available.
After reaching the hotel, we arrived only to find out our room had been given away. No notice, no explanation, and no effort to make things right. There is no person attending the “reception desk” – this is not a hotel.
To make matters worse, when we tried to call the company’s central reservations line, they said that they "don’t speak English” and hung up on us. Unacceptable behavior from any hospitality provider, let alone in the tourism industry.
This experience was not only a major disruption to our trip, but also a glaring example of how not to treat guests. We strongly advise others to think twice before booking with this property or company.
There are better options for real hotels directly across the street."
"The hotel is perfectly located in the heart of Gavernie. It is a simple hostel style place. Nothing extravagant but a clean and comfortable place that is well priced."
What are some of the best holiday rentals that Espiaube has to offer?
HOUSE FOR RENT VALLEY Louron - Upper Pyrenees: This holiday home rental outside Espiaube is located in the mountains, and has a balcony, a garden and a BBQ to put you at ease in your new surroundings. Kitchen amenities include a dishwasher, a fridge and a stovetop. Make the most of games in this rental home to help you unwind. See all vacation rentals in Espiaube.
If I need to cancel my hotel reservation in Espiaube, will I receive a refund?
Yes, most room reservations are fully refundable if cancelled before the hotel’s cancellation deadline, which often is within 24-48 hours of your check-in date. If you have a non-refundable reservation, you may still be able to cancel and get a refund within 24 hours of booking. Filter your search by fully refundable to find flexible hotel deals in Espiaube.
How is it to stay in Espiaube?
Visitors can enjoy all that Espiaube has to offer, including the ski areas and parks. In Espiaube, there are 4 hotels and other accommodation options to choose from. Find out more about Espiaube.
The hottest months are usually August and July, with an average temperature of 15°C, while the coldest months are February and January, with an average of 1°C. The rainiest months in Espiaube are June, November, May and April, with each month seeing an average of 192 mm of rainfall.
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