Family Hotels & Resorts in Esmeraldas

"Friendly multilingual staff, safe and secure. Restaurant was delicious. Breakfast options very good."

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"Most of the staff were helpful and professional, especially the staff in the restaurant who were friendly. However the first time I checked in the man was very unhelpful and told me there was no booking in my name and tried to sell me a room. I was upset and then he said 'I need your passport'. I told him again I had booked and paid for a room and he seemed to nod and I gave my passport. He had found my booking but didn't tell me or apologise and there was no welcome. The second time I checked in, the woman has welcoming, friendly and professional. She also spoke excellent English. "

"Nice hotel, comfortable room, clean, the staff is very nice but the staff in the restaurant is ok, not as friendly as the hotel. I recommend "