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"Very nice place Staff are really nice"

"Nice hotel"

"Authentic room, super experience,"

"The hotel is unique and the food is very good"

"Best value for money. Friendly and helpful staff!!"

"the staff were so kind."

"Super clean and spacious"

"Very generous with food and drinks. Staff are very attentive and helpful. Highly recommendable. "

"Very good buffet Dinner"

"The staff was wonderful, especially the Korean gentleman who was at the front desk who spoke wonderful English. Everything about this place was wonderful and I would recommend it 100%. "

"The location was lovely and the onsen and outdoor otaru baths were totally worth the trip! The buffet breakfast had a ton of options and was tasty. Our family room was a very tight squeeze for 4 people, but otherwise fine. We had limited interactions with the staff, but they were helpful and accommodating when we needed anything!"

"Nice and quiet accommodation. "

"The staffs are nice. Hotel is old but it is still comfortable to make a nice stay. "

"Awesome food, spacious rooms (ESP for Japan), and nice Onsen."

"Very easy check in and out. Staff very friendly."

"Great location and breathtaking views. Added bonus was the incredible buffet."

"Helpful staff and nice breakfast, perfect and convenient Location."

"お風呂の狭さとほんの少しカビが気になりました。"

"Nice hotel"

"Great location, helpful staff, comfortable room, "