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"Very nice place Staff are really nice"

"Nice hotel"

"The staff was wonderful, especially the Korean gentleman who was at the front desk who spoke wonderful English. Everything about this place was wonderful and I would recommend it 100%. "

"This was a wonderful, relaxing stay. The hotel, the food, the hospitality, the rooms-everything was excellent. We will definitely be back, and our next stay will be much longer."

"Super clean and spacious"

"The hotel is unique and the food is very good"

"Nice and quiet accommodation. "

"Authentic room, super experience,"

"Nice hotel in a walking distance to the station"

"Awesome food, spacious rooms (ESP for Japan), and nice Onsen."

"The location was lovely and the onsen and outdoor otaru baths were totally worth the trip! The buffet breakfast had a ton of options and was tasty. Our family room was a very tight squeeze for 4 people, but otherwise fine. We had limited interactions with the staff, but they were helpful and accommodating when we needed anything!"

"Very generous with food and drinks. Staff are very attentive and helpful. Highly recommendable. "

"the staff were so kind."

"朝食なし 室温を調整できず、寝ていて暑く汗をかき、寝られなかった"

"Very easy check in and out. Staff very friendly."

"The staffs are nice. Hotel is old but it is still comfortable to make a nice stay. "

"This hotel was a last minute addition to our trip. It's super close to some great hikes, set in a quiet onsen town and near a ropeway to get up to the top of the nearby mountains for amazing views. Food options in the hotel were many... so everyone was happy. Overall, loved our stay here!!! They even had a bingo game which we joined in... pretty funny. I won and gave my prize away. Onsen were also super nice!!! Oh, and the sound of the river all night was so soothing while we slept!!! ...

"Very good hotel in Kitami. Friendly staff with a nice room and buffet breakfast"

"Nice hotel"

"Pretty good place"