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Reviews of Hotel President

4 out of 5
Hotel President
Avinguda de Santa Coloma, 42, Andorra la Vella

Reviews

7.6

Good

Rating 10 - Excellent. 67 out of 264 reviews" "
Rating 8 - Good. 112 out of 264 reviews" "
Rating 6 - Okay. 55 out of 264 reviews" "
Rating 4 - Poor. 20 out of 264 reviews" "
Rating 2 - Terrible. 10 out of 264 reviews" "

8.2/10

Cleanliness

7.8/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Chelsea

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Affordable room for one night. No issues, but nothing special. Expensive parking and no coffee in the room.
Stayed 1 night in Nov 2021

6/10 Okay

NicholasG.

Travelled with family
Liked: Staff & service
Staff doesn't speak English, so we got by on my poor Spanish. We reserved a king bed, but didn't get it. Wood floors were sticky. Employees complained to us that the owner/manager keeps their tips.
Stayed 2 nights in Jul 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
It was quite central. No aircon on. Quite dated. Not a 4 star to me.
Stayed 2 nights in Jul 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Stayed 1 night in May 2019

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was a good hotel overall, I'd stay there again.
Stayed 3 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff! Junior suite was just what we needed. Large bathroom with jacuzzi tub and a large shower. Big rooms and large bed. My only complaint is the mattress on the bed. It was so hard. They could update to a better one. We only stayed the weekend so it wasn’t too bad but if you plan on staying longer... you may want to rethink.
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good option depending on your case.
Junior suite nice but quite laberibthic to reach. Breakfast ok but nothing special. Dinner is very good quality but choice could be better (in general happy with the dinner). The location is quiet but far from the commecial area. The car park is certainly not for 4x4s or large suv. The hotel is in general very clean and the service is good and friendly.
Stayed 3 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room is fine - parking maybe challenging
The parking garage is small and challenging to navigate, However the room itself was nice. The pool could use some work, however the Caldea Spa is relatively close if you drive.
Stayed 2 nights in Aug 2018

2/10 Terrible

Francesca, gibraltar

Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel dated and insect ridden
Hotel was quite dated in relation to furnishings and far from town centre with taxis few and far between. The worst though was having been surrounded need by bed bugs in our first room. The manager said they were common !!! Never seen these until that Day and I have been in numerous hotels. Next room was. Noisy under the restaurant and air con did not work. Nightmare
Stayed 7 nights in Jul 2018

8/10 Good

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2017

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Competent
Good value buffet, helpful service.
Stayed 1 night in Aug 2017

4/10 Poor

Verified traveller

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Not the best
Staff were lovely and helpful but condition and cleanliness of hotel were not up to 4 star standard.
Stayed 3 nights in Aug 2017

10/10 Excellent

Phil, Manchester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money
Everything was very easy and the staff were very helpful. Perfect spot for my holiday and I loved the roof terrace. Great views, with the pool right next door.
Stayed 5 nights in Jul 2017

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Aircon?
10 minute walk away from central Andorra La Valla, lovely big room with a bath (a god-send). The only disappointment was the seeming lack of air conditioning (despite an aircon being in the room) on a very hot day.
Stayed 1 night in Jul 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful front desk staff. Each either spoke English or provided translation via cellphone. Very helpful and nice. Room was beautiful, wonderfully updated and very large.
Stayed 2 nights in Jul 2017

10/10 Excellent

liam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

VADIM, IL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel in a good location. The hotel has car parking for extra charge what is useful as car parking in the city is problematic

6/10 Okay

Not Provided, Dublin

Liked: Cleanliness, property conditions & facilities, room comfort
Good for short stay, watch out for the parking.
Hotel is perfect for a quick stay. It is a short walk to the centre, has a nice bar, gym area, free wifi and the rooms are perfect for a weekend stay. The only negative is the car parking system, you cannot enter the car park until after you have checked in. The hotel is located on a busy road so you have to park elsewhere, check in to hotel and then retrieve your car to park back at the hotel.

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities

6/10 Okay

William

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very comfortable hotel
Pleasant stay, spacious room and en-suite. Very clean. Not very close to eating areas to walk, and Andorra traffic/driving is crazy.

2/10 Terrible

Ignacio

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 noches sin dormir
Por la noche no se puede dormir con el ruido de un compresor de aire, la habitación daba a un patio interior. Un poco lejos del centro. Mobiliario muy viejo. Lo mejor la terraza del hotel. Le sobran 2 estrellas
Stayed 2 nights in Apr 2023

4/10 Poor

xavier, Antony

Travelled with pets, Travelled with partner
Disliked: Staff & service
Attention I vous avez un petit chien à éviter le chien est uniquement accepté dans la chambre et ne doit pas rester seul difficile pour le petit déjeuner et acces interdit dans le bar ou restaurant ça fait cher la nuit du chien
Stayed 1 night in Aug 2022

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accueil très chaleureux
Stayed 4 nights in Jul 2022

8/10 Good

Grace

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gut
Stayed 1 night in Jun 2022

8/10 Good

Yolanda

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
El restaurante muy bonito y se come bien, las habitaciones les hace falta una reforma y sobretodo a ventanas porque entraba aire por todos lados, estando el hotel en un sitio de tanto frío y con 4 estrellas debería de tener mejor aislamiento y en la piscina también, ya que te conjelas y lo que apetece es un baño calentito y buena temperatura. El personal muy buen trato en todo momento.
Stayed 2 nights in Jan 2022

6/10 Okay

Juanjo Garcia

Travelled with partner
Muy cómodo y agusto
Stayed 1 night in May 2021

6/10 Okay

Guillermo

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Es un hotel cómodo sin más. Si tienes en mente un hotel de el estilo de “convenciones” así es este hotel. La distancia del centro es bastante poca, con lo que en la localización gana mucho. Al llegar nos choco que en la habitación había restos de comida y el baño estaba usado. En el siguiente turno de limpieza si dejaron la habitación bastante mejor. Por el resto, diríamos que es aceptable, sin más.
Stayed 2 nights in Sep 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La habitación muy amplia y cómoda, aunque daba a un patio interior muy pequeño y teníamos que tener el aire acondicionado casi siempre encendido. El servicio del hotel, excelente. Siempre con una sonrisa y muy amable. Se agradece estar atendidos por profesionales. El desayuno y la cena es buffet libre, bastante correcto y variado. En el garaje la rampa de acceso a las plantas es bastante estrecha y muy curvada. Los coches pequeños sin problema. Por Covid, mantienen cerrado el jacuzzi y la sauna, pero se puede nadar en la piscina interior y estar en la terraza tomando el sol. La ubicación es buena porque tienes parada de bus muy cerca y andando, en diez minutos estás en el centro.
Stayed 3 nights in Aug 2021

8/10 Good

lydia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
attention pas de parking complet????
séjour ok pas de restaurant si vous arriver apres 22h15 le parking complet sois disant ????SINON BON SEJOUR PROPRE
Stayed 1 night in Aug 2021

10/10 Excellent

Giuseppe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2021

4/10 Poor

Maxime

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Furieux
Bonjour j'essaye de trouver votre centre de messagerie pour avoir un geste commerciale ou plutôt un remboursement serais plus juste Quand je prend un 4 étoiles c'est pour avoir un 4 étoiles , aucun des service proposez n'étais présent et rien neT mentionner sur votre site ,piscine salle de jeux restaurant,bar etc et pourtant on paient 4 étoile pour un hôtel vieillot (baignoire passé ,volet en sale état ,etc ) je demande un remboursement de cette nuit étant donné que j'ai pris cet hôtel pour une salle de jeux fermée car le bowling a andorre est fermé sauf que eux le précise sur leur site,expérience lamentable qui aurais pu bousiller notre week end sans parler des jeune avec de la musique deux chambres plus loin jusqu'à plus de 2h sans que personne du personnel ne leurs disent rien ...
Stayed 1 night in May 2021

10/10 Excellent

Verified traveller

Stayed 1 night in Aug 2020

8/10 Good

Vicenç, Tarragona

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
la cama supletoria de la habitacion, que es un sofa-cama, deja mucho que desear para el confort de quien la usa. la demas todo bien, con los inconvientes del covid-19, que se hace todo mas tedieso, en el trato con los trabajadores del hotel( muy buen trato de los mismos).
Stayed 2 nights in Aug 2020

8/10 Good

Hakim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sympa au cœur de Andorre
Hôtel bien placé à 10min à pieds du centre ville. La piscine et la vue au 7eme étage était top. Avec le covid19 pas de jacuzzi.. Parking OK et sécurisé. Petit déjeuner avec du choix. Hôtel sympa pour y séjourner quelques jours.
Stayed 1 night in Aug 2020

8/10 Good

Verified traveller

Stayed 2 nights in Aug 2020

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2020

2/10 Terrible

Kelly

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
ul
Le ménage pas faire le bruit des véhicules h24 le personnel pas aimable nul nul nul
Stayed 2 nights in Aug 2020

8/10 Good

pierre, lanuejouls

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
très bien rien a redire que du bonheur merci pour tout le service génial et très sympa
Stayed 1 night in Jul 2020

8/10 Good

Montserrat

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buena
Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tout était très bien, peut être un peu de bruit de la rue depuis a chambre.. Mais RAS c'était parfait
Stayed 2 nights in Jul 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super hotel logé dans les chambres suites donc excellentes. J'ai adoré la piscine et le hammam horaire 9h00-21h00. Établissement correct. Pdj et restaurant parfaits je conseille cette hôtel
Stayed 3 nights in Mar 2020

8/10 Good

Jesus Manuel

Business traveller
Liked: Cleanliness, staff & service
Disliked: Room comfort
todo bien, bufett regular; el colchón hundido, quizás dandoles la vuelta una vez cada mes o algo así, se soluciona.
Stayed 1 night in Mar 2020

8/10 Good

Elena, Barcelona

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Sin duda es un edificio antiguo y oscuro pero hemos encontrado una habitación limpia, bastante espaciosa. Bonita la piscina y la parte de Spa. Por lo que pagamos estamos más que satisfechos. No hemos podido utilizar el parking por pequeño pero nos dieron info sobra donde aparcar.
Stayed 2 nights in Feb 2020

6/10 Okay

María, Barcelona

Travelled with family
Liked: Cleanliness, staff & service
La piscina, el personal y los servicios están bien. La habitación era muy grande pero daba a un patio sin luz, necesitaba una buena reforma y mejor insonorización
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Parfait l hotel mais un peu loin de centre-ville propre
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar, muy bonito, muy limpio y bastante accesible
Stayed 1 night in Feb 2020

10/10 Excellent

Demetrio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfecto para ir en familia
Hotel perfecto para ir con familia. Tiene piscina climatizada, jacuzzi y sauna. Hotel reformado, con un buen bufet e instalaciones buenas. El personal super atento y la limpieza muy bien. N 15 minutos andando estas en el centro y sin los inconvenientes de trafico y aparcamiento del centro.
Stayed 3 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Dec 2019

4/10 Poor

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Dec 2019