Family Hotels & Resorts in Emerald Park from NZ$124

"We were really happy with the staff and the hotel. The one damper was there was a guest staying who was drunk and on something. He got into the pool area and was harassing other guests. At one point, he was touching my kid on his head and shoulders. I intervened and he got nasty towards me. Luckily, he left the area and other people were ready to intervene. The staff were great and ended up calling the police. They explained thay he was with a contractor group working in the area. I just hope that isn't something that will happen frequently to them. But like I said, staff were great and hopefully the company that man works for will get rid of him for his terrible behaviour."

"Great room clean and renovated "

"No complaints "

"The room was dirty, stains on the bath tub, stains on the headboard, sheets also had holes in them. Had kids banging on both of our doors plus the broken pool dool that slams super loud everytime someone comes in and out. Called front desk about moving rooms, couldnt, okay but lady said shed deal with the kids...kids were not dealt with. WORST possible location, crackheads and drunks roaming the parking lot all night, having fights in the lot and screaming, lots of suspicious people hanging around there. Please dont be fooled by their "renovated rooms" this is a run down hotel that had its prime in 2001, housekeeping needs to do a better job, the hotel needs to fix the pool door. I dont find it fair at all i had to pay the amount i did for that stay to be harassed the whole time. Please DO NOT stay here."

"Great options for gluten free breakfast! Nice spacious rooms. "

"Nice size rooms. Well appointed. Only issue was the drapes, they did not close all the way and we had to use a clip for full privacy. "

"Some traffic noise if room is near south end of the hotel as it is close to a busy street. Furnishings are showing some wear. Room was clean. "

"N/A"

"Pretty comfortable stay, room was updated, but the wear was showing around the bathroom. The main areas were very clean and staff friendly but the stairwell smelled very bad. The curtains let in a lot of light but not the worst. Very convenient location! Everything is a short walk or drive to get what you need. "