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Reviews of Laichmoray Hotel

3 out of 5
Laichmoray Hotel
Maisondieu Road, Elgin, Scotland

Reviews

9.4

Exceptional

Rating 10 - Excellent. 222 out of 319 reviews" "
Rating 8 - Good. 87 out of 319 reviews" "
Rating 6 - Okay. 8 out of 319 reviews" "
Rating 4 - Poor. 2 out of 319 reviews" "
Rating 2 - Terrible. 0 out of 319 reviews" "

9.6/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

George

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy walking distance to downtown area with many restaurants and places to shop. Friendly staff, classic, well maintained old hotel.
Stayed 1 night in May 2024
Response from Louise on 22 May 2024
Thank you for your kind review!

10/10 Excellent

Shannon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were on their game
Stayed 2 nights in May 2024
Response from Norma on 17 May 2024
Thank you for your positive review - we hope to see you again

8/10 Good

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff & breakfast
Stayed 1 night in Apr 2024
Response from Norma on 21 Apr 2024
Thank you - we hope you stay with us again

10/10 Excellent

Caroline

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, go above and beyond. Really comfortable and very clean.
Stayed 3 nights in Feb 2024
Response from Laichmoray Hotel on 1 Mar 2024
Thank you for taking the time to review us.Glad you enjoyed your stay. Hope to see you again soon.

6/10 Okay

Paul

Liked: Staff & service
Disliked: Room comfort
Average stay but bizarre
Very average service, Tea/coffee tray on the bottom shelf of a cupboard under hanging clothes, bizarre. WiFi terrible in room - could get any work done - better in bar to be honest. Bathroom - very very bizarre - sink is on the back of the toilet. To shave I had the toilet bowl between my legs. I am small & I'm glad, smallest bathroom in history, quite amusing. Breakfast - order night before by 8pm! Another bizarre one - not sure of reason - maybe chef struggles with demand so knowing what I want so knowing what I want 12 hours in advance gives time to prepare! Sausage - tick, bacon - tick etc etc I stay in different hotels across the country twice a week, never seen this! Breakfast lovely though, has to be said. Would I stay again, not sure, just all a little bizarre. Price decent but should be - more expensive for a decent size of room no doubt.
Stayed 1 night in Feb 2024
Response from Norma on 16 Feb 2024
Thank you for taking the time to pass on your comments. Unfortunately the budget rooms are our smallest and we try to make the best use of the space as it is a listed building. We do ask our guests to pre-order so we can reduce the waiting time for guests in the morning but also providing the a freshly cooked breakfast. Should you stay with us again please note that if you prefer we will take an order in the morning if that is your preference, Once again - thank you for staying at the Laichmoray

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Laichmoray Hotel on 3 Feb 2024
thankyou!

10/10 Excellent

Mike

Stayed 1 night in Dec 2023
Response from Laichmoray Hotel on 3 Feb 2024
Thankyou!

10/10 Excellent

Paul

Stayed 1 night in Nov 2023
Response from Laichmoray Hotel on 3 Feb 2024
thankyou!

10/10 Excellent

Samantha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved this hotel! Will be staying again in the future
Response from Laichmoray Hotel on 24 Nov 2023
Thank you for your lovely review, we are delighted you enjoyed your stay!

8/10 Good

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely stay, very nice staff
Stayed 1 night in Nov 2023
Response from Norma on 13 Nov 2023
Thank you - we hope to see you again

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous hotel for short stay
Stayed one night to split a journey. Hotel was easy to find with lots of parking. Friendly staff, helpful check-in and attentive in nice restaurant. Food was excellent both evening meal and large breakfast. Room neat and tidy with modern clean bathroom
Stayed 1 night in Oct 2023
Response from Norma on 28 Oct 2023
Thank you for your lovely review - we hope to see you again.

10/10 Excellent

Victoria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely helpful staff. Really great breakfast. Variety on the menu. Comfy room. Walkable to everything.
Stayed 4 nights in Sep 2023
Response from Laichmoray Hotel on 24 Oct 2023
Thank you. We are glad you enjoyed your stay.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Laichmoray Hotel on 17 Oct 2023
Thankyou!

8/10 Good

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable stay. Breakfast was delicious staff all very friendly
Stayed 3 nights in Oct 2023
Response from Laichmoray Hotel on 6 Oct 2023
Thank you, we are delighted you enjoyed your stay.

10/10 Excellent

Richard, Wayne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly service oriented staff
Stayed 2 nights in Sep 2023
Response from Laichmoray Hotel on 1 Oct 2023
Thank you for taking the time to write a review for us.

10/10 Excellent

John

Stayed 3 nights in Sep 2023
Response from Laichmoray Hotel on 26 Sept 2023
Thankyou!

8/10 Good

Mary

Travelled with partner
Liked: Cleanliness, staff & service
We had a lovely time. Made perfect by the staff service from start to finish. The room was a bit disappointing. It was pretty basic furnishings could be updated. This would not stop us from returning.
Stayed 2 nights in Sep 2023
Response from Laichmoray Hotel on 25 Sept 2023
Thank you for taking the time to write us a review.

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to the town andstaff all friendly polite
Stayed 2 nights in Sep 2023
Response from Laichmoray Hotel on 19 Sept 2023
Thankyou!

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast options
The room was small but perfectly useable- sink behind toilet is not ideal but OK for a cheaper stay. Breakfast options make this hotel a great place- you can select room service or take away breakfast, which was perfect for me
Stayed 1 night in Aug 2023
Response from Laichmoray Hotel on 30 Aug 2023
Thankyou!

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023
Response from Laichmoray Hotel on 28 Aug 2023
Thankyou!

8/10 Good

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Had a pleasant stay for one night. Lovely staff, clean and comfortable room, tasty breakfast! Ticks all the boxes.
Stayed 1 night in Aug 2023
Response from Laichmoray Hotel on 26 Aug 2023
Thankyou for your review, we are delighted you enjoyed your stay with us!

10/10 Excellent

Ewelina

Liked: Staff & service, amenities, property conditions & facilities
More care should be given when cleaning, especially bathroom - rubbish from previous guests were still in the bin, bath and sink haven't been cleaned, only wiped at most. Cups and spoons looked used and dirty as well. The reception staff is excellent, very attentive, polite and friendly.
Stayed 1 night in Aug 2023
Response from Laichmoray Hotel on 22 Aug 2023
Thank you for taking the time to write a review.We apologies as this is not up to our usual standard of cleanliness.

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Laichmoray Hotel on 15 Aug 2023
Thankyou!

8/10 Good

david

Stayed 1 night in Aug 2023
Response from Laichmoray Hotel on 12 Aug 2023
Thank you

10/10 Excellent

Iain

Liked: Cleanliness, staff & service, property conditions & facilities
Great stsy
Clean tidy room, friendly staff. Only downside to hotel was no usb points in room.
Stayed 1 night in Jul 2023
Response from Laichmoray Hotel on 24 Jul 2023
Thank you for taking the time to review us.

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Laichmoray Hotel on 21 Jul 2023
Thank you for your review

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very relaxing trip.
Stayed 1 night in Jul 2023
Response from Laichmoray Hotel on 19 Jul 2023
thank you for review

10/10 Excellent

Charles

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property and people are great. The seagulls are annoying.
Response from Laichmoray Hotel on 11 Jul 2023
Thank you for your review.

10/10 Excellent

Douglas, Belize City

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were attentive and very helpful relating to delayed luggage and went out of their way to assist.
Stayed 1 night in Jun 2023
Response from Laichmoray Hotel on 4 Jul 2023
Thankyou for your review

8/10 Good

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Laichmoray Hotel on 4 Jul 2023
Thankyou

10/10 Excellent

Jennifer

Stayed 1 night in Jun 2023
Response from Laichmoray Hotel on 2 Jul 2023
Thankyou!

10/10 Excellent

Kathleen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very obliging and friendly. Nothing was ever a bother. The hotel is located in an ideal place for shopping and going for walks. The restaurant was very good value and the food was excellent.
Stayed 2 nights in Jun 2023
Response from Laichmoray Hotel on 26 Jun 2023
Thank you for the kind words. We are glad you enjoyed your stay, and we hope to see you soon

10/10 Excellent

MR A I

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weddings at the Laichmoray Hotel
Wonderfull non-chain hotel. Spotless superb rooms, beautifully cooked food, both dinner and breakfast. Easy on site parking, and short walk to the town centre. Wedding facilities were brilliant.
Stayed 1 night in Jun 2023
Response from Norma on 12 Jun 2023
Thank you for staying with us - we hope to see you again

8/10 Good

Lynne

Travelled with partner
Liked: Cleanliness, staff & service
Clean, friendly and very accommodating of last minute requests. Noisy/busy location. Looking on to retail park.
Stayed 2 nights in Jun 2023
Response from Norma on 12 Jun 2023
Thank you for staying with us

4/10 Poor

Jim

Disliked: Room comfort
Disappointed
THE Bed was bloody awful the room was not good and they put us in a room 3 floors up with no lift
Stayed 1 night in Jun 2023
Response from Norma on 12 Jun 2023
We are very sorry that you were allocated a room on the third floor, unfortunately as a list building Historic Scotland will not allow us to install a lift. We are also sorry that you found the bed uncomfortable, we change our beds and mattresses regularly and they are double sprung for comfort - our apologies

10/10 Excellent

Anne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is a great stopover when you are exploring the area. No elevators in case that is a problem, but generally the hotel was great, showers were good, and food hit the spot!
Stayed 1 night in May 2023
Response from Norma on 31 May 2023
Thank you for staying with us - we hope to see you again

6/10 Okay

Anne

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in May 2023
Response from Laichmoray Hotel on 29 May 2023
thankyou

10/10 Excellent

Ewelina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023
Response from Laichmoray Hotel on 23 May 2023
Thankyou

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from laichmoray on 15 May 2023
Thank you, glad you enjoyed your stay.

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed our stay at the Laichmoray Hotel. The room was comfortable and it was a pleasure to have an updated & modern bathroom. Cleanliness was a high standard which was apparent in every part of the hotel. The service staff were exceptional! They were so friendly and helpful. They truly went out of their way to accommodate our needs. There was a bar as well as restaurant service which was available as dine-in, room service or take away. The meals that we had were very good. They don’t have a lift so accessibility would be difficult for anyone with mobility issues. Our room faced the main road and we found it noisy at night until about 11:00 p.m.
Stayed 2 nights in May 2023
Response from Laichmoray Hotel on 8 May 2023
Thank you!

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay for MacMoray festival
Very friendly helpful staff, great stay in a large comfortable room. Very well situated with a short walk to the Train Station, High Street and other amenities. Not keen on ordering breakfast the evening before, because of this we only had it on our first morning out of 3, not sure if it was prepared in advance but we both found it quite tasteless, but this was the only negative point of our stay.
Stayed 3 nights in Apr 2023
Response from Laichmoray Hotel on 2 May 2023
Thank you for your review!

8/10 Good

Sanjana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the train station & bus stops. Friendly staff. Good restaurant with delicious food. If you're visiting for whisky tasting specifically, we found that the taxis from Elgin are quite expensive - £50 to Dufftown one way, it's probably better to stay closer to Dufftown in that case.
Stayed 3 nights in Apr 2023
Response from Laichmoray Hotel on 2 May 2023
Thank you for your review!

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023
Response from Louise on 25 Apr 2023
Thank you!

10/10 Excellent

Lee-Anne

Stayed 1 night in Apr 2023
Response from Louise on 26 Apr 2023
Thank you!

10/10 Excellent

Martin

Stayed 1 night in Apr 2023
Response from Laichmoray Hotel on 8 May 2023
Thank you!

8/10 Good

Larissa

Stayed 1 night in Apr 2023
Response from Norma on 16 Apr 2023
Thank you for staying with us

10/10 Excellent

Gerard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Same as before Excellent service Excellent Hotel ,Highly recommended
Stayed 3 nights in Apr 2023
Response from Louise on 15 Apr 2023
Thank you - We hope to see you again soon :)

10/10 Excellent

Frederick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, staff and service but not too keen on having to pre-order breakfast the night before
Stayed 1 night in Apr 2023
Response from Laichmoray Hotel on 9 Apr 2023
Thank you for taking the time to review us.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023
Response from Laichmoray Hotel on 25 Mar 2023
Thank you

10/10 Excellent

Hugh

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hugh
Excellent in every way. Very accommodating staff, always willing to help.
Stayed 5 nights in Mar 2023
Response from Louise on 18 Mar 2023
Thank you for your lovely review, we hope to see you again.