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"Absolutely shocking. Arrived at 7.20pm. Check in was between 5-8pm. No sign of anyone. Phoned both phone numbers and messaged via hotel.com - no answer from property. Waited there for an hour. We were extremely tired after leaving the UK at 7am!!! Had to find another hotel at ann extra cost. Eventually arrived around 9pm. Hotel owner phoned me at 10.38pm, waking us up, to ask where we were and apologise! What a joke. A formal complaint has been made to hotel.con who were extremely helpful...

"Wonderfully quaint B&B in and old mill. Our room was right up in the roof space. Might not be suitabe for some as the stairs are very steep and windy, and our room had two low beams at face height, but it certainly had character and charm."

"Very friendly staff and breakfast really good"

"Good food, including breakfast Great parking with charging"

"Très bien sauf douche très petite"

" bon accueil à la réception, présence d un bar et un babyfoot avec un coin détente prés de la cheminée. chambre propre et spacieuse avec écran plat et literie correcte. salle de bain commode avec baignoire. endroit calme. parking."

"Worst management for the hotel . My brother lost his wallet and I was trying to help him out to get a hotel room , until we can figure out how to get him home . Hotel management refused to check him and made him stay in the cold weather in his rental car.. what kind of human being are they !!! Us her in US we never do something like that .. even though I called the hotel directly and explained the problem with them and they still refused. "

"Martine was very welcoming and we had a lovely overnight stay at her B&B which had everything we needed. Mons itself had plenty to offer and I’m sure is beautiful most of the time unfortunately they were doing some serious maintenance while we were there and there was lots of the roads dug up. "

"great quiet place"

"The room was VERY clean and comfortable. The staff was incredibly friendly and helpful for any request or question I had."

"Superbe accueil, au calme, qualité du repas"

"Notre séjour a été fantastique auprès du propiétaire, il était juste supe gentil et adorable nous le remercions encore infiniment pour sa générosité ! Endroit super agréable et familiale"

"It was perfect for our needs"

"Wonderful stay in the centre of Soignies Excellent welcome by staff"

"Great spot"

"Staffs are very friendly, walkable to Mons Train Station "

" Had a pleasant experience. The room was clean and comfortable, staff were friendly and helpful, and the location was convenient. Check-in was smooth, and the amenities were a nice bonus. Would definitely stay again!"

"Séjour parfait dans ce joli coin de campagne "

"Very good "