El Valle Holidays from NZ$1,553

If you like an air conditioned room with consistent running water this place is not for you. We paid for an ocean view and had to keep the room darkening blinds closed to help keep out the heat. I asked for service every day. They came out and said it's warm air blowing and they'd fix it. It got worse every day. I asked other guests and their rooms were warm too, so changing rooms was not a solution. The toilet ran non stop if you didn't jiggle the handle. 2/5 days we came back to no running water, and we were coming back to get ready for dinner. The bathrooms are old and all floors are slippery. The housekeepers pulled this card that ran your electricity and A/C so when you came back to your room you had to reset everything. This was a first for me. We had to come back up to the room solely for the purpose of restarting it otherwise it was unbearably hot. We also put the do not disturb sign out and one time came back to the temp being adjusted. The ocean was murky and loaded with jellyfish. We found out a river dumps into this part of the ocean and so it stays murky/sandy. The food was very good. The wait staff is very attentive. The booze is watered down, probably not a bad thing. The entertainment was good. The sit places and walkways were very clean. The public restrooms were not. It is extremely far from the PUJ airport. I would not stay here again and it definitely should not have luxury in its name.