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Reviews of Americas Hotel El Paso Medical Center

2 out of 5
Americas Hotel El Paso Medical Center
450 Raynolds St, El Paso, TX

Reviews

8.6

Excellent

Rating 10 - Excellent. 582 out of 1003 reviews" "
Rating 8 - Good. 240 out of 1003 reviews" "
Rating 6 - Okay. 103 out of 1003 reviews" "
Rating 4 - Poor. 49 out of 1003 reviews" "
Rating 2 - Terrible. 29 out of 1003 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Rodney

Travelled with group
Liked: Cleanliness, staff & service, amenities
My room was very cleaned. Little bit noisy I was able to hear the people talking outside I was on 2nd floor. I proceeded to take a shower. When I opened the faucet the handle came off. I was able to put it back and didn’t reported to maintenance. I was in a hurry to leave. AC unit was making a squeaky sound every time it stopped. Bed and pillows very comfortable. I will stay there again if need to. Excellent housekeeping service. Needs better maintenance.
Stayed 1 night in May 2024

10/10 Excellent

Glenda

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and comfortable.
Stayed 2 nights in May 2024

8/10 Good

Maimoonah

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
This property was a great pit stop for long drive. Safe, convenient, clean, and beds were comfortable. Only thing is that they dont have body wash provided in the bathroom which is why I'd give it a 4/5. (:
Stayed 1 night in May 2024
Response from RICK on 21 May 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

I

Stayed 1 night in May 2024
Response from RICK on 18 May 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Terina

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Could use more in the breakfast area.
Stayed 2 nights in Mar 2024
Response from RICK on 17 May 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Right off the interstate
Stayed 1 night in May 2024
Response from RICK on 17 May 2024
Thanks for staying with us. We appreciate your feedback!

2/10 Terrible

Robert

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Jaime

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unbeatable price for a very clean and comfortable place to stay.
Stayed 1 night in May 2024
Response from RICK on 17 May 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, Great service.
Stayed 1 night in Apr 2024
Response from RICK on 17 May 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from RICK on 17 May 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Dayna

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had to stay in because a medical procedure and the TV has so few channels, it would have been nice if the tv was a smart tv and you could use your own netflix account or at least to have more channels. Overall it was a good hotel, good location, clean, quiet, easy access, good staff
Stayed 2 nights in May 2024
Response from RICK on 17 May 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Amy, Sugar Land

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from RICK on 17 May 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Sarai

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean.
Stayed 1 night in May 2024
Response from RICK on 17 May 2024
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Elba

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accesible
Stayed 3 nights in May 2024
Response from RICK on 17 May 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

jose Manuel soto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service.
Stayed 2 nights in May 2024
Response from RICK on 17 May 2024
Thanks for staying with us. We appreciate your feedback!

4/10 Poor

Victor

Travelled with family, Business traveller
Disliked: Staff & service
They will clean your room just 1 time regardless you stay more than 3 nights
Stayed 3 nights in Apr 2024
Response from RICK on 17 May 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Gilberto

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in May 2024
Response from RICK on 17 May 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Sydney, San Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from RICK on 17 May 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Jiyean

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i like the location.
Stayed 1 night in Apr 2024
Response from RICK on 17 May 2024
Thanks for staying with us. We appreciate your feedback!

2/10 Terrible

Tatiana

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No breakfast,just name AC is very old
Stayed 1 night in Apr 2024
Response from RICK on 2 May 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Christopher

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Awesome stay of a first night of a west coast trip!
Stayed 1 night in Apr 2024
Response from RICK on 17 May 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

APOORVA SHASHANK

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a good stay at this hotel during our visit in El Paso. Highly recommend
Stayed 1 night in Apr 2024
Response from RICK on 2 May 2024
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Robert

Business traveller
Liked: Cleanliness, staff & service
This is an older hotel that has been remodeled. The room had a seemingly new vinyl plank floor and new tile in the shower. The bed was old and creaky. An upholstered chair in the room and a similar one in the lobby were old and stained. As for safety, the hotel clerk's desk is behind a glass enclosure, apparently for a reason. The breakfast was adequate for me, with oatmeal in envelopes but no bagels. Some people would be disappointed by the lack of the usual eggs and sausage, which I don't eat.
Stayed 1 night in Apr 2024
Response from RICK on 2 May 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is clean the personal are nice and helpful the room is clean .the hotel is convenient and easy to get in .
Stayed 1 night in Apr 2024
Response from RICK on 2 May 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Maria

Liked: Cleanliness, property conditions & facilities
Perfect
Stayed 1 night in Apr 2024
Response from RICK on 2 May 2024
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Agatha, La Crete

Travelled with partner
It was a nice place. Smelled really strong like cleaners which would be a good thing if I wasn’t sensitive to smell.
Stayed 1 night in Apr 2024
Response from RICK on 2 May 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Loretta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Prpoerty is very well kept. Minimal breakfast, great coffee. Staff is ery nice
Stayed 1 night in Apr 2024
Response from RICK on 22 Apr 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
De hotel is good ,clean the receptionist is nice ,the parking lot accessible .
Stayed 2 nights in Apr 2024
Response from RICK on 22 Apr 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Anny

Stayed 1 night in Apr 2024
Response from RICK on 2 May 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Bijan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was friendly, the place was clean, and they offered a decent breakfast. I recommend staying here.
Stayed 1 night in Apr 2024
Response from RICK on 22 Apr 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

kena

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had two dogs they charge 20 for each. The cost of the hotel is cheaper on Expedia which is great! It’s very affordable and a great hotel for the price. Best thing is we had 5 pillows and tons of towels. We slept great!
Stayed 1 night in Apr 2024
Response from RICK on 22 Apr 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
This place was very clean and staff was very nice.
Stayed 1 night in Apr 2024
Response from RICK on 22 Apr 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Erika

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2024
Response from RICK on 22 Apr 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Malik

Liked: Cleanliness, staff & service, amenities
Limited breakfast
Stayed 1 night in Apr 2024
Response from RICK on 7 Apr 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Good quality for the price and close to the hospital.
Stayed 2 nights in Mar 2024
Response from RICK on 7 Apr 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

jose

Liked: Staff & service, property conditions & facilities
good price
Stayed 1 night in Mar 2024
Response from RICK on 3 Apr 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
It was extremely clean and very comfortable.
Stayed 1 night in Apr 2024
Response from RICK on 7 Apr 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Diana, El Cajon

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent property but difficult to find
Stayed 1 night in Mar 2024
Response from RICK on 3 Apr 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Armando

Liked: Cleanliness, staff & service, property conditions & facilities
Satisfied good care good staff.
Stayed 3 nights in Mar 2024
Response from RICK on 3 Apr 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

JUAN, Humble Texa

Travelled with family, Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Mar 2024
Response from RICK on 3 Apr 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Carlisle

Travelled with family, Business traveller, Travelled with partner
The room was super clean.
Stayed 1 night in Mar 2024
Response from RICK on 3 Apr 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Imaddy

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We made a stop here during a cross country move and were super impressed. Clean, safe, comfortable rooms. Check in was easy and the hotel is pet friendly with a reasonable pet fee. Highly recommend if seeking accommodations in the area
Stayed 1 night in Mar 2024
Response from RICK on 3 Apr 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Vannessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was very clean, the staff very polite. Love that the place was quiet and also enjoy the grab and go breakfast.
Stayed 1 night in Mar 2024
Response from RICK on 26 Mar 2024
Thanks for staying with us. We appreciate your feedback!

4/10 Poor

Charles

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Cheap place, but dirty and didn’t feel very safe
Stayed 1 night in Mar 2024
Response from RICK on 26 Mar 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Daqing, Fresno

Stayed 1 night in Mar 2024
Response from RICK on 22 Apr 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Eileen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from RICK on 26 Mar 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

JUAN, Humble Texa

Stayed 1 night in Mar 2024
Response from RICK on 26 Mar 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Lauri

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very clean.
Stayed 1 night in Mar 2024
Response from RICK on 26 Mar 2024
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Jami

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was close to freeway and food which was a plus. The gal at the front desk was super nice and friendly. Room was clean. The one down side was that in the back I stepped off a curb and it was just not even ( only and inch maybe) just enough to make me fall and get hurt. Let guy on duty in the morning know.
Stayed 1 night in Mar 2024
Response from RICK on 26 Mar 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Vannessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay. It was quite, clean, staff very polite. I was traveling alone and it was safe. Thank you!
Stayed 1 night in Mar 2024
Response from RICK on 26 Mar 2024
Thanks for staying with us. We appreciate your feedback!