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Holiday Inn El Paso West - Sunland Park, an IHG Hotel

3.0 star property
Hotel with free parking, a quick walk to Sunland Park Mall
your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Holiday Inn El Paso West - Sunland Park, an IHG Hotel

Exterior
Outdoor pool
Exterior
Standard Room, 1 King Bed with Sofa bed
Daily cooked-to-order breakfast for a fee

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Hot tub
    Hot tub
  • Pool
    Pool
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Air conditioning
    Air conditioning
The price is NZ$192
includes taxes & fees
29 Sept - 30 Sept
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Room options

Available filters for rooms
Showing 3 of 15 rooms

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication, Accessible Tub)

Premium bedding, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Communication, Accessible Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Renovated in 2024
Premium bedding
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible (Communication, Accessible Tub)

Standard Room, 1 Queen Bed, Accessible (Communication, Accessible Tub)

Standard Room, 1 Queen Bed, Accessible (Communication, Accessible Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Renovated in 2024
Premium bedding
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Double Bed, Accessible (Mobility Tub)

Standard Room, 1 Double Bed, Accessible (Mobility Tub)

Standard Room, 1 Double Bed, Accessible (Mobility Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Renovated in 2024
Premium bedding
Private bathroom
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior
Holiday Inn Express El Paso - Sunland Park Area, an IHG Hotel
Pool
Breakfast included
Parking included
Free WiFi
9.4 out of 10, Exceptional, (830)
The price is NZ$207
includes taxes & fees
29 Sept - 30 Sept
Holiday Inn Express El Paso - Sunland Park Area, an IHG Hotel

About the area

Map
900 Sunland Park Drive, El Paso, TX, 79922

What's nearby

  • Sunland Park Mall - 10 min walk
  • Sunland Park Racetrack and Casino - 3 min drive
  • Western Playland Amusement Park - 3 min drive
  • Don Haskins Center - 7 min drive
  • University of Texas at El Paso - 7 min drive

Getting around

  • El Paso Union Depot - 8 min drive
  • El Paso International Airport (ELP) - 20 min drive

Restaurants

  • ‪Sunland Park Racetrack & Casino - ‬3 min drive
  • ‪Whataburger - ‬17 min walk
  • ‪Corner Bakery Cafe - ‬14 min walk
  • ‪McDonald's - ‬7 min walk
  • ‪The Greenery - ‬10 min walk

About this property

Holiday Inn El Paso West - Sunland Park, an IHG Hotel

Hotel rejuvenated in 2024 and located near Sunland Park Mall
Located close to Bob-O's Family Fun Center and Western Playland Amusement Park, Holiday Inn El Paso West - Sunland Park, an IHG Hotel provides dry cleaning/laundry services, a bar and a gym. For some rest and relaxation, visit the hot tub. The on-site restaurant, Nine Hundred Bar & Grill, features happy hour and dinner. Stay connected with free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities such as a business centre.
You'll also enjoy the following perks during your stay:
  • An outdoor pool
  • Free self-parking
  • Cooked-to-order breakfast (surcharge), a ballroom and a front desk safe
  • A 24-hour front desk, a reception hall and laundry services
  • Guest reviews say great things about the helpful staff
Room features
All 175 rooms offer comforts such as premium bedding and laptop-friendly workspaces, as well as perks such as free WiFi and desk chairs. Guests reviews say good things about the clean rooms at the property.
More conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with shower/bath combinations and free toiletries
  • TVs with premium channels
  • Wardrobes/cupboards, fridges and microwaves

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available for a fee: USD 7.50 to 15 for adults and USD 7.50 to 15 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Nine Hundred Bar & Grill

Things to do

  • Gym
  • Outdoor pool
  • Spa tub

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Handrails in stairways (97 centimetre high)
  • Lift (173 centimetre wide door)
  • Pool hoist on site
  • Portable shower seat
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 floors
  • 9 buildings
  • Ballroom
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 50 per pet, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night.
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150.00 per accommodation

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 7.50 to 15 for adults and USD 7.50 to 15 for children
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transport to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn El Paso Sunland Park Drive I-10 West
Holiday Inn Sunland
Holiday Inn Sunland Drive
Holiday Inn Sunland Drive Hotel
Holiday Inn Sunland Drive Hotel El Paso Park I-10 West
Country Inn Carlson El Paso Sunland Park TX
Country Inn Carlson Sunland
Country Carlson El Paso Sunland Park TX
Country Carlson Sunland
Holiday Inn Sunland Park Hotel
Paso West Sunland Park, An Ihg
Holiday Inn El Paso West Sunland Park
Holiday Inn El Paso West - Sunland Park, an IHG Hotel Hotel
Holiday Inn El Paso West - Sunland Park, an IHG Hotel El Paso

Frequently asked questions

Does Holiday Inn El Paso West - Sunland Park, an IHG Hotel have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Holiday Inn El Paso West - Sunland Park, an IHG Hotel?

As of 22 Sept 2024, prices found for a 1-night stay for 2 adults at Holiday Inn El Paso West - Sunland Park, an IHG Hotel on 29 Sept 2024 start from NZ$192.14, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Holiday Inn El Paso West - Sunland Park, an IHG Hotel pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 50 per pet, per stay. Service animals are exempt from fees.

How much is parking at Holiday Inn El Paso West - Sunland Park, an IHG Hotel?

Self-parking is free at this property.

What time is check-in at Holiday Inn El Paso West - Sunland Park, an IHG Hotel?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Holiday Inn El Paso West - Sunland Park, an IHG Hotel?

Checkout is at noon.

Where is Holiday Inn El Paso West - Sunland Park, an IHG Hotel located?

Situated in El Paso, this hotel is within a 10-minute walk of Bob-O's Family Fun Center and Sunland Park Mall. Western Playland Amusement Park and University of Texas at El Paso are also within 6 mi (10 km).

Holiday Inn El Paso West - Sunland Park, an IHG Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 429 out of 1005 reviews" "
Rating 8 - Good. 244 out of 1005 reviews" "
Rating 6 - Okay. 134 out of 1005 reviews" "
Rating 4 - Poor. 93 out of 1005 reviews" "
Rating 2 - Terrible. 105 out of 1005 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Mary

Disliked: Amenities, property conditions & facilities
My room was humid and hot. The carpet was stained and smelled. I killed bugs in my room. I found their staff friendly and helpful. No wifi. I would not book there again.
Stayed 4 nights in Sep 2024

8/10 Good

Guadalupe

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel
Stayed 1 night in Sep 2024

2/10 Terrible

Cynthia

Travelled with family
Disliked: Cleanliness, staff & service, amenities
First of all your explanation of the hotel doesn’t state that there’s different buildings and you have to walk or go through stairs to get there with your luggage. Second out of all my state only one day was the room cleaned. I called a couple times and they said they didn’t have another cleaning crew to do it to be young and not put overall it was not a great experience. I would not stay there again.
Stayed 4 nights in Sep 2024

10/10 Excellent

Jose

Stayed 2 nights in Jun 2024

6/10 Okay

Aytac

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Paula

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very quiet and peaceful hotel. The coffee Maker in our room was broken. they said they would bring a new one to the room, but they never did. Some staining on the carpets.
Stayed 4 nights in Sep 2024

10/10 Excellent

Melanie A

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved that the buildings had a gate that required your room key to pass through. We felt very safe staying there knowing only guest were allowed in and out. The hotel rooms were very clean and super comfortable. Will definitely stay here again.
Stayed 3 nights in Sep 2024

10/10 Excellent

RODOLFO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Cori

Liked: Cleanliness
Stayed 4 nights in Aug 2024

6/10 Okay

Joshua

Business traveller
Liked: Cleanliness, staff & service
I mean, it’s fine. No frills, decently comfortable bed. I do find the Holiday Express property up the freeway to the north nicer and with more amenities.
Stayed 2 nights in Sep 2024

2/10 Terrible

Donald Wesley

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I like nothing about the property. Water in shower was scalding hot (no cold water) water was so hot you couldn’t shower. Changed rooms and the 2nd room smelled like wet animals and water in the shower was the same as previous room.
Stayed 4 nights in Aug 2024

10/10 Excellent

Roman

Liked: Property conditions & facilities
Great place.
Stayed 1 night in Aug 2024

8/10 Good

Mario

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities
Carpets in the hotel rooms are very dirty and stained. Walls have dents and some holes. Notified front desk for a room change and the replacement room had the same problems.
Stayed 4 nights in Aug 2024

10/10 Excellent

william

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and friendly customer service!
Stayed 1 night in Aug 2024

6/10 Okay

Fred

Travelled with partner
Liked: Staff & service
A little run down, Curtains torn,Carpet worn and stained, Staff was very friendly ad helpful.
Stayed 1 night in Aug 2024

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the villa setup. Also the staff was excellent. Very friendly, helpful and efficient.
Stayed 2 nights in Aug 2024

8/10 Good

Carlos

Stayed 3 nights in Aug 2024

10/10 Excellent

dana

Business traveller
Liked: Amenities, property conditions & facilities
Very clean, quiet. Can door dash from anywhere at anytime!!!
Stayed 2 nights in Jul 2024

8/10 Good

Jorge

Liked: Cleanliness, staff & service
Property is very awkwardly built with esperare buildings to what feels like a maize. Staff was friendly and not much going around in the block. Had to walk down the road and back down the same way across for the restaurants/ bars. If I had to come to this area I would probably repeat depending on cost.
Stayed 1 night in Jun 2024

10/10 Excellent

Esteban

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

oscar, El Paso

Liked: Cleanliness, amenities, property conditions & facilities
Nice place
Stayed 1 night in Jul 2024

2/10 Terrible

helena, henderson

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I feel that the hotel shouldn't be called Holyday Inn. This is a bad reputation for this landmark hotels. hotemar
Stayed 5 nights in Jul 2024

2/10 Terrible

lilia, houston

Stayed 2 nights in Jul 2024

6/10 Okay

Rebeca

Disliked: Cleanliness, amenities
The property was old and the setup was not friendly or easy to get to the room. Hard to roll the suitcase and there was no working elevator to the 2nd floor so I had to carry the suitcase up the stairs.
Stayed 6 nights in Jul 2024

2/10 Terrible

Nora

No existía reservación alguna, no me vuelvo a confiar en Expedia. EXPEDIA NO SIRVE.
Stayed 2 nights in Jul 2024