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"Very comfortable rooms , but no amenities, except 2 bottles of water for a 4 nights stay ."

"Very clean and well presented hotel. Great choice of food options daily. "

"Our room was nice but not super big . Bathroom was big with nice shower . We had a King bed that was comfy . We didn’t book a view but still private . My biggest issue was NO ICE machine at the hotel. They told us to go to the bar if we wanted ice and would give us ONLY 2 small glasses with 3 large pieces of ice in them. The next day the bar told me that if I wanted more Ice it would cost $5 Euros!!! I couldn’t believe what I was hearing so I talked to the check in desk and they confirmed ICE is not included and I should never even had any free ice to begin with . I was very very Upset and begged them at least to give me an ice bucket. I had to finally go back to the bar to get one after being approved. I had to then walk outside of the hotel and go to the grocery store to buy a bag of ice for only 1.80 Euros . I couldn’t even put the ice in my bar fridge as it was too big . I don’t understand they why they are being so cheap in this highly rated hotel when a bag only costs 1.80 EU I am debating whether I will still stay at another H10 hotel in Barcelona which I booked over 2 months ago if they have the same policy especially when I’m paying $950 EU for only 3 nights . "

"Good breakfast and large room with an impressive shower. "

"Very nice hotel and staff in a great central location for easy walking to city centre, restaurants and sites of interest. Pool was nice. Only comment would be that the rooms are not very sound proof, but thanks to having earplugs in our toiletry bag we wslept well."

"Great location and good breakfast to start the day"

"Great hotel perfect location aswell staff very good 10 out of 10"

"Transport There is no free airport shuttle. The Plana bus runs from the airport to central points in Salou/Barcelona for €3.30, which is convenient but not clearly advertised by the hotel. They run at specific times. Check‑in Check‑in was more complicated than expected. Guests must show proof of booking if it was made through an agency, but this requirement wasn’t communicated beforehand. The process would have been smoother if the hotel had verified this prior to arrival. Room The room was a good size and included basic toiletries (hand wash, body wash, shampoo/conditioner). However, the floor wasn’t properly cleaned on arrival, though housekeeping resolved it when asked. The Wi‑Fi was unreliable, and the TV offered mostly Spanish channels with no option to connect personal devices. Noise was a persistent issue: housekeeping is loud between 10 am and 2 pm, and as a family hotel, there are frequent corridor noises from children and slamming doors. Restaurants The food was underwhelming. The buffet felt mass‑produced, with warm—not hot—dishes and limited variety. The live‑cooking station was the highlight, offering steak, fish, and chicken. Desserts were average. Location The strongest aspect of the hotel. It’s centrally located near shops, the beach, and the amusement park, with Reus Airport only about 15 minutes away. Would I return? Probably not. Although the late‑night activities seemed popular, the overall experience didn’t justify a repeat stay."

"Brilliant hotel! Clean rooms, helpful and polite staff, great view from hotel balcony room."