El Hafa Hotels, Chefchaouen

"We had a wonderful time at the Riad Nila. The staff was friendly and professional. Our room was perfect. We highly recommend this Riad. The location is perfect and the surroundings are beautiful. "

"Dar Jasmine is a amazing property with warm, professional and hospitable staff. We had an lovely room with a terrace and views looking down into the city. The food was delicious and their breakfasts comforting and plentiful. The Dar is ideally located, as it is minutes away from the medina and the Spanish mosque, which is located just a 10 minute walk behind the Dar. They have a new shop with wonderfully curated items from clothing, jewelry, cosmetics etc. The 150 steps is worth the climb, as the view is spectacular. Kudos to the strong porters who carried our luggage up the steps. Many thanks again to the staff for making our stay unforgettable."

"Excelente todo! Desayuno espectacular. Ambientes y piezas muy buenas! Personal y amabilidad un 10!! Gracias!"

"This place is fine for a night or two. My room was rather small but typical, I think, for many riads. The breakfast was nice and the staff were all very friendly and helpful. It was a bit noisy at night due to the close proximity of the rooms (you can hear other guests coming in and out of their room) and there were some young kids playing out in front of the hotel until fairly late."

"Honestly, I would not stay here again for all the money in the world. The bathroom smelled and the room was very noisy until almost 2 am because the window faces the street. I did not like the experience and would not recommend it."

"The hotel restaurant was great. The reception people were amazing. We were in a rush to head out early in the morning and they provided us with breakfast accommodation even though they didn’t have to. Would come again. "

"RIad was beautiful but sadly bathroom was musty and damp. Parts of plaster/ paint chips from ceiling dropping. Morning staff was wonderful. Friendly, attentive and could not do enough for us. We had a night time meal and it was also very good but we had to wear our coats until they agreed to turn heat pump on and close doors.( the restaurant is open to the public) Breakfast on upper deck was wonderful as was the view . Location is very good. Now the negative: Uncertain of role of afternoon/ evening staff as despite having a desk with security camera split screens, they never seemed to be at the desk, jnstead would sit on a cushion outside on the other side of the open door. They had nothing that identified them as staff so we never really felt the we could ask them anything. On the first night the front door staff had loud music playing for and we put up with it until 11pm at which time my husband dressed and went downstairs to ask them to shut it down, which they did. Second night, 1045 music again still loud, waited until 11pm, husband went to landing and looked down. The music stopped.Spoke to the morning manager about it next morning and he assured quiet time was 10pm. We went to bed 3rd night at 945 and listened with great frustration to loud voices until after 1130 pm. While noise was coming from guests, they were in the foyer level, close to reception desk.Expectation for guests to be quiet in riad.note on door/ staff should enforce it."

"Staff was very nice and very helpful. Bed was very comfortable."

"Needs to be cleaner. Soap for shower is inadequate. Shower was cold even after asking for it to be checked. Toilet seat won’t stay up. Water leaks everywhere is you use bidet sprayer. Heater does not work. No garbage pail. I do not understand the ratings for this place."