Top Hotels Near El Encuentro Santa Ana in Santa Ana from NZ$21

"Pool was dirty, beds are old and uncomfortable. It's just a very run down hotel. The staff in the restaurant and lovely but staff on the dock were rude and unfriendly. We booked for three nights and only stayed one night due to poor maintenance of the facilities. The dock is very cool and the views but that was it. We were so disappointed. So much potential here. "

"Great place to just chill. Easy ordering of food and drinks fast delivery from the restaurant next door "

"Location "

"The igloo we stayed in has a excellent view of the volcano."

"The hotel looks good, but it was mostly just an aesthetic place. My room was huge and the bed was very comfortable. The WiFi was really bad, the hot water in the shower was lukewarm at best, and I had a big beautiful porch with no furniture outside. The restaurant staff ignored me until another guest asked them to give me service. The views were phenomenal. "

"Wonderful view and comfort."

"ROOM WAS VERY NICE AND CLEAN, POOL KIND OF SMALL"

"The property is beautiful, the cabin is well maintained, the weather was pleasant, and the staff was attentive and friendly."

"Very friendly staff, cozy clean/updated rooms, appreciated that breakfast started at 630am with many tasty options. Some of the rooms are located off the busy street so inquire in advance or bring earplugs. "