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Reviews of Country Inn & Suites by Radisson, El Dorado, AR

2.5 out of 5
Country Inn & Suites by Radisson, El Dorado, AR
2413 W Hillsboro St, El Dorado, AR

Reviews

8.6

Excellent

Rating 10 - Excellent. 265 out of 497 reviews" "
Rating 8 - Good. 147 out of 497 reviews" "
Rating 6 - Okay. 45 out of 497 reviews" "
Rating 4 - Poor. 28 out of 497 reviews" "
Rating 2 - Terrible. 12 out of 497 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Sheila

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The front desk person was so helpful. She even called our pizza order in for us to save time because they were going to close very soon.
Stayed 1 night in May 2024
Response from Country Inn and Suites on 21 May 2024
Thank you for your review. We appreciate your feedback. We are also happy to hear that our staff was able to be of service.

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 1 night in Mar 2024
Response from Country Inn and Suites on 15 May 2024
Thank you for your review. We appreciate your feedback.

10/10 Excellent

jamie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite, safe,clean
Stayed 1 night in May 2024
Response from Country Inn and Suites on 11 May 2024
Thank you for your review. We appreciate your feedback.

6/10 Okay

Deborah

Travelled with family
Liked: Staff & service
Staff was friendly and breakfast option was good. Floor was dirty, outlets were not working, Equipment in gym not working.
Stayed 2 nights in Apr 2024
Response from Country Inn and Suites on 4 May 2024
Thank you for your revie. We appreciate your feedback.

8/10 Good

Kieara

Stayed 1 night in Apr 2024
Response from Country Inn and Suites on 21 May 2024
Thank you for your review. We appreciate your feedback.

6/10 Okay

SOURAV

Business traveller, Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities
No taxi limited uber lyft
Stayed 1 night in Apr 2024
Response from Country Inn on 25 Apr 2024
Thank you for your review. We appreciate your feedback. Please understand the hotel does not provide any time of shuttle services and there are very limited taxi service options within the city.

10/10 Excellent

Jane Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice-clean-safe!
Stayed 1 night in Apr 2024
Response from Country Inn on 25 Apr 2024
Thank you for your review. We appreciate your feedback.

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Love the convenience, close to town, friendly staff
Stayed 2 nights in Apr 2024
Response from Country Inn and Suites on 19 Apr 2024
Thank you for your review. We appreciate your feedback.

10/10 Excellent

Marcus, Overland Park

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Country Inn and Suites on 19 Apr 2024
Thank you for your review. We appreciate your feedback.

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Country Inn and Suites on 11 Apr 2024
Thank you for review. We appreciate your feedback.

6/10 Okay

Kieara

Stayed 1 night in Mar 2024
Response from Country Inn and Suites on 11 Apr 2024
Thank you for your review. We appreciate your feedback.

8/10 Good

Kieara

Travelled with partner
Liked: Cleanliness, property conditions & facilities
I love the swimming pool and spacious bathroom
Stayed 2 nights in Feb 2024
Response from Country Inn and Suites on 12 Mar 2024
Thank you for your review. We appreciate your feedback.

10/10 Excellent

Holly

Stayed 1 night in Feb 2024
Response from Country Inn and Suites on 25 Mar 2024
Thank you for your review. We appreciate your feedback.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Bring pillows
Nice Hotel but the pillows are BAD if your going take your own pillows. We were on a motorcycle so limited space. Staff are friendly & hotel was clean and spacious!¡!
Stayed 1 night in Feb 2024
Response from Country Inn and Suites on 27 Feb 2024
Thank you for your review. We appreciate your feedback.

10/10 Excellent

Kay

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Country Inn and Suites on 23 Feb 2024
Thank you for your review. We appreciate your feedback.

8/10 Good

Jammie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Country Inn and Suites on 13 Feb 2024
Thank you for your review. We appreciate your feedback.

4/10 Poor

Brian

Disliked: Amenities, property conditions & facilities
there was a lot of things that need to be fixed. missing base boards, Hot tub the bubbles did not work. there was no shower Curtin on my shower. TV remote did not work right.
Stayed 1 night in Feb 2024
Response from Country Inn and Suites on 5 Feb 2024
Thank you for your review. We appreciate your feedback. We are currently undergoing repairs on the first floor due to the ice storm.

8/10 Good

Dona

Travelled with family
Liked: Staff & service, amenities
Shower had plenty of hot water. Good breakfast selection. Things that need improvement-beds were hard. No baseboards in first floor hallway like they remodeled and forgot about that part.
Stayed 2 nights in Jan 2024
Response from Country Inn and Suites on 5 Feb 2024
Thank you for your review. We appreciate your feedback. We are undergoing repairs on the first floor due to the ice storm.

10/10 Excellent

EMILY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful!
This is one of the best places we have stayed at in awhile. All of the staff we encountered were polite and friendly. The breakfast was wonderful! They actually had chicken tenders with biscuits, eggs, gravy, and waffles. It was very quiet and easy to get to. We would definitely stay here again!
Stayed 1 night in Jan 2024
Response from Country Inn and Suites on 5 Feb 2024
Thank you for your review. We appreciate your feedback.

4/10 Poor

David

Travelled with group
Disliked: Property conditions & facilities
Tough stay…
Not staffed well. Quality of breakfast was poor at best. Coffee was excellent. Shower curtain was shabby. This was nowhere close to the Country Inn and Suites experiences I’ve had in the past. TV was old and the remote didn’t work. I had to go to the front desk to get it exchanged because there was no one to answer the phone in a timely manner.
Stayed 1 night in Jan 2024
Response from Country Inn and Suites on 27 Jan 2024
Thank you for your review. We appreciate your feedback. We are sorry to hear that your stay was not as great as we hope for.

6/10 Okay

Robert

Stayed 2 nights in Jan 2024
Response from Country Inn and Suites on 18 Jan 2024
Thank you for your review! We appreciate your feedback.

10/10 Excellent

Ecstacy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Country Inn and Suites by Radisson on 3 Jan 2024
Thank you for your review! We appreciate your feedback and are happy to hear your stay was great.

10/10 Excellent

LINDA, NORTH LITTLE ROCK

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Country Inn and Suites by Radisson on 25 Dec 2023
Thank you for your review! We appreciate your feedback.

6/10 Okay

Adley

Liked: Staff & service
An average property. Awkward to get into the building as it is long and has parking on one side only making for quite a walk from cat to door. In a three day stay I had no housekeeping at all. Breakfast was mediocre, staff was very friendly. No views, one side has utility pylons, the other a nursing home. Ok, if you need a bed in El Dorado, but there are newer, tidier, and, less expensive options with character. Don't wait till the last moment to book, choice is limited at holiday time on south Arkansas.
Stayed 3 nights in Nov 2023
Response from Country Inn and Suites on 28 Nov 2023
Thank you for your review. We appreciate your feedback. If you did not receive housekeeping services, it would be due to having your DND sign on the door or refusing cleaning.

10/10 Excellent

JaCoa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Country Inn and Suites on 24 Nov 2023
Thank you for your review. We appreciate your feedback.

4/10 Poor

Draolyn

Travelled with family
Disliked: Cleanliness, staff & service, room comfort
Terrible housekeeper
The sheets on the bed was dirty, so they gave me another room. After the first night the house keeper took the sheets off beds and didn't replace them.I got back to my room to a bed without sheets and pillows without pillows cases, they didn't take out the trash or exchange the bath towels. Definitely will never stay there again. The staff at the front desk and over breakfast was very friendly and did an excellent job but the housekeeper did a terrible job.
Stayed 2 nights in Nov 2023
Response from Country Inn and Suites on 13 Nov 2023
Thank you for your review. We appreciate your feedback. We do apologize for the inconvenience that you may have incurred during your stay.

10/10 Excellent

Joseph

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Country Inn and Suites on 13 Nov 2023
Thank you for your review. We appreciate your feedback. We are overjoyed to hear that you enjoyed your stay.

10/10 Excellent

Curt Erick

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
It was a great location away from the hustle and bustle, but still close enough to get food..
Stayed 4 nights in Oct 2023
Response from Country Inn and Suites on 4 Nov 2023
Thank you for your review. We appreciate your feedback.

8/10 Good

Bernard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Country Inn and Suites on 15 Oct 2023
Thank you for your review. We appreciate your feedback.

8/10 Good

Marlyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Had a comfortable stay ! Breakfast was really good . The indoor pool was also a Plus☺️
Stayed 1 night in Sep 2023
Response from CountryInn on 10 Oct 2023
Thank you for your review. We appreciate your feedback.

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from CountryInn on 10 Oct 2023
Thank you for your review. We appreciate your feedback.

10/10 Excellent

Deborah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great!
Stayed 1 night in Aug 2023
Response from Country Inn and Suites by Radisson on 15 Sept 2023
Thank you for your review. We appreciate your feedback.

8/10 Good

Christopher Adam

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Front desk and rest of staff were very nice. Came late. Left early. Just a quick sleep stop
Stayed 1 night in Aug 2023
Response from Country Inn & Suites by Radisson on 22 Aug 2023
Thank you for your review! We appreciate your feedback, and we are happy to hear that your stay was good.

6/10 Okay

Kieara

Travelled with partner
Liked: Cleanliness, amenities
My room didn’t get as cool as I liked it to be no matter what I set the temperature on and I think they need a bigger tv.
Stayed 1 night in Jul 2023
Response from Country Inn & Suites on 31 Jul 2023
Thank you for your review. We appreciate your feedback!

2/10 Terrible

marianne

Disliked: Cleanliness, staff & service, property conditions & facilities
When getting into bed the first night, ants were crawling all over the bed. The manager DID come up with spray and killed the ants. The next day, the suitcases had been gone through and prescription medication was missing from a new prescription. Manager said they would “talk to the maid”. No attempt was made to partially refund or comp the rental. We have stayed there previously because of it being a convenient location. Probably will not stay there again.
Stayed 5 nights in Jul 2023
Response from Country Inn & Suites on 27 Jul 2023
The manager was not on duty when you checked in and you stated the meds where on the dresser not your suitcase. Thank you for your review. We appreciate your feedback.

10/10 Excellent

Janice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The little lady at check in was wonderful! So congenial and polite. Check out lady was a completely different story. Never said a word to us. The lady in the breakfast area was rude and never turned her phone down while she watched something nor did she take it from her face. Asked a question and had my head snapped off. Coffee spilled in front of check out desk and they are walking around it.
Stayed 1 night in Jul 2023
Response from Country Inn & Suites on 21 Jul 2023
Thank you for your review. We appreciate your feedback!

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night. Served our purpose well.
Stayed 1 night in Jul 2023
Response from Country Inn & Suites on 11 Jul 2023
Thank you for your review. We appreciate your feedback!

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The 4th vacation
It was a very pleasant stay, I enjoyed the breakfast and loved the coffee. The room was clean and beds were comfortable. They were doing renovations, but it took nothing away from the comfort and service.i will be staying next time we come to El dorado.
Stayed 2 nights in Jul 2023
Response from Country Inn & Suites on 10 Jul 2023
Thank you for your review. We appreciate your feedback, and we are happy to hear that your stay was great.

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable bed and friendly staff
Stayed 1 night in Jun 2023
Response from Country Inn & Suites on 30 Jun 2023
Thank you for your review. We appreciate your feedback. We are happy to hear your stay was great.

10/10 Excellent

Ofelia

Travelled with partner
Liked: Cleanliness, staff & service
The hot tub wasn't working 😭😞
Stayed 2 nights in Jun 2023
Response from Country Inn & Suites on 21 Jun 2023
Thank you for your review. We appreciate your feedback. We do apologize for the hot tub being out.

2/10 Terrible

Ronald, Milford

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
BEDBUGS! And the lackadaisical attitude of the management toward this problem!
Stayed 1 night in Jun 2023
Response from Country Inn & Suites on 16 Jun 2023
Thank you for your review. We appreciate your feedback. Sir you never spoke with anyone in management about any issues.

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Very satisfied.
Stayed 1 night in Jun 2023
Response from Country Inn & Suites on 16 Jun 2023
Thank you for your review. We appreciate your feedback, and we are happy to hear your stay was great.

8/10 Good

Kathrin

Stayed 1 night in Jun 2023
Response from Country Inn & Suites on 28 Jun 2023
Thank you for your review. We appreciate your feedback.

6/10 Okay

Jessica

Travelled with family
Liked: Cleanliness
Our room wasn’t cleaned when we checked in. However, the front desk put us in another room sand it was clean and nice.
Stayed 1 night in Jun 2023
Response from Country Inn & Suites on 6 Jun 2023
Thank you for your review! We appreciate your feedback. We apologize for the confusion, and we are happy hear your stay ended good.

10/10 Excellent

April

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Country Inn & Suites on 4 Jun 2023
Thank you for your review. We appreciate the feedback!

10/10 Excellent

Dee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk clerk was excellent. He greeted me and was very nice and efficient.
Stayed 1 night in May 2023
Response from Country Inn & Suites on 29 May 2023
Thank you for your review! We appreciate your feedback!

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2023
Response from Country Inn & Suites on 29 May 2023
Thank you for your review! We appreciate your feedback!

6/10 Okay

John

Stayed 1 night in Apr 2023
Response from Country Inn & Suites on 26 Apr 2023
Thank you for your review. We appreciate your feedback.

6/10 Okay

Rasheem

Liked: Cleanliness, staff & service
Disliked: Amenities
Stayed 2 nights in Apr 2023
Response from Country Inn & Suites on 17 May 2023
Thank you for your review! We appreciate your feedback!

8/10 Good

Angela

Business traveller
Liked: Staff & service, amenities
Staff was welcoming. Property is showing signs of wear and tear. Breakfast was hot and pleasant
Stayed 3 nights in Apr 2023
Response from Country Inn & Suites on 10 Apr 2023
Thank you for your review! We appreciate your feedback! We are currently undergoing a renovation.