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Xelena Hotel & Suites
5.0 star property

Luxury El Calafate hotel in Macrozona Bahía Redonda y Primeros Faldeos with full-service spa
your current months are April, 2024 and May, 2024.
April 2024
May 2024

Xelena Hotel & Suites

Photo gallery for Xelena Hotel & Suites

Indoor pool, pool loungers, lifeguards on site
Exterior
Couples treatment room(s), body treatments, body wraps, body scrubs
Gym
Exterior

Overview of Xelena Hotel & Suites

9.0

Wonderful

Popular amenities

  • Pool
  • Breakfast available
  • Parking included
  • Spa
  • Air conditioning
  • Gym

Check out the area

René Favaloro 3548, El Calafate, Santa Cruz, 9405
  • Popular LocationCalafate Fishing3 min drive
  • Popular LocationGnome Village4 min drive
  • Popular LocationGlaciarium7 min drive
  • AirportEl Calafate (FTE-Comandante Armando Tola Intl.)24 min drive
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Room options

Suite de Lujo

cleanliness

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
LED TV
Separate bedroom
Pillow-top bed
Blackout curtains
  • 80 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

Vista Lateral Standard

cleanliness

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
LED TV
Blackout curtains
Separate bedroom
Pillow-top bed
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

Suite Junior

cleanliness

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
LED TV
Blackout curtains
Separate bedroom
Pillow-top bed
  • 40 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

Vista Lago Standard

cleanliness

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
LED TV
Blackout curtains
Separate bedroom
Pillow-top bed
  • 30 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

Triple

cleanliness

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
LED TV
Blackout curtains
Separate bedroom
Pillow-top bed
  • 37 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bed OR 3 Single Beds

Suite Presidencial

cleanliness

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
LED TV
Blackout curtains
Separate bedroom
  • 125 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

El Calafate

Xelena Hotel & Suites is located in Macrozona Bahía Redonda y Primeros Faldeos, a neighbourhood in El Calafate, and is in the suburbs and on the waterfront. Anfiteatro Del Bosque and Argentinean Lake are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Laguna Nimez and Cerro Frias. El Calafate Regional Museum and Calafate History Exhibition Hall are also worth visiting.

What's nearby

  • Calafate Fishing - 3 min drive
  • Gnome Village - 4 min drive
  • Calafate History Exhibition Hall - 5 min drive
  • Santa Teresita del Nino Jesus Church - 7 min drive
  • Glaciarium - 7 min drive

Getting around

  • El Calafate (FTE-Comandante Armando Tola Intl.) - 25 min drive

Restaurants

  • Pura Vida - 4 min drive
  • Yeti Ice Bar - 5 min drive
  • La Lechuza - 5 min drive
  • Isabel - Cocina al Disco - 6 min drive
  • La Cocina - 6 min drive

About this property

Xelena Hotel & Suites

Luxury hotel located in Macrozona Bahía Redonda y Primeros Faldeos
At Xelena Hotel & Suites, you can look forward to a free daily manager's reception, a terrace and designer shops on-site. Treat yourself to a body scrub, a body treatment or a body wrap at Zen Spa, the on-site spa. The on-site restaurant, MORA, features ocean views. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and a garden.
Additional perks include:
  • An indoor pool with sunloungers and a lifeguard on site
  • Free self-parking
  • Full breakfast (surcharge), a free shopping centre shuttle and a TV in reception
  • A front desk safe, concierge services and smoke-free property
Room features
All 100 rooms include comforts, such as premium bedding and heated floors, in addition to perks, such as laptop-compatible safes and air conditioning.
Other conveniences in all rooms include:
  • Egyptian cotton sheets and pillowtop mattresses
  • Showers, bidets and free toiletries
  • LED TVs with cable channels
  • Heated floors, heating and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free shopping centre shuttle
  • Free uncovered self parking on site
  • Limited on-site parking

Food and drink

  • Daily full breakfast available 6:30 AM–10:30 AM for a fee: USD 20 for adults and USD 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Coral Coffe Shop
  • Huerta & Fuegos
  • MORA
  • PIERROT

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Designer stores
  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • On the waterfront
  • Outdoor entertainment area
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 6 floors
  • Building
  • Built in 2007
  • Fireplace in lobby
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian-cotton sheets
  • Pillowtop mattress

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels

Entertainment

  • LED TV with cable channels

Food and drink

  • Champagne service
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heated floor
  • Heating
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from June 10 2024 to June 16 2024 (dates subject to change):
  • Sauna
  • Spa
  • Swimming pool

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Argentina value-added tax (21%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (21%).

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: from approximately USD 20 for adults and from USD 20 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Children under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Hotel Xelena
Xelena El Calafate
Xelena Hotel
Xelena Hotel El Calafate
Xelena Deluxe Hotel El Calafate
Xelena Deluxe Suites Hotel El Calafate, Argentina - Patagonia
Xelena
Xelena Hotel & Suites El Calafate, Argentina - Patagonia
Xelena Hotel & Suites Hotel
Xelena Hotel & Suites El Calafate
Xelena Hotel & Suites Hotel El Calafate

Frequently asked questions

Does Xelena Hotel & Suites have a pool?

Yes, this property has an indoor pool. The swimming pool will be unavailable from June 10 2024 until June 16 2024 (dates subject to change).

How much does it cost to stay at Xelena Hotel & Suites?

As of 29 Mar 2024, prices found for a 1-night stay for 2 adults at Xelena Hotel & Suites on 11 Apr 2024 start from NZ$294.61, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Xelena Hotel & Suites pet-friendly?

No, pets are not allowed at this property.

How much is parking at Xelena Hotel & Suites?

Self-parking is free at this property.

What time is check-in at Xelena Hotel & Suites?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Xelena Hotel & Suites?

Checkout is at 11 AM.

Where is Xelena Hotel & Suites located?

Located in Macrozona Bahía Redonda y Primeros Faldeos, this luxury hotel is within 1 mile (2 km) of Bahía Redonda, Bahía Redonda Viewpoint and Lago Argentino. Calafate Fishing and Anfiteatro Del Bosque are also within 2 miles (3 km).

Xelena Hotel & Suites Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 215 out of 341 reviews" "
Rating 8 - Good. 78 out of 341 reviews" "
Rating 6 - Okay. 28 out of 341 reviews" "
Rating 4 - Poor. 12 out of 341 reviews" "
Rating 2 - Terrible. 8 out of 341 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

david

Travelled with family
Liked: Cleanliness, staff & service, amenities
Our room was over lobby and was very loud Although there was a chill outside --could not cool room off
Stayed 2 nights in Mar 2024

8/10 Good

Nancy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

10/10 Excellent

eiman, lakewood ranch

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

4/10 Poor

Jamie

Travelled with partner
Disliked: Staff & service
This hotel is not worth the price for the stay. I recommend staying elsewhere.
Stayed 2 nights in Jan 2024

10/10 Excellent

Marlyn

Stayed 1 night in Jan 2024

2/10 Terrible

Claudia

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Sonia Cruz, Coral Gables

Stayed 1 night in Dec 2023

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

4/10 Poor

Amit

Liked: Cleanliness
Disliked: Staff & service
The hotel is definitely not worth the money for several reasons. Firstly, be cautious about the amount you're paying. The hotel enforces a non-official exchange rate for USD, which is 2.27 times higher than the rate used elsewhere. They falsely claimed this is the law, but in reality, they're taking the benefit tourists receive with their international credit cards (MEP exchange rate) for themselves. They price everything in USD but charge in local Pesos after an unfavorable MEP conversion, resulting in higher credit card fees and canceling out the benefits tourists should enjoy. This is essentially theft, as it's not disclosed anywhere, and the booking is non-refundable. During check-in, they surprise guests with this exchange rate, forcing them to either pay it or face a 100% fine from hotels.com. Secondly, the rooms are basic. Although we received a complimentary upgrade to a larger room with a view, it's comfortable but lacks the amenities you'd expect in a five-star hotel, such as a welcome drink or afternoon snacks. The spa area is small and poorly maintained, with a dirty pool and mold on its walls. This falls far short of the standards one expects from a five-star hotel, especially after the unfavorable exchange rate experience during check-in. I would recommend choosing another hotel that respects the official exchange rate to ensure a more worthwhile experience.
Stayed 2 nights in Oct 2023

10/10 Excellent

Giovanni

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023