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Reviews of Euro Hostel Edinburgh Halls

2 out of 5
Euro Hostel Edinburgh Halls
Kincaids Court, Guthrie Street, Edinburgh, Scotland

Reviews

6.2
Rating 10 - Excellent. 37 out of 413 reviews" "
Rating 8 - Good. 117 out of 413 reviews" "
Rating 6 - Okay. 144 out of 413 reviews" "
Rating 4 - Poor. 78 out of 413 reviews" "
Rating 2 - Terrible. 37 out of 413 reviews" "

6.6/10

Cleanliness

7.2/10

Staff & service

5.8/10

Amenities

5.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Photos on the web site are of a modern building not the dump we were in. For the price I would at least expect basic necessities like towels but nothing provided. Not even a wardrobe to hang clothes. This is for those who really prefer to rough it.
Stayed 2 nights in Aug 2019
Response from Staff on 28 Aug 2019
Thanks for the feedback, it does state online before booking that towels are not provided and that the images are of a selection of rooms however there are photos of all options available to view in our gallery. Thanks

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Massive problem when we arrived the team had cancelled our booking as someone else with a similar name had previously checked in so they assumed it was a double up.. so we had to be put in a temporary room and moved early part way through the stay, ruined the holiday, not really apologetic about it. Charged to store luggage, kitchen facilities in the flat very poor and under equipped, when asking the staff for an additional pan (only 1 in the whole flat) told there was nothing they could do. A fire alarm went off at 4am (not the staffs fault) however NO direction given at all just left standing outside not knowing what was happening. A shambles of a stay the staff seemed more keen on chatting to each other and enjoying the festival than helping
Stayed 7 nights in Aug 2019
Response from GM on 20 Aug 2019
Thank you

6/10 Okay

Kate

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2019
Response from GM on 20 Aug 2019
Thank you

6/10 Okay

Verified traveller

Travelled with group
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Basic accommodation
Overall it was an okay stay but feel the price for what we got was ridiculous. The walls are really thin and felt like I couldn’t speak to my friend without possibly disturbing others. The room looked like it hadn’t been hoovered found a bobble and kerbie grip on the floor, there was a bag in the drawers and a spray in the cupboard that looked like it had been there for ages! The bathroom and kitchen was very clean tho. I found the beds quite hard but did manage to sleep no bother my friend is slightly bigger than me and found it uncomfortable and the bed made a noise every time she moved. Only spoke to staff on arrival and checking out but they were really friendly and nice.
Stayed 1 night in Aug 2019
Response from GM on 15 Aug 2019
Thank you

6/10 Okay

Joanna

Travelled with family
Liked: Staff & service
Basic Cheap and close to castle..and nightlife
Basic but central and handy for the castle.. bathroom and kitchen clean and well equiped. Dont forget to take your towel..staff friendly and helpfull.
Stayed 2 nights in Aug 2019
Response from GM on 15 Aug 2019
Thanks

2/10 Terrible

Lorna

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Noisy and dirty
Noisy and not very clean
Stayed 1 night in Aug 2019
Response from GM on 15 Aug 2019
Thanks!

6/10 Okay

PR

Travelled with group
Liked: Cleanliness, staff & service
Basic but pleasant
The room was very basic but clean. The downside was that there were no towels and not having been to any hotels previously that did not supply towels we hadn't taken any so was unable to take a shower. This wasn't ideal as the day/night we were there was very hot!!
Stayed 1 night in Jul 2019
Response from GM on 6 Aug 2019
Thank you

2/10 Terrible

Amber

Disliked: Cleanliness, property conditions & facilities, room comfort
Very dirty. The floors obviously hasn’t been vacuumed in weeks if not months. 2 showers on the entire floor. No bath mats meant that the shower was a death trap. £3 for towel hire, £3 for luggage storage per item
Stayed 1 night in Aug 2019
Response from GM on 6 Aug 2019
Thank you Amber! All feedback is appreciated, sadly we are not able to correct issues unless they are brought to our attention.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from GM on 5 Aug 2019
Thank you

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It was in a *great* location, it was always well-cleaned, and it felt secure - especially since we were six floors up. My only complaint is that the lack of either hand towels or dryers in the bathroom and kitchen was a bit difficult to deal with and the kitchen wasn't as well stocked as it could have been. Overall, I definitely recommend this hostel.
Stayed 8 nights in Jul 2019
Response from GM on 30 Jul 2019
Thank you kindly for the great review!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and staff. Very good value for a couple of nights.
Stayed 2 nights in Jul 2019
Response from GM on 22 Jul 2019
Thank you for the fantastic feedback, delighted you enjoyed your stay with us.

6/10 Okay

Scott

Travelled with group
Liked: Cleanliness, staff & service
Basic and clean
Needed a cheap / clean bed for the evening before an early trip to the airport. This was exactly that. Nothing more, nothing less. Need to rent towels for the showers.
Stayed 1 night in Jul 2019
Response from GM on 11 Jul 2019
Thank you

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Basic accommodations
The location was excellent - walking distance to everything in Old Town. The room was cramped because the beds were bigger than standard twins. The desk chair was unusable because it could not be pulled out far enough to be sat on. There was no place to hang towels or clothes. The mattresses were thin, and so the springs could be felt. There was a charge for the towels that was not mentioned in the reservation information (one pound per towel per day). The bathrooms were clean and updated and sharing them was not a problem. The staff was pleasant. Excellent wifi. The reservation mentioned a breakfast for £3.50, but it was £4.50.
Stayed 3 nights in Jun 2019
Response from GM on 10 Jul 2019
Thank you for taking time out to review your stay.

6/10 Okay

subir

Liked: Cleanliness
Disliked: Staff & service
A Good " Hostel" dont expect a " Hotel"
I checked into Euro Hostel during my casual trip to Edinburgh with my friend. It is a makeshift accommodation hostel during the student holidays. Since this is a "Hostel" , you should not expect luxury features like an attached bathroom. The following are my personal opinion: PROS: 1. Excellent location. Close to Edinburgh Castle market and other historical buildings. If you are tourist, all Day Trips leave from castle market very close to the Hostel. 2. Clean Hostel. Rooms were clean. Toilets were extremely clean. 3. Cordial staff at the reception. They tried to help to the limit of Hostel facilities. 4. Good restaurants, departmental stores ( Tesco/Sainsbury) in the vicinity. 5. Fast Internet. 6. Kitchen facilities available with fridge, microwave, utensils, cutlery available for you to use. PROS: 1. Since this is a hostel, don't expect towels in the room. You need to either bring it from home or rent at the reception. 2. No body wash or soap. Please bring it from home. 3. Common Bathrooms.
Stayed 2 nights in Jun 2019
Response from GM on 10 Jul 2019
Thank you

6/10 Okay

Verified traveller

Travelled with partner
Room had 2 double beds but no basin or wardrobe and NO space.
Stayed 1 night in Jun 2019
Response from Staff on 3 Jul 2019
Rooms are not ensuite, this information is stated on your booking site prior to you booking. Thank you!

8/10 Good

Verified traveller

Stayed 2 nights in Jun 2019
Response from GM on 25 Jun 2019
Thank you for the great feedback.

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff i did like i didnt like the shower or floor
Stayed 1 night in Jun 2019
Response from GM on 21 Jun 2019
Thanks

6/10 Okay

Chun

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Jun 2019
Response from GM on 18 Jun 2019
Thanks

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
It’s location is perfect for a tourist. A few minutes walk from most of the places to visit.
Stayed 5 nights in Jun 2019
Response from GM on 18 Jun 2019
Thank you very much!

10/10 Excellent

Verified traveller

Stayed 6 nights in Jun 2019
Response from GM on 14 Jun 2019
Thank you kindly for the feedback!

4/10 Poor

Wen-Cheng

Disliked: Property conditions & facilities, room comfort
Because festival time ’not Quiet at all
Too noisy
Stayed 3 nights in Aug 2018
Response from Euro Hostel on 13 Nov 2018
Thanks

8/10 Good

Jamie, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, close to city centre.
Clean, relatively comfortable. However, quite noisy. Close to city centre, great value for a night or two.
Stayed 1 night in Jun 2018
Response from Rosanna on 14 Sept 2018
Thank you for the great feedback.

8/10 Good

Verified traveller

Living like a student again.
It's student housing. Great if you want a prime location for a lower price but you need to lower expectations. You won't get fancy interiors and room service but you will get a shared bathroom and kitchen which are kept clean and tidy enough. If you like to meet new people, this is a good choice.
Stayed 3 nights in Aug 2018
Response from Euro Hostel on 31 Aug 2018
Thanks for the feedback.

2/10 Terrible

Verified traveller

Disliked: Staff & service
Not a bad hotel, but nowhere near public ttansport
I had 2 nights here in peak season. Once I found the room, it was ok. It was quiet enough despite a Fringe Festival venue nearby. I was not impressed at having to drag heavy luggage up four lots of stairs when one section of the hotel had a lift and I could have been given a room in that section. Sadly this sort of thing can put a person off wanting to go back to a city, but it is all too common around the UK it seems. No one expects you to have more than a small backpack or shopping bag!
Stayed 2 nights in Aug 2018
Response from Euro Hostel on 2 Sept 2018
Sorry you rated us 1 out of 5 for your stay, we do state online that lifts are not available in every block, we reach out with all information in advance so guests know exactly what to expect.

4/10 Poor

W, London

Disliked: Property conditions & facilities, room comfort
Avoid - loud club until 3am opposite
Well, this place is falling down isn’t it? The door handle on my room barely stayed together, the shower drain routinely blocked, and my room was directly opposite a pop-up night club (in a marquee!!) which played music until 3am every single night. The sheet barely fit the bed and kept falling off again and again. Staff would chuck dirty sheets down the communal stairwell to the ground floor causing a total obstacle course on the final staircase down to the front door. How Eurohostel think they can charge the room out at any price with the noise from the club opposite is quite baffling. I spent my last night at another hostel and had an infinitely better nights sleep there!
Stayed 3 nights in Aug 2018
Response from Euro Hostel on 31 Aug 2018
Thanks, all comments are taken on board.

8/10 Good

Jocelyn

Edinburgh visit
Fine but very noisy when got back to room.
Stayed 1 night in Aug 2018
Response from Euro Hostel on 24 Aug 2018
Thank you for the great review

8/10 Good

fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018
Response from Euro Hostel on 24 Aug 2018
Thanks Fiona

6/10 Okay

Andrew

Liked: Staff & service
Disliked: Room comfort
Stayed 2 nights in Aug 2018
Response from Rosanna on 20 Aug 2018
Thank you

10/10 Excellent

Xincheng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018
Response from Rosanna on 16 Aug 2018
Thank you so much fr the great review.

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Fine hostel for a night
They are basically some Edinburgh campus rooms. There is no bar or cooked food available. Breakfast is not buffet. Also they charge 2 pounds to store your luggage if you want to collect in the evening. Rooms, bathrooms and toilets are clean
Stayed 1 night in Aug 2018
Response from Euro Hostel on 10 Aug 2018
Thank you

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Was vary close to everything but so noisy sleep was almost impossible
Stayed 2 nights in Aug 2018
Response from Euro Hostel on 10 Aug 2018
Thanks

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Convenient location
Stayed here for a few days for the Fringe. Great location on Cowgate. Room was ok sized with large kitchen and lounge (though I didn't use the communal spaces). Shower was really nice. Room could have been cleaner.
Stayed 3 nights in Aug 2018
Response from Rosanna on 8 Aug 2018
Thank you

8/10 Good

Lee, Newcastle

Liked: Staff & service
Good for the price we Payed
Only payed £45 for the room on a Friday night so good price. Unfortunately ROOM smells a bit and Needs Double Glazing as too noisy outside. Bathroom could have been cleaner also. Staff were spot on though. Would stay again though for a similar Price.
Stayed 1 night in Aug 2018
Response from Rosanna on 8 Aug 2018
Thanks

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Near around the castle and its in the city
Not very good because no towels no bathroom floor mats and no hair dryer
Stayed 1 night in Jul 2018
Response from Rosanna on 2 Aug 2018
Thank you for the feedback.

6/10 Okay

Verified traveller

No elevator...
Stayed 1 night in Jun 2018
Response from Euro Hostel on 23 Jul 2018
Thanks for the feedback, we do state online that we only have two elevators as this is university accommodation that we take over. Thanks

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Cheap but acceptable
Big, clean and tidy room/bathroom/Kitchen. No lift and if u live in 4th floor. Quite noisy if someone walk or open/close their door. Noisy outside during World cup period.
Stayed 1 night in Jun 2018
Response from Rosanna on 30 Oct 2018
Thank you for the feedback.

6/10 Okay

Kevin

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Good location, terrible condition
This is the kind of place I would only suggest for backpackers or people on a severe budget. The staff were very friendly and the lobby was nice, but other than that this place is pretty disappointing. It’s on the University of Edinburgh campus and you can tell that it’s a former dormitory building that is now being used as a hostel. It has not been kept up at all. It’s great that there are laundry facilities, but the dryer we used did not dry our clothes so we ended up paying 3 times just to properly dry our clothes. It is very noisy in this area which makes it very difficult to sleep. There are stains all over the carpet and there is graffiti all over the elevator. All of the floors creaked when walked on so you could hear when someone was walking by your room in the middle of the night. At least the bed sheets were clean. And the location was pretty good, in old town not far from the Royal Mile. But overall, not worth the price we paid.
Stayed 1 night in Jun 2018
Response from Euro Hostel on 2 Jul 2018
Thank you for the feedback, we do take over the student halls so in turn we are very limited as to what we can do however all comments are taken on board.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean. Very good price. Good security within the building for a hostel.
Stayed 1 night in Jun 2018
Response from Euro Hostel on 27 Jun 2018
Thank you kindly for the great feedback.

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First time in a hostel!!
First time we’ve ever spent a night in a hostel and came away pretty impressed. Not a lot of amenities but room was clean and bed was comfortable. Had a private room with two beds for wife and myself. Shared a bathroom and shower with other rooms but there were extra shower and toilets available so no problem. Very close to the Royal Mike too! Also they stored our luggage so we could go on day trip to Loch Ness and the Highlands.
Stayed 1 night in Jun 2018
Response from Euro Hostel on 27 Jun 2018
Hi Steven, thank you for the great feedback, I am delighted to read that you had a good stay with us. Thanks

8/10 Good

TSAI

Great location with affordable price.
Well, the staff is generally very kind and attentive. And you paid for what you got: a student dorm. So don't expect too much guys :) One thing worth mentioning: It's NOT possible to carry big suitcase from Waverley to the hostel. Although it says 6 minutes walk on google map, there are too many narrow closes and stairs which will make your travel a disaster. I'd highly suggest those with big suitcases and luggage take Uber: it costs only 3-4 pounds. The toilet is well maintained and always quite clean. The water is very strong, which I very much appreciated. There's NO life at all in the dorm so again, if you are travel with heavy luggage please bear in mind that it's gonna be tough.
Stayed 3 nights in Jun 2018
Response from Euro Hostel on 16 Jun 2018
Thank you for the recent feedback, I am delighted you had a good stay with us. All comments are taken on board. Thanks

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, Room was very clean, reception Staff were very helpful and pleasant to deal with, good experience all round!
Stayed 1 night in Jun 2018
Response from Rosanna on 23 Jul 2018
Hi there, thank you for the feedback. I am delighted to read that you had a good stay with us and I look forward to welcoming you back again soon. Thanks

8/10 Good

Colin, Aberdeen

Liked: Cleanliness, staff & service
Cheap (for Edinburgh) and cheerful. Student halls re-purposed for summer. Basic but all you need for a base. Clean sheets and a place to lay your head. you shouldnt need to spend any time in your room in Edinburgh.
Stayed 1 night in Jun 2018
Response from Rosanna on 23 Jul 2018
Many thanks for the great feedback, we hope you will return again soon. Thanks

4/10 Poor

Emma, Aberdeen

Disliked: Property conditions & facilities, room comfort
Noisy. Very basic.
Did not get a good night's sleep at all. Room overlooked the courtyard, so every time people came back to the hostel they woke me up. Shower room was very small, and the floor constantly wet. Toilet roll kept falling off the holder onto the wet floor. Basin was very small, hardly big enough for brushing your teeth over.
Stayed 1 night in Sep 2017

8/10 Good

caroline, glasgow

Liked: Staff & service, room comfort
Overnight for tattoo!
Quick and easy check in, found or room with ease. Bathrooms could do with being a bit cleaner, also it wouldn't hurt to put some soap at the sinks lol Pillows are like pancakes, reception didn't have any additional ones, but offered a single duvet to roll up, which worked a treat 😬 Overall, we enjoyed our stay, you get what u pay for 😬
Stayed 1 night in Aug 2017

8/10 Good

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
This is located very close to the Royal Mile.
Stayed 1 night in Aug 2017

6/10 Okay

Ellie, Scotland

Liked: Cleanliness, staff & service, room comfort
Very central.
The place is fairly basic without private facilities, it is situated centrally and is within walking distance of most of the main tourist areas of the city. If you just need a place to sleep whilst attending Edinburgh during the festival, it is ideal. There is a shared kitchen/ dining area available, although as I didn't use it I don't know what it contains. The staff were friendly and helpful. Luggage can be left for a minimal charge.
Stayed 1 night in Aug 2017

2/10 Terrible

Connor, Dumfries

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Sleepless
The hostel is in a good location. And I am in no way a hotel snob. But the room I was in had a boiler next door, and with relatively thin walls the noise generated meant I didn't sleep a wink and had to leave Edinburgh early missing out on fringe shows I had booked.
Stayed 1 night in Aug 2017

8/10 Good

Andrew

Stayed 6 nights in Aug 2017

8/10 Good

Amy

Liked: Staff & service
Disliked: Room comfort
Basic but sufficient for one night.
Budget (ish) accommodation during the festival when rooms are at a premium. Very basic student accommodation in shared flats. Good points: Location great, check in easy and friendly, ok price for August in Edinburgh, kitchen facilities for simple meals/drinks, room (facing courtyard) was quiet. Bad points: Bed very uncomfortable and quite small for two, had been cleaned but not particularly well, had to ask for toilet roll as was none (but quickly provided), bathroom quite dirty, towels extra (but just £1). Tip: A few reviews have said there is no mirror in room but as with most student halls it is inside the wardrobe door! Fine for a night but find a more comfortable bed for a longer stay.
Stayed 1 night in Aug 2017

8/10 Good

Verified traveller

Liked: Staff & service
Fantastic location, simple rooms, great if you intend to spend much of your time out and about!
Stayed 4 nights in Aug 2017