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Reviews of Home2 Suites by Hilton Eau Claire South

3 out of 5
Home2 Suites by Hilton Eau Claire South
4135 Oakwood Hills Parkway, Eau Claire, WI

Reviews

9.0

Wonderful

Rating 10 - Excellent. 331 out of 464 reviews" "
Rating 8 - Good. 76 out of 464 reviews" "
Rating 6 - Okay. 21 out of 464 reviews" "
Rating 4 - Poor. 16 out of 464 reviews" "
Rating 2 - Terrible. 20 out of 464 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

4/10 Poor

Myia

Liked: Cleanliness, staff & service, property conditions & facilities
Just disappointed that I couldn't get the room type I had chosen when booked. Really needed handicap room .
Stayed 2 nights in May 2024

10/10 Excellent

Thomas, Middleton

Travelled with family
Liked: Amenities, property conditions & facilities
Great check in. Very friendly
Stayed 1 night in Apr 2024

10/10 Excellent

Keith

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great stay and price was giod
Stayed 1 night in Apr 2024

8/10 Good

Joseph

Stayed 1 night in Apr 2024

10/10 Excellent

Earl

Stayed 1 night in Apr 2024

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful suites
Stayed 2 nights in Mar 2024

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Isolating
Stayed 1 night in Mar 2024

10/10 Excellent

SHERRY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our room! We love how clean and the extra space! Breakfast was great!
Stayed 2 nights in Mar 2024

10/10 Excellent

Scot

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Mar 2024

2/10 Terrible

Vinai

Travelled with family
Disliked: Staff & service
The bathrooms in the rooms are large but offer no privacy if you are traveling with others or young children. Also I was charged for a pet fee when we did not have a pet and my stay was on December 30. I just noticed the charge in my credit card statement. The final bill i received at check out says it was reversed but it was not reversed. My check out time it wrong. I checked out before 11 am. The girl at the desk waved for me to leave the key on the desk which i did. My check out time in my bill was 1240 pm. Ive called about this charge and am not getting the call backs I'm supposed to get. I'm still waiting for this to be fixed. Poor customer service.
Stayed 1 night in Dec 2023

10/10 Excellent

Vanessa

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, welcoming, clean establishment. Only stayed 1 night on a stop over for our road trip and left at 3am. The gentleman at the front desk was nice enough to hand us some breakfast items to go since we wouldn’t make it to their complementary breakfast that starts at 6am.
Stayed 1 night in Feb 2024

10/10 Excellent

HEIDI

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and spacious rooms. Friendly staff.
Stayed 1 night in Feb 2024

10/10 Excellent

James, Franklin

Stayed 2 nights in Feb 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Susann

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet, clean and spacious.
Stayed 1 night in Feb 2024

10/10 Excellent

Belinda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Shay

Liked: Property conditions & facilities
Apples available all the time:) nice workout facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This may be the finest motel that I have ever stayed in. I liked the breakfast, the spacious room, comfortable bed and sheets, nice towels, friendly staff, large TV, cleanliness --- everything! Maybe I didn't go for the sliding bathroom door, but everything else was first class. I will try to stay at Home 2 Suites whenever I travel and will recommend to others,
Stayed 1 night in Jan 2024

8/10 Good

Brenda, South Beloit

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Edgar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's all great except the breakfast
This was our second time staying at this particular site. We had high expectations for a great stay! THis time we brought our pet for the first time at a hotel. The staff was great. The only thing we aren't hip on is the breakfast; we just odn't care for it compared to others. Also, the coffee is awful. Even the one in the room is not good.
Stayed 5 nights in Dec 2023

10/10 Excellent

Greg

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights, place was very nice. Staff was very friendly. My children & I enjoyed our time. If there was any complaint, it would be that the swimming pool could have been a little warmer. But other than that, great place to stay.
Stayed 2 nights in Dec 2023

10/10 Excellent

ANNE

Business traveller
The person who checked me in was awesome. Rooms are clean and spacious
Stayed 1 night in Dec 2023

10/10 Excellent

Lori

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

Piyush

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

10/10 Excellent

Michelle

Stayed 2 nights in Nov 2023

10/10 Excellent

Stacy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick check in, clean room. This has become our first choice when coming to Eau Claire to visit our son.
Stayed 1 night in Nov 2023

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very freindly and attentive staff. We had a very pleasant stay.
Stayed 1 night in Nov 2023

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would recommend
We stopped here when we moved to northern MN from IN. We had been on the road for about 7 hours with 3 cats. I share that because it had been a long day (week, really) and this place was a perfect spot to recover and rest. Not many places accept cats but this hotel does. It was quiet, clean and the staff was great. We had our cars packed with stuff since we were moving and I was apprehensive about that before we arrived but it was fine. It’s a quiet area in general, off the road a bit but safe and well-lit. I would definitely stay here again if I ever find myself passing through.
Stayed 1 night in Oct 2023

10/10 Excellent

Sarah

Stayed 1 night in Oct 2023

10/10 Excellent

Krista

Travelled with group
Liked: Amenities
FABULOUS!!!
Stayed 1 night in Oct 2023
Response from GM on 30 Oct 2023
Thank you for staying here at the Home2 Suites. We are glad that you have enjoyed your stay with us. We do hope that you choose to stay with us in the near future.

10/10 Excellent

cole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from GM on 30 Oct 2023
Thank you for staying here at the Home2 Suites. We are glad that you have enjoyed your stay with us. We do hope that you choose to stay with us in the near future.

10/10 Excellent

Rick

Stayed 1 night in Oct 2023
Response from GM on 30 Oct 2023
Thank you for staying here at the Home2 Suites. We are glad that you have enjoyed your stay with us. We do hope that you choose to stay with us in the near future.

10/10 Excellent

Gigi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful
Stayed 1 night in Oct 2023
Response from GM on 30 Oct 2023
Thank you for staying here at the Home2 Suites. We are glad that you have enjoyed your stay with us. We do hope that you choose to stay with us in the near future.

10/10 Excellent

Jeff

Stayed 1 night in Oct 2023

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from GM on 30 Oct 2023
Thank you for staying here at the Home2 Suites. We are glad that you have enjoyed your stay with us. We do hope that you choose to stay with us in the near future.

6/10 Okay

Darlene

Travelled with partner
Could hear the person next to us all night and the person above us.
Stayed 1 night in Sep 2023

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place.
Stayed 1 night in Sep 2023
Response from GM on 30 Oct 2023
Thank you for staying here at the Home2 Suites. We are glad that you have enjoyed your stay with us. We do hope that you choose to stay with us in the near future.

10/10 Excellent

Ryszard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean and comfortable room with very nice kitchen--ceramic and glass dishes, nice size fridge, dishwasher, big microwave, toaster, coffee maker
Stayed 1 night in Sep 2023
Response from GM on 30 Oct 2023
Thank you for staying here at the Home2 Suites. We are glad that you have enjoyed your stay with us. We do hope that you choose to stay with us in the near future.

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from GM on 30 Oct 2023
Thank you for staying here at the Home2 Suites. We are glad that you have enjoyed your stay with us. We do hope that you choose to stay with us in the near future.

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from GM on 30 Oct 2023
Thank you for staying here at the Home2 Suites. We are glad that you have enjoyed your stay with us. We do hope that you choose to stay with us in the near future.

2/10 Terrible

Isaac

Disliked: Staff & service
Out of towners abundance but not locals. We
Apparently its against policy to be a local guest. Dont live in eau claire or chippewa falls if you want to book here. They dont want local business they want outbof townersto book with them. Apparently with covid in 2020 they changed policy and made kt so only out of towners could stay. Not posted anywhere but when you goto check in.
Stayed 1 night in Sep 2023

10/10 Excellent

Amanda

Travelled with group
Liked: Amenities
Very nice place to stay.
Stayed 1 night in Sep 2023
Response from GM on 30 Oct 2023
Thank you for staying here at the Home2 Suites. We are glad that you have enjoyed your stay with us. We do hope that you choose to stay with us in the near future.

10/10 Excellent

Shannon

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pet friendly and a good location. Clean and quiet hotel.
Stayed 1 night in Sep 2023
Response from GM on 30 Oct 2023
Thank you for staying here at the Home2 Suites. We are glad that you have enjoyed your stay with us. We do hope that you choose to stay with us in the near future.

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Good place
Was fine. Newer property so that was nice. Quiet location. Convenient to restaurants and shopping. Big rooms and lots of counter space and shelves for your stuff if needed. Sliding door on bathroom didn’t stay shut- would just roll back open. But to be fair, we didn’t report it. Family with several children seemed to be using the hallway as a running and play space. Staff proactively addressed a guest who had their large dog with them in the breakfast service area. Overall it was a decent stay.
Stayed 2 nights in Sep 2023

10/10 Excellent

Jeanne

Stayed 2 nights in Sep 2023
Response from GM on 30 Oct 2023
Thank you for staying here at the Home2 Suites. We are glad that you have enjoyed your stay with us. We do hope that you choose to stay with us in the near future.

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from GM on 30 Oct 2023
Thank you for staying here at the Home2 Suites. We are glad that you have enjoyed your stay with us. We do hope that you choose to stay with us in the near future.

10/10 Excellent

Amber

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10/10 stay!
Great stay for our family! Our room was so clean and spacious. The pillows were so comfortable I want them at home. All common areas were very clean. Pool was fun! Breakfast was great and the kids loved the options. It’s pet friendly- we didn’t bring our dog but we’re happy to know we could have. My kids loved seeing some pups there. Will stay again if we make it back to Eau Claire!
Stayed 1 night in Aug 2023
Response from GM on 30 Oct 2023
Thank you for staying here at the Home2 Suites. We are glad that you have enjoyed your stay with us. We do hope that you choose to stay with us in the near future.