"Couldn't check in until an hour and a half after check in time because they were still cleaning our room. Multiple times there was no one at the front desk or answering the phone for 20+ minutes. Manager was never there and didn't call me back as requested. I had to fix the toilet in our room multiple times and the shower head was all corroded. Hotel used to be ok so I dont know if someone new took over or what but customer service is terrible, and we will not be staying there again."