Book a Eastern Australia Cottage

"Great view"

"We had a fantastic stay. The hotel was beautiful. The staff welcoming and attentive. The rooms were as promised, luxurious, comfortable, clean and spacious. "

"Location great close to tram stop and a short walk to the beach.Check in staff very friendly and helpful.Room clean with comfortable bed.Well stocked with coffee,tea and milk.Water pressure good and plenty of hot water. Bathroom was a little small and dated but does not detect from experience.Breakfast options good.Would stay again."

"There are only 4 lifts, and they are slow."

"All good excellent service"

"Very nice and a convenient place to stay with an early start the next day. "

"The friendly and professional customer service of all the staff. "

"The staff were very polite, the room and housekeeping were superb!"

"Check-in and concierge services were very friendly and helpful. We really liked the hotel and the suite. The only issue we encountered was the very inconsistent information regarding a late check-out. The day before our departure, we were told to ask again in the evening because the daily rate was not yet known. In the evening, we were then told that the hotel was fully booked and that we could only check out at 12 pm instead of 11 am. On the day of departure, we were once again informed that a late check-out was not possible. It was only when we spoke to a more experienced staff member that we learned a late check-out was in fact available for an extra charge. We happily paid this fee and were able to check out at 3 pm. This was very important for us as we were travelling with two small children and our flight to Europe was not scheduled until 10 pm. ⸻ "