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"The hotel is brand new, so everything was immaculate. All the staff, particularly Necati in the lobby, were very welcoming and made sure I had a great stay. I’ll be back for sure. "

"Room was big and clean very well kept . "

"Gorgeous and friendly staff welcomed us on arrival, the rooms are a very comfortable size, super clean, easily worked for 3 adults. The whole place is beautifully furnished and presented so it's such an enjoyable place to stay. The hotel is an easy walk along the river into the busy part of town with pkenty of food options and shopping. Outside is a beautiful seating area on the river bank with tea, coffee, drinks, even some wines. The only negative is out of the control of the hotel, but there was a strong waste smell from the river. There are obviously some major civic works underway to fix the leaks and treat the water."

"Excellent! Recommended to anyone, rooms are comfortable and quiet, good location close to the city centre, receptionist is remarkably helpful!"

"i stay for two days big room, frindly staff, A/C ok, hotel have car park at basement, excellent breakfast and hotel location in city center "

"Stayed 2 nights. Staff are "

"What I enjoyed the most was the people. Melisa, Reha, Yusuf, Verat, Fatih all my made 5 night stay fun and personable. I did not want to rent a car so they helped me navigate the bus and dulmus to Akdamar Island and into the City Center. I also took an afternoon in the town of Edremet and enjoyed the harbour and shops. The people were amazing and fun - taught me about the local area and a little about Kurdish culture. The room was spacious, the water hot, the view nice of the Lake. The one thing that can be improved was the mattress was a little older and soft. I didn't make a request to change rooms though as I still got good sleep. There was noise from the traffic but the view of the lake made up for that. AC was comfortable but not too cold. The MADO restaurant was delicous, great people too. I loved VAN."

"Good"

"Everything was perfect"