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Reviews of Americas Best Value Inn East Peoria

2 out of 5
Americas Best Value Inn East Peoria
104 W Camp St, East Peoria, IL

Reviews

7.8

Good

Rating 10 - Excellent. 156 out of 382 reviews" "
Rating 8 - Good. 116 out of 382 reviews" "
Rating 6 - Okay. 50 out of 382 reviews" "
Rating 4 - Poor. 29 out of 382 reviews" "
Rating 2 - Terrible. 31 out of 382 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Mario

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
Found a spider in my shoe.
Stayed 2 nights in May 2024

10/10 Excellent

Terri

Liked: Staff & service, amenities, property conditions & facilities
Just an overall nice place
Stayed 1 night in May 2024

10/10 Excellent

Beau

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
For the price it was clean and and nice.
Stayed 3 nights in May 2024

10/10 Excellent

Christina

It was clean an workers weee friendly
Stayed 4 nights in May 2024

4/10 Poor

Kevin

Travelled with family
Disliked: Staff & service
Was sound asleep and at 8:30 pm the desk called and told me they needed me at front desk wouldn't tell me why just that they needed me there so I got up and dressed go down there and it was to sign something the clerk forgot to do in the morning which could have waited very inconsiderate
Stayed 1 night in May 2024
Response from Guest Relations on 25 May 2024
Dear Kevin,Thank you for taking the time to share your experience. We understand the inconvenience caused by the timing of the front desk call, and we sincerely apologize. This will be discussed internally to ensure an instance like this does not occur again. It was a pleasure having you here, and we hope to welcome you back for a better stay.

8/10 Good

Karen, Moline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

8/10 Good

Peter

Travelled with partner
Liked: Staff & service, property conditions & facilities
Place was decent for the price, staff was friendly and room was nice. Breakfast was lacking but other than that overall it was worth it for the price.
Stayed 2 nights in May 2024

10/10 Excellent

ROGER

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfortable!
Stayed 1 night in May 2024

6/10 Okay

Thomas

Liked: Cleanliness
Stayed 1 night in Apr 2024

6/10 Okay

Christena

Inexpensive for a quick overnight stay. Property could use a little sprucing up.
Stayed 1 night in Apr 2024
Response from Gill, GM on 2 May 2024
We always appreciate guest feedback and thank you for sharing your review. We’re sorry we fell short of perfect but glad you enjoyed your overall stay. Please visit soon so that we may have another chance to earn your 5-star rating! All the best!

8/10 Good

Jake

Stayed 1 night in Apr 2024

8/10 Good

Karen

Liked: Staff & service, property conditions & facilities
Prices were reasonable.
Stayed 2 nights in Apr 2024
Response from Gill, GM on 2 May 2024
Dear Karen, Thank you for taking the time to provide your feedback! We are glad you enjoyed your stay with us and we hope to welcome you again soon! All the best!

4/10 Poor

Mike

Stayed 1 night in Apr 2024

8/10 Good

Joshua

Travelled with partner
Liked: Cleanliness, staff & service, amenities
I don’t want to leave one
Stayed 1 night in Apr 2024
Response from Gill, GM on 2 May 2024
Dear Joshua, Thank you for taking the time to provide your feedback! We are glad you enjoyed your stay with us and we hope to welcome you again soon! All the best!

2/10 Terrible

Djon

Stayed 1 night in Apr 2024

8/10 Good

Kimberly

Travelled with family, Travelled with pets
Liked: Amenities
Front desk staff was nice and helpful. They accommodated for a non-smoking room. Double beds on main floor. Housekeeping was slow. The reason why I say this is because I placed my full garbage cans outside the door and it took 4 hours, for them to be empty. The hallway always smelled like weed and needed vacuum by the doors leading outside.
Stayed 3 nights in Apr 2024
Response from Gill, GM on 2 May 2024
Dear Kimberly, Thank you for taking the time to provide your feedback! We are glad you enjoyed your overall stay with us. We hope to welcome you again soon! All the best!

8/10 Good

Ryan

Liked: Cleanliness, property conditions & facilities
The price is great, the only thing I didn't like was the Continental breakfast. Dry cereal okay but no milk.
Stayed 1 night in Apr 2024
Response from Gill, GM on 2 May 2024
Dear Ryan, Thank you for taking the time to provide your feedback! We are glad you enjoyed your overall stay with us and we hope to welcome you again soon! All the best!

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good and well maintained place to stay. I'd go back and stay again
Stayed 1 night in Apr 2024
Response from Gill, GM on 2 May 2024
Dear Brian, Thank you for taking the time to provide your feedback! We are glad you enjoyed your stay with us and we hope to welcome you again soon! All the best!

10/10 Excellent

Aaron

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This was the cleanest property that I have seen. The rooms are small and simple... but VERY CLEAN. I was only here for a few hours of sleep, but left feeling rested and refreshed. I would definitely recommend this location, and stay here again if needed.
Stayed 1 night in Apr 2024
Response from Gill. GM on 2 May 2024
Dear Aaron, Thank you for taking the time to provide your feedback! We are glad you enjoyed your stay with us and we hope to welcome you again soon! All the best!

10/10 Excellent

Alvin, Winnipeg

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet
Stayed 1 night in Apr 2024
Response from Gill, GM on 2 May 2024
Dear Alvin, Thank you for taking the time to provide your feedback! We are glad you enjoyed your stay with us and we hope to welcome you again soon! All the best!

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small signage out front...but large friendliness and service...easy access to Wi-Fi
Stayed 1 night in Apr 2024
Response from Gill, GM on 2 May 2024
Dear Kyle, Thank you for taking the time to provide your feedback! We are glad you enjoyed your stay with us and we hope to welcome you again soon! All the best!

10/10 Excellent

Janet

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, quiet and great price. I would recommend.
Stayed 1 night in Apr 2024
Response from Gill, GM on 2 May 2024
Dear Janet, Thank you for taking the time to provide your feedback! We are glad you enjoyed your stay with us and we hope to welcome you again soon! All the best!

10/10 Excellent

Denise

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The only thing I didn't like was the pillows. All 3 had lumps.
Stayed 6 nights in Mar 2024
Response from Gill, GM on 2 May 2024
Dear Denise, Thank you for taking the time to provide your feedback! We are glad you enjoyed your overall stay with us. At anytime during your stay feel free to contact us at the front desk for any issues so that we may be able to fix them and ensure you have a comfortable and enjoyable stay. We hope to welcome you again soon! All the best!

8/10 Good

manoah

Liked: Staff & service, property conditions & facilities
I just like how it was quiet
Stayed 1 night in Mar 2024
Response from Gill, GM on 2 May 2024
Dear Manoah, Thank you for taking the time to provide your feedback! We are glad you enjoyed your stay with us and we hope to welcome you again soon! All the best!

8/10 Good

Denise

Travelled with partner
Liked: Cleanliness, property conditions & facilities
We were satisfied with our stay.
Stayed 1 night in Mar 2024
Response from Gill, GM on 2 May 2024
Dear Denise, Thank you for taking the time to provide your feedback! We are glad you enjoyed your stay with us and we hope to welcome you again soon! All the best!

8/10 Good

Billie

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Quick and easy check in. Clean and open lobby area. The room was open. Disappointed that there was no coffee pot in the room. No carpet on the floors, but the flooring was sharp looking and swept. The bed had mattress springs so it could be loud at times. The sheets were clean, but I got a little weirded out by some black particles on them.
Stayed 1 night in Mar 2024

10/10 Excellent

Thomas, Elkhart

Liked: Cleanliness, staff & service, property conditions & facilities
A nice, clean, quiet room. Just what I was looking for. The staff was very friendly and helpful. I recommend the property to all.
Stayed 1 night in Mar 2024

10/10 Excellent

Carolina

Stayed 1 night in Feb 2024

8/10 Good

Mark, Chicago

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a good go-to if you needed a last minute stay around East Peoria.
Stayed 1 night in Mar 2024

2/10 Terrible

Aaron

Disliked: Staff & service
Poor communication skills.insentive to simple confussion
Stayed 2 nights in Feb 2024
Response from Gill, GM on 5 Mar 2024
Aaron, We love impressing our guests, and we’re sorry to see that we fell short of winning you over on your recent stay. We wish we knew more details so that we could work to address your specific concerns, and we hope you’ll give us another chance to further impress you! Best,

2/10 Terrible

robert

Disliked: Cleanliness, staff & service, property conditions & facilities
Checking in is a complete disaster every time....took 45 minutes to get my key
Stayed 1 night in Feb 2024
Response from Sam on 29 Feb 2024
Dear Robert,Thank you for taking a moment to reach out to us, though we are sorry to hear of any aspects of your trip that you found to be less than ideal. Normally the time to check in takes between 3 to 10 minutes, however in your case we were unable to charge the credit card on file that we received from Expedia and were not able to reach an agent in a timely manner causing the delay. We hope that you will allow us another chance to impress you in the future.Best,

8/10 Good

Vicki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2024

8/10 Good

Vanessa

Stayed 2 nights in Feb 2024

8/10 Good

Naimah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Morning staff was very helpful and the rooms were very clean and well kept. However I had to switch rooms due to noise from other occupants. The front desk clerk was helpful and the manager was able to accommodate the change.
Stayed 10 nights in Feb 2024

10/10 Excellent

Dmitriy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for a quick stay
Stayed 1 night in Feb 2024

2/10 Terrible

James

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The worst place to stay.
Surprise they need one hundred dollars just in case for the room. Refundable. The breakfast what a joke. Hard boiled eggs and cereal, Cheerios or Total. I would not recommend this place to anyone.
Stayed 1 night in Feb 2024
Response from Gill, GM on 27 Feb 2024
Dear James, We value any and all guest feedback so we can learn what we're doing well and what we need to work on, so I really appreciate your review of our property. Out hotel is a non smoking property, as such per hotel policy which is listed on our website, we take a deposit that is refundable if there is no damage or smoking in the room. I do apologize on behalf of our staff for not refilling remaining breakfast items. I hope you would give us another chance.Safe travels!

10/10 Excellent

Adrianna

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024

6/10 Okay

Simon, Minnetonka

Travelled with family
Liked: Cleanliness, staff & service, amenities
Breakfast is poor.
Stayed 1 night in Feb 2024

4/10 Poor

Reza

Stayed 1 night in Feb 2024

6/10 Okay

Abreon

Stayed 1 night in Feb 2024

4/10 Poor

Susan

Stayed 1 night in Feb 2024

8/10 Good

Melissa

Travelled with partner
.
Stayed 2 nights in Feb 2024

8/10 Good

Hayley

Liked: Staff & service
Disliked: Room comfort
Stayed 4 nights in Feb 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

James

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Value
America's Best Value Inn in East Peoria, Illinois, is conveniently located to I-74, restaurants, and shopping. The staff is friendly, welcoming, and helpful. The Inn offers a modest breakfast selection, too.
Stayed 2 nights in Feb 2024

4/10 Poor

Mark, Boise

Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible state of the overall property.
Stayed 3 nights in Feb 2024
Response from Guest Relations on 9 Feb 2024
Dear Mark,Thank you for sharing your experience. In an effort to improve, we'd love to hear from you about the aspects of your stay that could have been better.

8/10 Good

Verified traveller

Stayed 1 night in Feb 2024

8/10 Good

Kylie

Travelled with family, Travelled with pets
Liked: Staff & service
smelt very strongly of cigarette smoke & there were people lingering outside at all hours
Stayed 1 night in Feb 2024